The instructor charged me twice and my "refunds" went to another account (not mine) and then they tell cooperate that I received the money. Then they booted me from the course and don't offer me my mo... Read More
The instructor charged me twice and my "refunds" went to another account (not mine) and then they tell cooperate that I received the money. Then they booted me from the course and don't offer me my money back, they called me a liar and were beyond rude, which makes sense if they are trying to steal from families. They did eventually offer me a lesser course without the car to practice in. Don't use young drivers, they are crooks and still, years later, owe me $1000. Read Less
Humayara Tasnim
12 Apr 2024
REPORT
Please don't make the same mistake I made. Save your money. They charge more then any other driving school but the service is terrible. If I could have given them Zero star I would have. when they sc... Read More
Please don't make the same mistake I made. Save your money. They charge more then any other driving school but the service is terrible. If I could have given them Zero star I would have. when they scheduled my in car classes the first thing I said is I am a nervous driver I need someone who can help build my confidence. The instructor that started me off left the company so they paired me up with someone with bad temperment .In spite of mentioning I had a break from practicing driving due to health concerns. He screamed at me when I could not do a left turn properly. I told them I will not continue with them anymore more and to refund me for my left over classes and road test that I will not be doing. They refused to refund me for the left over part of the course. What an excellent way to scam people. Take the money before providing service and then when it comes to providing service provide such bad service that people decide to not continue with you then you just keep the money. Win win situation for them. Read Less
Emily Jewer
28 Mar 2023
REPORT
Second Update:
The rest of my experience with Young Drivers was amazing. Then sent a instructor from Dartmouth over for my lessons and I was able to complete them and my road test within 2 ½ months of... Read More
Second Update:
The rest of my experience with Young Drivers was amazing. Then sent a instructor from Dartmouth over for my lessons and I was able to complete them and my road test within 2 ½ months of starting. They were super flexible with my schedule and were able to adjust things for me as needed.
The instructor was extremely helpful and knowledgeable. I felt very safe during lessons and my driving improved very quickly. It was the perfect amount of encouragement and direct, clearly explained feedback and critiques. I passed my road test on the first try!
Update: I was contacted very quickly after leaving this review and they were able to resolve some of the issues I was having, including getting booked in for some earlier lessons and having all my lessons booked at once so I won’t have to wait so long between lessons. I appreciated the quick response and hope the rest of my experience goes more smoothly!
I’m in the middle of going through the Young Drivers program and while the course content is great the administration is absolutely awful so far. I was supposed to be in a weekend class last January but it got canceled due to Covid. They told me an online version of the course would be available by mid Feb but it wasn’t up and running until mid April. Because my work is seasonal I’m extremely busy between April and October and told them I wouldn’t have time to complete the online course until my off season because it took so long for them to open the course. At the time I asked if I could book my in car lessons in advance but was told I had to complete a certain amount of the course first. What they didn’t say is it takes almost 3 months to get in for a lesson. When I was finally able to book my driving lessons I couldn’t get anything until the end of January. Earlier this week they told me they had hired a new instructor and could get in me for lessons starting next week but only a few days later they called and cancelled on me because the instructor left so I’m back to end of January lessons. They apparently don’t have a cancelation list either, so I have no way of potentially getting in earlier. At this point I don’t trust that my lessons are going to happen at all. I’m getting my license for work opportunities but I definitely won’t have it in time for my next work season. My license expires in September and I’m now worried I won’t be able to do my driving test before then. Over all the experience has not been good and I really do not recommend Young Drivers. Read Less
Shelby
27 Jan 2022
REPORT
My classroom session with YD were fine. The in car lessons were delayed due to COVID but I had no idea when or if they would start up as I spent weeks leaving messages trying to get in touch with the ... Read More
My classroom session with YD were fine. The in car lessons were delayed due to COVID but I had no idea when or if they would start up as I spent weeks leaving messages trying to get in touch with the business. I eventually had to go into the office in person to ask about my schedule, which the owner had created and not sent out to me regardless of all the messages I left. I enjoyed my in car lessons with my instructor, but for my road test they set me up with a new instructor I had never met previously in a different car. My road test YD instructor told me that my previous in car instructor had neglected to teach me certain things and gave me new information and techniques right before the test. I failed my road test due to being nervous and not familiar with the new car. Unfortunately I would have to pay again to use their car for my second road test even though the course was already expensive. I would recommend using a different driver training company. Read Less
Rachel Slack
11 Aug 2020
REPORT
Poor experiences with Young Drivers. The classroom portion was as expected, but ran into issues with the driving and dealing with Tom.
Driving lessons that were scheduled were cancelled without notic... Read More
Poor experiences with Young Drivers. The classroom portion was as expected, but ran into issues with the driving and dealing with Tom.
Driving lessons that were scheduled were cancelled without notice (just didn't show up), when I called to ask I found out it was because my original license was expired, however I had already written my test again and received a new license. Instead of checking in, I was made to sit and wait for a lesson that I never had.
Later I paid for additional driving lessons (2015), however didn't end up using them. I contacted Young Drivers in February to see if a refund was possible. They didn't have my information on file (unsure why...), but when I presented my receipts Tom replied that they would offer a refund up to 5 years later, and that he would mail a cheque or I could come in to pick up my refund. When the cheque didn't arrive, at first I thought the COVID pandemic may have played a part, and tried to contact Tom again. It's been 5 months and I haven't heard a word from him. I've called the office a few times to speak with a worker there, who insisted they can't offer a refund, despite the fact that Tom already agreed. I am now out $450 and can't get Tom to respond to my calls, messages left with the office, or numerous emails.
Overpriced and terrible customer service. Read Less
Sarah Richmond-Ward
17 Jul 2018
REPORT
Best choice ever! So glad I passed my road test, and had an excellent instructor! (Tim)
Daria Fantaci
2 May 2018
REPORT
The course very thoroughly covers all you need to know between the in class sessions and in car lessons. I started as a fairly anxious driver, and as I went through my lessons I became more confident ... Read More
The course very thoroughly covers all you need to know between the in class sessions and in car lessons. I started as a fairly anxious driver, and as I went through my lessons I became more confident in my ability to handle any situation I encountered on the road and my ability to perceive risks early and manage them. The course isn’t cheap, but definitely well worth the price for peace of mind. Read Less
Planetary Dingo
27 Dec 2017
REPORT
I had been trying to get my licence for a few years but I was very nervous about learning to drive from my friends and family. The Young Drivers program taught me everything I needed to know. Tim was ... Read More
I had been trying to get my licence for a few years but I was very nervous about learning to drive from my friends and family. The Young Drivers program taught me everything I needed to know. Tim was a great instructor and I feel very confident now about my driving skills! Read Less
Alexis Mercedes
30 Nov 2017
REPORT
I would give 10 stars if I could. I was struggling really bad with driving but Tim, my instructor was the best teacher!! Passed my test on the first go!
Parker Jackson
30 Nov 2017
REPORT
I really enjoyed this. I felt like I learned a lot and am a safe driver. I'm not worried about my driving skills and I feel like I am well prepared for bad decisions made by other drivers. Young driv... Read More
I really enjoyed this. I felt like I learned a lot and am a safe driver. I'm not worried about my driving skills and I feel like I am well prepared for bad decisions made by other drivers. Young drivers is expensive but worth the money because they're the only school that teach defensive driving. If everyone took this coarse we wouldn't have to worry about collisions and cost of insurance would go way down. My driving instructor was nice and professional, he was always on time and always made me feel safe while learning. Read Less
Megan Grant
28 Nov 2017
REPORT
I was an extremely nervous driver and wasn't comfortable at all with driving. My instructor Tim was so patient and understanding. He really helped me get over my fear. Would definitely recommend.
K S
29 Jul 2017
REPORT
Dave T.
15 Jun 2016
REPORT
just a warning to metro Halifax do not send your young drivers to this school. had one of their instructors hit my car last week due to careless driving. IRONIC! no moronic
Michelle Pinaud
8 Apr 2016
REPORT
Anonymous I.
10 May 2014
REPORT
Very expensive, very boring, and very unhelpful. The classroom sessions were tedious, the instructor to whom I was assigned was patronizing in the extreme and their car always reeked of cigarettes. I ... Read More
Very expensive, very boring, and very unhelpful. The classroom sessions were tedious, the instructor to whom I was assigned was patronizing in the extreme and their car always reeked of cigarettes. I did not return from a single lesson in good spirits and the idea of driving is now abhorrent to me. Do not subject yourself to this, it's definitely not worth it. Read Less
The instructor charged me twice and my "refunds" went to another account (not mine) and then they tell cooperate that I received the money. Then they booted me from the course and don't offer me my mo... Read More
The instructor charged me twice and my "refunds" went to another account (not mine) and then they tell cooperate that I received the money. Then they booted me from the course and don't offer me my money back, they called me a liar and were beyond rude, which makes sense if they are trying to steal from families. They did eventually offer me a lesser course without the car to practice in. Don't use young drivers, they are crooks and still, years later, owe me $1000. Read Less
Humayara Tasnim
12 Apr 2024
REPORT
☆☆☆☆☆
REPORT
Please don't make the same mistake I made. Save your money. They charge more then any other driving school but the service is terrible. If I could have given them Zero star I would have. when they sc... Read More
Please don't make the same mistake I made. Save your money. They charge more then any other driving school but the service is terrible. If I could have given them Zero star I would have. when they scheduled my in car classes the first thing I said is I am a nervous driver I need someone who can help build my confidence. The instructor that started me off left the company so they paired me up with someone with bad temperment .In spite of mentioning I had a break from practicing driving due to health concerns. He screamed at me when I could not do a left turn properly. I told them I will not continue with them anymore more and to refund me for my left over classes and road test that I will not be doing. They refused to refund me for the left over part of the course. What an excellent way to scam people. Take the money before providing service and then when it comes to providing service provide such bad service that people decide to not continue with you then you just keep the money. Win win situation for them. Read Less
Emily Jewer
28 Mar 2023
REPORT
☆☆☆☆☆
REPORT
Second Update:
The rest of my experience with Young Drivers was amazing. Then sent a instructor from Dartmouth over for my lessons and I was able to complete them and my road test within 2 ½ months of... Read More
Second Update:
The rest of my experience with Young Drivers was amazing. Then sent a instructor from Dartmouth over for my lessons and I was able to complete them and my road test within 2 ½ months of starting. They were super flexible with my schedule and were able to adjust things for me as needed.
The instructor was extremely helpful and knowledgeable. I felt very safe during lessons and my driving improved very quickly. It was the perfect amount of encouragement and direct, clearly explained feedback and critiques. I passed my road test on the first try!
Update: I was contacted very quickly after leaving this review and they were able to resolve some of the issues I was having, including getting booked in for some earlier lessons and having all my lessons booked at once so I won’t have to wait so long between lessons. I appreciated the quick response and hope the rest of my experience goes more smoothly!
I’m in the middle of going through the Young Drivers program and while the course content is great the administration is absolutely awful so far. I was supposed to be in a weekend class last January but it got canceled due to Covid. They told me an online version of the course would be available by mid Feb but it wasn’t up and running until mid April. Because my work is seasonal I’m extremely busy between April and October and told them I wouldn’t have time to complete the online course until my off season because it took so long for them to open the course. At the time I asked if I could book my in car lessons in advance but was told I had to complete a certain amount of the course first. What they didn’t say is it takes almost 3 months to get in for a lesson. When I was finally able to book my driving lessons I couldn’t get anything until the end of January. Earlier this week they told me they had hired a new instructor and could get in me for lessons starting next week but only a few days later they called and cancelled on me because the instructor left so I’m back to end of January lessons. They apparently don’t have a cancelation list either, so I have no way of potentially getting in earlier. At this point I don’t trust that my lessons are going to happen at all. I’m getting my license for work opportunities but I definitely won’t have it in time for my next work season. My license expires in September and I’m now worried I won’t be able to do my driving test before then. Over all the experience has not been good and I really do not recommend Young Drivers. Read Less
Shelby
27 Jan 2022
REPORT
☆☆☆☆☆
REPORT
My classroom session with YD were fine. The in car lessons were delayed due to COVID but I had no idea when or if they would start up as I spent weeks leaving messages trying to get in touch with the ... Read More
My classroom session with YD were fine. The in car lessons were delayed due to COVID but I had no idea when or if they would start up as I spent weeks leaving messages trying to get in touch with the business. I eventually had to go into the office in person to ask about my schedule, which the owner had created and not sent out to me regardless of all the messages I left. I enjoyed my in car lessons with my instructor, but for my road test they set me up with a new instructor I had never met previously in a different car. My road test YD instructor told me that my previous in car instructor had neglected to teach me certain things and gave me new information and techniques right before the test. I failed my road test due to being nervous and not familiar with the new car. Unfortunately I would have to pay again to use their car for my second road test even though the course was already expensive. I would recommend using a different driver training company. Read Less
Rachel Slack
11 Aug 2020
REPORT
☆☆☆☆☆
REPORT
Poor experiences with Young Drivers. The classroom portion was as expected, but ran into issues with the driving and dealing with Tom.
Driving lessons that were scheduled were cancelled without notic... Read More
Poor experiences with Young Drivers. The classroom portion was as expected, but ran into issues with the driving and dealing with Tom.
Driving lessons that were scheduled were cancelled without notice (just didn't show up), when I called to ask I found out it was because my original license was expired, however I had already written my test again and received a new license. Instead of checking in, I was made to sit and wait for a lesson that I never had.
Later I paid for additional driving lessons (2015), however didn't end up using them. I contacted Young Drivers in February to see if a refund was possible. They didn't have my information on file (unsure why...), but when I presented my receipts Tom replied that they would offer a refund up to 5 years later, and that he would mail a cheque or I could come in to pick up my refund. When the cheque didn't arrive, at first I thought the COVID pandemic may have played a part, and tried to contact Tom again. It's been 5 months and I haven't heard a word from him. I've called the office a few times to speak with a worker there, who insisted they can't offer a refund, despite the fact that Tom already agreed. I am now out $450 and can't get Tom to respond to my calls, messages left with the office, or numerous emails.
Overpriced and terrible customer service. Read Less
Sarah Richmond-Ward
17 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Best choice ever! So glad I passed my road test, and had an excellent instructor! (Tim)
Daria Fantaci
2 May 2018
REPORT
☆☆☆☆☆
REPORT
The course very thoroughly covers all you need to know between the in class sessions and in car lessons. I started as a fairly anxious driver, and as I went through my lessons I became more confident ... Read More
The course very thoroughly covers all you need to know between the in class sessions and in car lessons. I started as a fairly anxious driver, and as I went through my lessons I became more confident in my ability to handle any situation I encountered on the road and my ability to perceive risks early and manage them. The course isn’t cheap, but definitely well worth the price for peace of mind. Read Less
Planetary Dingo
27 Dec 2017
REPORT
☆☆☆☆☆
REPORT
I had been trying to get my licence for a few years but I was very nervous about learning to drive from my friends and family. The Young Drivers program taught me everything I needed to know. Tim was ... Read More
I had been trying to get my licence for a few years but I was very nervous about learning to drive from my friends and family. The Young Drivers program taught me everything I needed to know. Tim was a great instructor and I feel very confident now about my driving skills! Read Less
Alexis Mercedes
30 Nov 2017
REPORT
☆☆☆☆☆
REPORT
I would give 10 stars if I could. I was struggling really bad with driving but Tim, my instructor was the best teacher!! Passed my test on the first go!
Parker Jackson
30 Nov 2017
REPORT
☆☆☆☆☆
REPORT
I really enjoyed this. I felt like I learned a lot and am a safe driver. I'm not worried about my driving skills and I feel like I am well prepared for bad decisions made by other drivers. Young driv... Read More
I really enjoyed this. I felt like I learned a lot and am a safe driver. I'm not worried about my driving skills and I feel like I am well prepared for bad decisions made by other drivers. Young drivers is expensive but worth the money because they're the only school that teach defensive driving. If everyone took this coarse we wouldn't have to worry about collisions and cost of insurance would go way down. My driving instructor was nice and professional, he was always on time and always made me feel safe while learning. Read Less
Megan Grant
28 Nov 2017
REPORT
☆☆☆☆☆
REPORT
I was an extremely nervous driver and wasn't comfortable at all with driving. My instructor Tim was so patient and understanding. He really helped me get over my fear. Would definitely recommend.
K S
29 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Dave T.
15 Jun 2016
REPORT
☆☆☆☆☆
REPORT
just a warning to metro Halifax do not send your young drivers to this school. had one of their instructors hit my car last week due to careless driving. IRONIC! no moronic
Michelle Pinaud
8 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Anonymous I.
10 May 2014
REPORT
☆☆☆☆☆
REPORT
Very expensive, very boring, and very unhelpful. The classroom sessions were tedious, the instructor to whom I was assigned was patronizing in the extreme and their car always reeked of cigarettes. I ... Read More
Very expensive, very boring, and very unhelpful. The classroom sessions were tedious, the instructor to whom I was assigned was patronizing in the extreme and their car always reeked of cigarettes. I did not return from a single lesson in good spirits and the idea of driving is now abhorrent to me. Do not subject yourself to this, it's definitely not worth it. Read Less