Before I went to this school, the reviews were okay, to say the least. 3/5. I knew some people from my workplace who were going there. So I decided I'd go there too. The receptionist was always nice t... Read More
Before I went to this school, the reviews were okay, to say the least. 3/5. I knew some people from my workplace who were going there. So I decided I'd go there too. The receptionist was always nice to me and the in classes were alright.
Then comes the driving experience and I end up with Reggie, who was constantly yelling and being rude and even grabbed the wheel from me at one point and said with a growl when I thought to still keep my hands on the wheel (like all drivers), "STOP FIGHTING ME!" I felt way too uncomfortable with him as my instructor as a lot of people before me did. So I was encouraged by my counsellor to call and change instructors and I had Ahmid, who worked there at the time. Now Ahmid was a better instructor: Calmer,nicer and believed in me more as a driver and Reggie told him I was terrible but Ahmid didn't see that.I couldn't wait to drive my remaining six hours with him. But the problem was, he couldn't schedule me properly and my texts got ignored, and eventually found out he left and didn't tell me. No instructor
The building is closed, site is down AND ratings are terrible. Read Less
duotang21
1 May 2018
REPORT
This company has no business instructing young drivers, as I just witnessed an irate and unsafe instructor in his car, bullying another driver on the road. STAY AWAY!!!
wazup12ish
2 Mar 2018
REPORT
Had Reggie as my driving instructor as I was trying to obtain my G2. He was often rude when he teaches, yelling at me if I make a mistake and always needing to have a smoke break during the times I dr... Read More
Had Reggie as my driving instructor as I was trying to obtain my G2. He was often rude when he teaches, yelling at me if I make a mistake and always needing to have a smoke break during the times I drove with him. He didn’t teach me how to park in reverse as well. I strongly advise if you are considering a driving school for your kid to attend too, please save your money and find a place that is actually willing to teach in a professional manner Read Less
Neil Dauz (NJ)
2 Mar 2018
REPORT
Had Reggie as my driving instructor as I was trying to obtain my G2. He was often rude when he teaches, yelling at me if I make a mistake and always needing to have a smoke break during the times I dr... Read More
Had Reggie as my driving instructor as I was trying to obtain my G2. He was often rude when he teaches, yelling at me if I make a mistake and always needing to have a smoke break during the times I drove with him. He didn’t teach me how to park in reverse as well. I strongly advise if you are considering a driving school for your kid to attend too, please save your money and find a place that is actually willing to teach in a professional manner Read Less
MJ2 jab
6 Dec 2017
REPORT
Worst place ever for driving lessons. All the stupid and arrogant idiotic instructors work here.
Christina Preece
26 Jun 2017
REPORT
My son did his in-class driving lessons in February and completed his in-car lessons in mid-May. It was extremely difficult to get the in-car lessons booked. I went to the facility in Manitou person... Read More
My son did his in-class driving lessons in February and completed his in-car lessons in mid-May. It was extremely difficult to get the in-car lessons booked. I went to the facility in Manitou personally, to book the lessons. However, we felt generally un-confident that the instructor was going to show up, as my son was left waiting for 2 of the 5 lessons (which I had to re-schedule on different days). This was frustrating!
My son learned the rules of the road and how to navigate a car well enough, but his instructor Reggie, was harsh, often yelled, jammed on the instructor brake and had to stop for smoke breaks ... this lead to a lot of pre-lesson anxiety on my kid's behalf, as Reggie made him quite nervous while he was driving. My son was not taught to reverse park at all, and received little to no instruction on how to navigate parking lots, or even pull forward into a parking spot between two cars.
We used a different company's car for the actual drive test; unfortunately my son did not pass, but we are paying for an additional lesson (with a different company).
I don't like to give poor reviews but this was a frustrating company to deal with and, had I read the google reviews prior to booking his lessons, I would have used a different company. Read Less
Denise Dougall
9 Jun 2017
REPORT
I would give 3.5 stars. My son had Reggie and passed his drivers test with absolute flying colors! This driving school came highly recommended to me from friends whose kids had also gone through thi... Read More
I would give 3.5 stars. My son had Reggie and passed his drivers test with absolute flying colors! This driving school came highly recommended to me from friends whose kids had also gone through this school. I do have to say that scheduling the in-car was a 'nightmare' and it took many calls and emails to get appts. and some even double-booked.
Reggie is a bit gruff but likely no worse than I was. Personally, I am happy that my son had an instructor that genuinely cares for his students no matter what his mood and actually teaches driving skills and defensive driving. It was all worth it in the end as my son did get his license with a near perfect score.
If I could give any advice to better your reviews .... it would be - - have a proper computer scheduling system (that doesn't lose clients info. and appt's when it goes down.), perhaps hire another (or two) in-car instructors and DO NOT leave it up to the kids to make their own appointments - the kid my son took his in-class with has yet to have an in-car appointment as he hasn't ever called. Parents invest a lot of money in their kids so the school should schedule the in-car accordingly when the in-class is completed. Most parents are likely not even aware that it is left to the kids to make their own appointments. Read Less
Cheryl Halsey
8 Apr 2017
REPORT
I am very surprised at these unfortunate reviews. As a past student, I can say that safety was of the utmost importance to my instructor, Reggie. I had been to a driving school previously, and did n... Read More
I am very surprised at these unfortunate reviews. As a past student, I can say that safety was of the utmost importance to my instructor, Reggie. I had been to a driving school previously, and did not receive a fraction of the knowledge base I received from my training with Twin City. It's a shame people write these negative things. I know the school had some difficulties with reliable staffing, which is not a reflection of the school or owner (s). I am so grateful to Reggie and Twin City, for making me a confident and competent driver. Read Less
Alison Mitchell
20 Mar 2017
REPORT
Very rude and unhelpful is right! They take your money and then they don't communicate with you. She won't even call back to book my daughters in car lessons. Been waiting two months and she keeps pu... Read More
Very rude and unhelpful is right! They take your money and then they don't communicate with you. She won't even call back to book my daughters in car lessons. Been waiting two months and she keeps putting us off. Saying she'll call and never does. Spend your money elsewhere! Wish I had known. WOULDN'T RECOMMEND THIS PLACE. STEAL YOUR MONEY AND WHEN YOU DO SPEAK TO THEM RUDE RUDE RUDE!!!!! Read Less
John 98
19 Jan 2017
REPORT
If there was an option to give a zero I would. This school is horrible, they are a SCAM! I went in for my in class over 6 months ago and I am yet to even get a driving lesson. I paid money and was pro... Read More
If there was an option to give a zero I would. This school is horrible, they are a SCAM! I went in for my in class over 6 months ago and I am yet to even get a driving lesson. I paid money and was promised to be done all of my driving and be a G2 driver by the end of the 2016 summer. The lied about everything, tried to get into contact with my supposed "Instructor" but he would never answer or text me back. They are a horrible school and other people seem to agree! If you are looking for an excellent place to was over $400 then this is the one. Reggie, one of the main instructor is very very rude and has no respect for any of his students. Such a disappointment, I do NOT recommend anybody to go to this driving school, truly a shame... Read Less
Before I went to this school, the reviews were okay, to say the least. 3/5. I knew some people from my workplace who were going there. So I decided I'd go there too. The receptionist was always nice t... Read More
Before I went to this school, the reviews were okay, to say the least. 3/5. I knew some people from my workplace who were going there. So I decided I'd go there too. The receptionist was always nice to me and the in classes were alright.
Then comes the driving experience and I end up with Reggie, who was constantly yelling and being rude and even grabbed the wheel from me at one point and said with a growl when I thought to still keep my hands on the wheel (like all drivers), "STOP FIGHTING ME!" I felt way too uncomfortable with him as my instructor as a lot of people before me did. So I was encouraged by my counsellor to call and change instructors and I had Ahmid, who worked there at the time. Now Ahmid was a better instructor: Calmer,nicer and believed in me more as a driver and Reggie told him I was terrible but Ahmid didn't see that.I couldn't wait to drive my remaining six hours with him. But the problem was, he couldn't schedule me properly and my texts got ignored, and eventually found out he left and didn't tell me. No instructor
The building is closed, site is down AND ratings are terrible. Read Less
duotang21
1 May 2018
REPORT
☆☆☆☆☆
REPORT
This company has no business instructing young drivers, as I just witnessed an irate and unsafe instructor in his car, bullying another driver on the road. STAY AWAY!!!
wazup12ish
2 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Had Reggie as my driving instructor as I was trying to obtain my G2. He was often rude when he teaches, yelling at me if I make a mistake and always needing to have a smoke break during the times I dr... Read More
Had Reggie as my driving instructor as I was trying to obtain my G2. He was often rude when he teaches, yelling at me if I make a mistake and always needing to have a smoke break during the times I drove with him. He didn’t teach me how to park in reverse as well. I strongly advise if you are considering a driving school for your kid to attend too, please save your money and find a place that is actually willing to teach in a professional manner Read Less
Neil Dauz (NJ)
2 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Had Reggie as my driving instructor as I was trying to obtain my G2. He was often rude when he teaches, yelling at me if I make a mistake and always needing to have a smoke break during the times I dr... Read More
Had Reggie as my driving instructor as I was trying to obtain my G2. He was often rude when he teaches, yelling at me if I make a mistake and always needing to have a smoke break during the times I drove with him. He didn’t teach me how to park in reverse as well. I strongly advise if you are considering a driving school for your kid to attend too, please save your money and find a place that is actually willing to teach in a professional manner Read Less
MJ2 jab
6 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Worst place ever for driving lessons. All the stupid and arrogant idiotic instructors work here.
Christina Preece
26 Jun 2017
REPORT
☆☆☆☆☆
REPORT
My son did his in-class driving lessons in February and completed his in-car lessons in mid-May. It was extremely difficult to get the in-car lessons booked. I went to the facility in Manitou person... Read More
My son did his in-class driving lessons in February and completed his in-car lessons in mid-May. It was extremely difficult to get the in-car lessons booked. I went to the facility in Manitou personally, to book the lessons. However, we felt generally un-confident that the instructor was going to show up, as my son was left waiting for 2 of the 5 lessons (which I had to re-schedule on different days). This was frustrating!
My son learned the rules of the road and how to navigate a car well enough, but his instructor Reggie, was harsh, often yelled, jammed on the instructor brake and had to stop for smoke breaks ... this lead to a lot of pre-lesson anxiety on my kid's behalf, as Reggie made him quite nervous while he was driving. My son was not taught to reverse park at all, and received little to no instruction on how to navigate parking lots, or even pull forward into a parking spot between two cars.
We used a different company's car for the actual drive test; unfortunately my son did not pass, but we are paying for an additional lesson (with a different company).
I don't like to give poor reviews but this was a frustrating company to deal with and, had I read the google reviews prior to booking his lessons, I would have used a different company. Read Less
Denise Dougall
9 Jun 2017
REPORT
☆☆☆☆☆
REPORT
I would give 3.5 stars. My son had Reggie and passed his drivers test with absolute flying colors! This driving school came highly recommended to me from friends whose kids had also gone through thi... Read More
I would give 3.5 stars. My son had Reggie and passed his drivers test with absolute flying colors! This driving school came highly recommended to me from friends whose kids had also gone through this school. I do have to say that scheduling the in-car was a 'nightmare' and it took many calls and emails to get appts. and some even double-booked.
Reggie is a bit gruff but likely no worse than I was. Personally, I am happy that my son had an instructor that genuinely cares for his students no matter what his mood and actually teaches driving skills and defensive driving. It was all worth it in the end as my son did get his license with a near perfect score.
If I could give any advice to better your reviews .... it would be - - have a proper computer scheduling system (that doesn't lose clients info. and appt's when it goes down.), perhaps hire another (or two) in-car instructors and DO NOT leave it up to the kids to make their own appointments - the kid my son took his in-class with has yet to have an in-car appointment as he hasn't ever called. Parents invest a lot of money in their kids so the school should schedule the in-car accordingly when the in-class is completed. Most parents are likely not even aware that it is left to the kids to make their own appointments. Read Less
Cheryl Halsey
8 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I am very surprised at these unfortunate reviews. As a past student, I can say that safety was of the utmost importance to my instructor, Reggie. I had been to a driving school previously, and did n... Read More
I am very surprised at these unfortunate reviews. As a past student, I can say that safety was of the utmost importance to my instructor, Reggie. I had been to a driving school previously, and did not receive a fraction of the knowledge base I received from my training with Twin City. It's a shame people write these negative things. I know the school had some difficulties with reliable staffing, which is not a reflection of the school or owner (s). I am so grateful to Reggie and Twin City, for making me a confident and competent driver. Read Less
Alison Mitchell
20 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Very rude and unhelpful is right! They take your money and then they don't communicate with you. She won't even call back to book my daughters in car lessons. Been waiting two months and she keeps pu... Read More
Very rude and unhelpful is right! They take your money and then they don't communicate with you. She won't even call back to book my daughters in car lessons. Been waiting two months and she keeps putting us off. Saying she'll call and never does. Spend your money elsewhere! Wish I had known. WOULDN'T RECOMMEND THIS PLACE. STEAL YOUR MONEY AND WHEN YOU DO SPEAK TO THEM RUDE RUDE RUDE!!!!! Read Less
John 98
19 Jan 2017
REPORT
☆☆☆☆☆
REPORT
If there was an option to give a zero I would. This school is horrible, they are a SCAM! I went in for my in class over 6 months ago and I am yet to even get a driving lesson. I paid money and was pro... Read More
If there was an option to give a zero I would. This school is horrible, they are a SCAM! I went in for my in class over 6 months ago and I am yet to even get a driving lesson. I paid money and was promised to be done all of my driving and be a G2 driver by the end of the 2016 summer. The lied about everything, tried to get into contact with my supposed "Instructor" but he would never answer or text me back. They are a horrible school and other people seem to agree! If you are looking for an excellent place to was over $400 then this is the one. Reggie, one of the main instructor is very very rude and has no respect for any of his students. Such a disappointment, I do NOT recommend anybody to go to this driving school, truly a shame... Read Less