This driving school was fine in the beginning, I had absolutely no problems. The instructors were very helpful and friendly. When I got down to trying to finish my last theory class they told me that ... Read More
This driving school was fine in the beginning, I had absolutely no problems. The instructors were very helpful and friendly. When I got down to trying to finish my last theory class they told me that the only Module 12 class was already full and they wouldn't be having another one until January 2019. (I don't understand why they refuse to add another class) This was already long overdue for me since I had already prolonged my schooling for a year. My contract had already expired & I was planning on cancelling my contract with Echo to finish at a school that offered a Module 12 class at an earlier date. When I went to Echo's office to ask for the cancellation fee, the woman, Vanessa, told me that I had to pay 50.00 to renew my contract in order to cancel it, which costs an additional 50.00, a grand total on 100.00 to cancel, even when my contract had already expired, but also, I am cancelling because I cannot afford to wait till January to finish getting my license. At that point, I was confused. Why would I have to renew for 50.00 if I wasn't going to be finishing at this school? I asked and her only answer was that they had "rules". The next time I will be going there, I will be asking for the written rules of the contract. If I am proven wrong, then I will have absolutely no problem paying the full amount. However, I find it disgusting that they would continue to add random charges to make more pocket money. Instead of investing in another classroom, or adding more classes, I see no reason for them to be charging more than the cancellation fee. Absolutely terrible service. That woman was giving attitude left and right, and all I was doing was asking simple questions. Very disrespectful, and not very helpful at all.
I normally do not complain about places, but this driving school is very demanding in terms of price, and for the prices they are asking for, I would expect a lot more manners from their boss. Read Less