The reviews are low for a reason and should be a warning to anyone thinking of using them. Not only is the service horrible but I believe they are also wrongfully taking my money. I paid for driving courses which could not be fulfilled due to lack of options and availability. I requested a refund (which by law must be paid back within 10 days), was given no follow up after repeated requests for updates, and when the “refund” was finally issued a month and a half later, it was for less than half of the amount that I paid. The receptionist was unable to explain why the refund was for this amount, other than mentioning highly ambiguous “fees” which she failed to notify me of at the time of refund request (even though the consumer protection act clearly states that there can be no fees applied to services not received). After requesting an appointment with someone who could explain what was happening, I was informed I would get a call from someone “sometime on Friday afternoon.” Friday afternoon has come and gone with no word from anyone. I'm at a total loss of what to do... Update - Only after this review was written did someone reach out to me for an explanation. The manager was defensive of the receptionist, stating that information was provided to me when it absolutely was not. It basically comes down to my word against hers, and I get it - you gotta back up your employees. While the refund amount has now been explained, several things have been left unaddressed and the interactions just show a general lack of accountability and professionalism from the business. This has been an exceedingly frustrating and difficult process for what I thought would be a simple matter of getting my license. Good luck to anyone who chooses to work with them. Read Less

I feel greatly aggravated by paying for such a low quality service and I’m referring specifically to the administration and the secretary in charge of attending to the client in terms of class appointments, information on changes and course organization. Any secretary in Quebec should be completely bilingual in English and French, gentlemen, the client suffers when he cannot communicate with the secretary and if she is not informed, nor prepared to communicate the student correctly then she should not be working there . The school has been charging me periodically as I go to class. You sign a paper that says if you have to pay a specific amount, I finished my class number 10 and the school should have charged me the remaining balance of the contract but it didn't. (I didn't know this yet, but informed myself long afterward) What happened is that after 4 months of this whole terrible COVID-19 pandemic some services were reopened including the school, naturally I phoned the school to schedule my remaining classes. According to the secretary I could not schedule my class until I paid the remaining balance. I basically had to go to the school to pay in order to schedule my classes. The only thing that the secretary said during more than 20 minutes of conversation was "you have to come and pay if you want to schedule your classes" it really makes a difference??? I have to go and take the class anyway and I can pay there. I don't have to go and pay and then schedule my class and go home and wait to come back again take the class, that doesn’t make any sense especially if the school made a mistake by not charged me when they suppose to. School Driving Tecnic Ville Saint-Laurent management You have students of all ages. People with responsibilities, children, jobs, school, please don't waste our time. The secretary had to call to another secretary and them she explained me that I could pay online but I already have asked for permission at work to go and pay. Please give formation about the job to the people that you hired. The school administration is to blame, not its workers. The school didn’t open Friday, July 31st ,Saturday, august 1st and nor Sunday august 2nd but that wasn’t post on the website or the ads not even when you have been calling for 4 days starting on that same Friday 31st. I realize about that info today Tuesday august 4th because I had to take the time to go to the school and guess what a paper on the door with the info but check this out the school was closed and no info about it. I have more but I don’t think anyone need more than this. My advice I am still trying to finish my course and have to deal with this but don’t come to take classes here is painful ,estrés full , never felt this way while I pay for a service Read Less

je conseille fortement cette école ! les secrétaires sont très aimables , explique bien le programme de plus il y a des cours en anglais. beaucoup de disponibilités les horaires peuvent être flexible . ils appellent 24h avant votre rendez-vous afin de vous faire un rappel Read Less