Firstly, due to covid, they had to close for 3 months - normal. So, they extended our contracts by 3 months. Sounds reasonable, except that they are now so booked that it often scheduling is only poss... Read More
Firstly, due to covid, they had to close for 3 months - normal. So, they extended our contracts by 3 months. Sounds reasonable, except that they are now so booked that it often scheduling is only possible three months in advance. So, it took me many many months to schedule my remaining few courses, which caused me to go over-time on my contract for which they charge you extra fees. It feels like they are trying to get money out of you every way they can, and it feels dishonest.
It was also unusual that they didn't send out any emails when the school closed, or re-opened. The only way to get information is by calling them.
Another big issue is the quality of teaching. The in-class teachers are not passionate about teaching. A lot of the content of the courses is not that helpful for actual driving. We have talked about the perils of drinking and driving soOooo many times, but have spent little time talking about the practical aspects of learning to drive. The teachers often speak to us in a condescending way, as if the students have no desire to drive safely. The excersizes are often painfully obvious, or just not well thought through / are not clear.
I found the in-car teachers to be very critical. They focus on your mistakes, and rarely encourage you. I feel they micro-manage your driving, making it hard to develop your own insticts as you advance to higher levels. They have their own brake pedal, which they use excessively - often braking in situations where there was no emergency. I've had them grab the wheel of the car, in situations that did not merit it - for example, while parking on a quiet street with no other cars. I feel these actions hinder my progress as a driver. Read Less