Ecole de conduite Tecnic Sainte-Marthe-sur-le-Lac
Sainte Marthe sur le Lac, Quebec
Reviews
A M
23 Mar 2026
REPORT
This has to be a joke, there is almost no availability for in-car sessions and a serious challenge to try to get all classes done before its too late. Waste of time
Melanie Martin
30 May 2025
REPORT
I appreciate how well-organized the scheduling system is at this driving school. Being able to plan my classes online according to my availability was a major plus and a big improvement from my last d...
I appreciate how well-organized the scheduling system is at this driving school. Being able to plan my classes online according to my availability was a major plus and a big improvement from my last driving school. However, I had a frustrating experience with the exam process. Despite being told multiple times that the exam could be done on an iPad while using A different device, such as a phone for Zoom, I encountered technical issues that prevented it from working properly. When I reached out to the teacher about the technical problems he said “I don’t know what to tell you you’ll have to take the exam another time on a computer” What’s more concerning is that there seems to be a very high chance it won’t work on an iPad, yet this wasn’t communicated upfront. A friend of mine told me she had the same problem and had to take the exam again using someone’s computer And a student who was taking the exam at the same time as me said she had the same problem on her iPad last time she tried to take the exam. It seems the exam needs to be done on a computer, which not everyone has access to, as they can be expensive. It feels discriminatory to require a computer for an exam, especially when in-person options don’t seem to be available. I also had a problem with the language. My classes were done in English so I could take my exam it English. I logged into my account and changed the language to English and when i entered my exam it was in French and there was no way of changing it as refreshing the page or pressing back kicks you out of the exam and once you are out you cannot rejoin.
Overall, while the class scheduling is convenient, the exam process needs significant improvement to be more accessible and fair. At the very least, I believe the website should be improved to function properly. A more accessible and reliable system would make a big difference in the overall experience.
Leonid
1 May 2024
REPORT
There is no disponibility for at least 4-5 weeks. They cancel the course last minute. They canceled the last course of my son 3 days before is SAAQ exam. The secretary didn't even try to help or to ca...
There is no disponibility for at least 4-5 weeks. They cancel the course last minute. They canceled the last course of my son 3 days before is SAAQ exam. The secretary didn't even try to help or to call another Tecnic school. She simply told us to report the exam and the final course without helping. I don't recommend the school of Sainte-Marthe-sur-le-Lac.
V N
30 Jan 2024
REPORT
I had a very positive experience!
One of my classes were cancelled unexpectidly, so I was unable to finish a module, however, I was given an extension free of charge by support and was able to complet...
I had a very positive experience!
One of my classes were cancelled unexpectidly, so I was unable to finish a module, however, I was given an extension free of charge by support and was able to complete all of my modules.
Natasha Dupont
27 Apr 2022
REPORT
Worse service on the phone. Very hard and complicated to get information. My son had a situation with his zoom link, we’ve tried many ways to log onto his class that made him even more late. I finally...
Worse service on the phone. Very hard and complicated to get information. My son had a situation with his zoom link, we’ve tried many ways to log onto his class that made him even more late. I finally was able to speak to a lady she rudely told me he was 30minutes late (at the time I decided to call their phone line yes, 30 minutes had passed. He was no more then 5-7 minutes late for the first time ever, and May I add, this is my second sons in less then one year that is a client there, one finished in November 2021and this one started in October 2021, so it’s a lot of money from one family) and that why the link doesn’t work. She stated that we will have to pay Fees to schedule the redo-class, I refuse paying any late fee or extra fees especially with the price we pay for our kids to go to that driving school. I wanted to reschedule and mention again that I will not pay fees for this, she extremely rudely reply that I need to wait 24hrs before rescheduling. I asked for her name, she said he name was Amélie, didn’t want to give me a last name or from which Tecnic she answered the call from. She finished by saying “madame, vous écoutez pas ce que je vous dit” or something like that, and she hung up.
This is very extremely poor customer service, in any situation there is always a way to do compromise and negotiate a reasonable common ground that all parties are satisfied with the end result. I know for a fact that even if the procedure says that fees must be applied, there always a way to do otherwise. This said, sadly a unhappy customer or unsatisfy customer will tell the world about the service they got, I have many many friends that their kids are at the age that they are looking into choosing a driving school, I will gladly voice my opinion about my experience. It’s ashamed, because we were Not just customer, but loyal customers. *3:29pm 26/04/2022 was the time I’ve spoke to that lady*
Stéphanie Spearson
18 Apr 2018
REPORT
Très bonne école de conduite. Horaires assez flexibles et bons professeurs en général.
Alexandra Langlois
12 Feb 2018
REPORT
Jo Girard
1 Feb 2018
REPORT
Parent Lamoureux
14 Jun 2017
REPORT
Marc-André Hamel
12 Mar 2016
REPORT
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Book an Appointment
Online booking unavailable
Please call
(450) 735-2222
2871 Boulevard des Promenades
Sainte Marthe sur le Lac Quebec J0N 1P0
Business Hours
Monday
Mon
12:00PM-20:00PM
Tuesday
Tue
12:00PM-20:00PM
Wednesday
Wed
12:00PM-20:00PM
Thursday
Thu
12:00PM-20:00PM
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CLAIM IT HEREIncorrect information? Let us know
Ecole de conduite Tecnic Sainte-Marthe-sur-le-Lac
Sainte Marthe sur le Lac, Quebec
2871 Boulevard des Promenades
Sainte Marthe sur le Lac Quebec J0N 1P0
Business Hours
Monday
12:00PM-20:00PM
Tuesday
12:00PM-20:00PM
Wednesday
12:00PM-20:00PM
Thursday
12:00PM-20:00PM
Reviews
A M
23 Mar 2026
This has to be a joke, there is almost no availability for in-car sessions and a serious challenge to try to get all classes done before its too late. Waste of time
Melanie Martin
30 May 2025
I appreciate how well-organized the scheduling system is at this driving school. Being able to plan my classes online according to my availability was a major plus and a big improvement from my last d...
I appreciate how well-organized the scheduling system is at this driving school. Being able to plan my classes online according to my availability was a major plus and a big improvement from my last driving school. However, I had a frustrating experience with the exam process. Despite being told multiple times that the exam could be done on an iPad while using A different device, such as a phone for Zoom, I encountered technical issues that prevented it from working properly. When I reached out to the teacher about the technical problems he said “I don’t know what to tell you you’ll have to take the exam another time on a computer” What’s more concerning is that there seems to be a very high chance it won’t work on an iPad, yet this wasn’t communicated upfront. A friend of mine told me she had the same problem and had to take the exam again using someone’s computer And a student who was taking the exam at the same time as me said she had the same problem on her iPad last time she tried to take the exam. It seems the exam needs to be done on a computer, which not everyone has access to, as they can be expensive. It feels discriminatory to require a computer for an exam, especially when in-person options don’t seem to be available. I also had a problem with the language. My classes were done in English so I could take my exam it English. I logged into my account and changed the language to English and when i entered my exam it was in French and there was no way of changing it as refreshing the page or pressing back kicks you out of the exam and once you are out you cannot rejoin.
Overall, while the class scheduling is convenient, the exam process needs significant improvement to be more accessible and fair. At the very least, I believe the website should be improved to function properly. A more accessible and reliable system would make a big difference in the overall experience.
Leonid
1 May 2024
There is no disponibility for at least 4-5 weeks. They cancel the course last minute. They canceled the last course of my son 3 days before is SAAQ exam. The secretary didn't even try to help or to ca...
There is no disponibility for at least 4-5 weeks. They cancel the course last minute. They canceled the last course of my son 3 days before is SAAQ exam. The secretary didn't even try to help or to call another Tecnic school. She simply told us to report the exam and the final course without helping. I don't recommend the school of Sainte-Marthe-sur-le-Lac.
V N
30 Jan 2024
I had a very positive experience!
One of my classes were cancelled unexpectidly, so I was unable to finish a module, however, I was given an extension free of charge by support and was able to complet...
I had a very positive experience!
One of my classes were cancelled unexpectidly, so I was unable to finish a module, however, I was given an extension free of charge by support and was able to complete all of my modules.
Natasha Dupont
27 Apr 2022
Worse service on the phone. Very hard and complicated to get information. My son had a situation with his zoom link, we’ve tried many ways to log onto his class that made him even more late. I finally...
Worse service on the phone. Very hard and complicated to get information. My son had a situation with his zoom link, we’ve tried many ways to log onto his class that made him even more late. I finally was able to speak to a lady she rudely told me he was 30minutes late (at the time I decided to call their phone line yes, 30 minutes had passed. He was no more then 5-7 minutes late for the first time ever, and May I add, this is my second sons in less then one year that is a client there, one finished in November 2021and this one started in October 2021, so it’s a lot of money from one family) and that why the link doesn’t work. She stated that we will have to pay Fees to schedule the redo-class, I refuse paying any late fee or extra fees especially with the price we pay for our kids to go to that driving school. I wanted to reschedule and mention again that I will not pay fees for this, she extremely rudely reply that I need to wait 24hrs before rescheduling. I asked for her name, she said he name was Amélie, didn’t want to give me a last name or from which Tecnic she answered the call from. She finished by saying “madame, vous écoutez pas ce que je vous dit” or something like that, and she hung up.
This is very extremely poor customer service, in any situation there is always a way to do compromise and negotiate a reasonable common ground that all parties are satisfied with the end result. I know for a fact that even if the procedure says that fees must be applied, there always a way to do otherwise. This said, sadly a unhappy customer or unsatisfy customer will tell the world about the service they got, I have many many friends that their kids are at the age that they are looking into choosing a driving school, I will gladly voice my opinion about my experience. It’s ashamed, because we were Not just customer, but loyal customers. *3:29pm 26/04/2022 was the time I’ve spoke to that lady*
Stéphanie Spearson
18 Apr 2018
Très bonne école de conduite. Horaires assez flexibles et bons professeurs en général.
Alexandra Langlois
12 Feb 2018
Jo Girard
1 Feb 2018
Parent Lamoureux
14 Jun 2017
Marc-André Hamel
12 Mar 2016
Photo Gallery
Map
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CLAIM IT HEREIncorrect information? Let us know