AVOID AT ALL COSTS!!!! Booked with them in July for an intensive driving course of 40hrs. Paid them upfront and was told it was booked for mid August. Arranged family holiday and time of work for the week of the course. 2 weeks before the course I was told we had been issued a refund and I had 24hrs to pay again. After contacting the bank later in the day to check the money had been refunded I got a call saying if I didn’t pay within the next few hours the course would be cancelled as the test would now be invalid. I paid again and was promised this didn’t affect anything and it was a internal error. I later found out it was actually the instructor who refunded it l. No more contact from then till the day of the lesson. I called on the morning of the lesson and was told that I should have been contacted by the instructor. I was then told the instructor was out on a lesson till 11 so was unavailable and they would call me back then. I called them at 11:30 saying there was no contact with him and they were going to his house to find him. I then called them again at 1 asking and they said the instructor was not available and that they were finding a new one through a guy called Mark. Later that day I was told Mark should have called me and that they were busy finding someone else. The next day after that I rang them again and asked what was happening. They said they would give me a refund and that I would then be able to use a new instructor. The final call I had was on the Thursday saying they found a new one who could not do the full 40hrs and that they would have to change my test date which would be difficult. Since then I have heard nothing and no money has come into the account. That’s £850 lost to Drive coach as of today. More things to note - Never did they call me it was always me calling them. When you call the company number whatever option you choose it always takes you to the same guy. He referred to people in the office and the refund came from “Finance” and when you reply to the email from “Siobhan” it does not exist and is fake. Finally they have not answered any phone calls in 4 days now and have not delivered on any of their promises This is a scam that should not be used under any circumstances. Their professional phone line and website is all a con to get you to come in and then take your money..... AVOID! Read Less