24th/08/2018 - I purchased a course of driving lessons from Red Driving School. On the day of my first two hour lesson, the instructor (Kamruz) spoke for the first hour and was asking/demonstrating to me if i knew how to close a car door! I only had an hour of driving lessons. During the lesson he constantly was yelling at me and telling me that I was not a good driver! I felt very anxious and uncomfortable and even told him to stop shouting at me as he was making me feel anxious but he continued, and on top kept adjusting his groin area and touching my arm which made me feel extremely uncomfortable as it was very invasive of my personal space. He spoke bad about previous and current drivers and spoke too much throughout about his personal life (Inappropriate stuff) and boasting about absolute rubbish and minimal to do with driving. I honestly think he has some issues! I called Red driving School and explained all the above and asked for a full refund as it was the worst driving experience that I had ever had and personally thought the service was extremely unprofessional, but Red driving school have refused to refund me for the lessons not used and for the partial two hours well one hour of driving lesson that I actually had, and the other of Kamruz talking non stop! Red were very dismissive and just replied with every instructor has different styles of learning they did not care about any thing that I had told them. I put the phone down but after 30 minutes of being upset and feeling conned. I decided to Red Driving School again and asked to speak to a manager, but was told that a manager was unavailable and it would be the same as everything she had explained already over the phone. I felt customer service was being reluctant and was not bothered to put me through to speak to a manager. Any how the customer service lady said that a manager would call within three days. It has now almost been a week an no call back from a manager nor from customer services. Red driving school also mentioned that the investigation would take up to seven days and I still haven't heard anything back! I wish I had seen thereviews on Trust Pilot as a majority were negative! I just want my money back PLEASE! I do NOT recommend this driving school to anyone as they put money before people and are a complete waste of time and money! 04/09/2018 - This entire company is a shambles!!! Chris (manager) finally called me on Friday 31/08/2018 at around 18.40pm minutes before closing time after leaving a bad review! I had received a missed call on Thursday from an unknown number and asked Chris if it was him in which he replied yes, only for me to find it was someone else who had actually called me. I can not believe that he lied to me so blatantly, clearly the issues with Red start from management and has had a domino effect on the rest of the company! Furthermore, Kamruz has denied all allegations, and has also lied about the events that happened. I have told them to install cameras in the cars so no one else goes through this again! Chris did not seem bothered and told me that the money was gone and nothing could be done about it! I don't feel that Chris was empathetic at all and could not care less about my experience or about sorting my refund! Chris told me that a member of staff would be in contact on Monday to give me a refund for the lessons that I had not used, he told me he could not do it there and then as he was rushing to get home. It is now Tuesday and still no call or refund as promised! Please stay away from this company! Read Less

Oh how much I wish I've seen these reviews before I booked them. I had zero driving experience and when on the test day he was half an hour late than when he finally arrived he explained that he needed to wash his car before the test. Then he asked if it would be OK for him to take his kids to school, I was shocked, but I agreed as he just put me in very ackward situation. After that we went straight to the test centre and that was my one hour of warm up. I failed the test because the instructor tought me to reverse park only looking at the mirrors and that was major mistake. After the test I questioned him about the reverse parking and he said nothing. Just sat there quietly just assured me that I will pass the next time. It's a NO from me, thanks. Read Less

NEVER GO WITH THEM!!! I’ve booked some block lessons and paid a lot in advance. The instructor never showed up! I have waited 1 hours to be picked up and called the instructor several times no answer! Called the central and they said they give half an hour limit to the instructor if they run late but I said I waited 1 hour! And that day I took a day off which means I lost money as well! I asked for a refund and they didn’t refund the booking fee which was a small amount but it was not my fault that I’ve had to ask for a refund! DO NOT RECOMMEND THIS PLACE!!! Read Less