Terrible. Announces the night before that she is changing the time of the lesson - no discussion possible. Then when we complain she just cancels. Radio silence when we try to get our money back. Sta... Read More
Terrible. Announces the night before that she is changing the time of the lesson - no discussion possible. Then when we complain she just cancels. Radio silence when we try to get our money back. Stay well clear. Read Less
Bonita Backhouse
20 Oct 2023
REPORT
Not impressed. I had booked 3.30 to 5.30pm weeks ago for a lesson for my son. I had an email confirmation. Late the night before this is changed to 8.00 to 10.00am. The instructor says that no-one t... Read More
Not impressed. I had booked 3.30 to 5.30pm weeks ago for a lesson for my son. I had an email confirmation. Late the night before this is changed to 8.00 to 10.00am. The instructor says that no-one told her and it's not her problem. Absolutely no respect for my time or that of my family. Really not impressed. Go elsewhere.
Just to add the instructor has now cancelled and no offer of a refund even though we confirmed the new time Read Less
Chloe Lewis
11 Sep 2019
REPORT
Instructor kept cancelling. Red told me it would take 7 days for someone to call me to facilitate my refunds.Have spent over £1600 so far, I am really disapointed.
Terrible. Announces the night before that she is changing the time of the lesson - no discussion possible. Then when we complain she just cancels. Radio silence when we try to get our money back. Sta... Read More
Terrible. Announces the night before that she is changing the time of the lesson - no discussion possible. Then when we complain she just cancels. Radio silence when we try to get our money back. Stay well clear. Read Less
Bonita Backhouse
20 Oct 2023
REPORT
☆☆☆☆☆
REPORT
Not impressed. I had booked 3.30 to 5.30pm weeks ago for a lesson for my son. I had an email confirmation. Late the night before this is changed to 8.00 to 10.00am. The instructor says that no-one t... Read More
Not impressed. I had booked 3.30 to 5.30pm weeks ago for a lesson for my son. I had an email confirmation. Late the night before this is changed to 8.00 to 10.00am. The instructor says that no-one told her and it's not her problem. Absolutely no respect for my time or that of my family. Really not impressed. Go elsewhere.
Just to add the instructor has now cancelled and no offer of a refund even though we confirmed the new time Read Less
Chloe Lewis
11 Sep 2019
REPORT
☆☆☆☆☆
REPORT
Instructor kept cancelling. Red told me it would take 7 days for someone to call me to facilitate my refunds.Have spent over £1600 so far, I am really disapointed.