5 Reviews

Bill Plant Driving School Stoke on Trent

Stoke on Trent, Staffordshire
Reviews
Chloe Hughes
15 Apr 2026
REPORT
I have had a really good experience with this company. My instructor Roy Hancock was a brilliant teacher he had time and patience to help me past my test. I would 100% recommend
Mike Oxmall
10 Feb 2026
REPORT
Do not go to this driving school unless you want to lose money, started off by assigning me to a instructor named gemma a very nice lady but she left and they had told me they can’t book me in with an... Read More
Do not go to this driving school unless you want to lose money, started off by assigning me to a instructor named gemma a very nice lady but she left and they had told me they can’t book me in with another instructor until she sends the money back to them. I waited a week or two and heard nothing so I rang them up and they said the same thing again, so I text gemma myself who then told me that she hadn’t received any money from bill plant and the money was still in their account. so I rang bill plant back up again telling them what she said they then replied with “give me an hour and we’ll have your money” . they ring me 10 minutes later saying they have it now, bit of a coincidence that. anyway they then assign me to a new instructor called Abdul who didnt book me in until I threatened to refund. I had one lesson with him and he told me same time again next week then it gets to the next week and he hasn’t booked me in and asking if I can do before the time I asked long story short I never got booked in by him and just told him to keep the money absolute mess about DO NOT GO TO THIS DRIVING SCHOOL FIND SOMEONE ELSE Read Less
Rebecca Cannon
7 Oct 2025
REPORT
I paid money for a 2 hour lesson and was told that the driver they had assigned to me should get back to be in 72 hours. I never heard anything so I rang up and the nice lady (only good part of my exp... Read More
I paid money for a 2 hour lesson and was told that the driver they had assigned to me should get back to be in 72 hours. I never heard anything so I rang up and the nice lady (only good part of my experience) on the phone said she would sent the driver a prompt. I received an automatic message the next day saying the driver they had assigned me was unavaliable so they assigned a second driver to me and said they said get back to in 72 hours. I heard nothing back, again. So I rang up and got my money back. Don't bother with Bill Plant unless you like being mucked around. 0 stars. Read Less
Craig Pace
21 Sep 2024
REPORT
1 star is too much. They're only interested in your money, customer service is terrible, not interested if the instructor they give you is actually any good. The instructor my son had was late, was sp... Read More
1 star is too much. They're only interested in your money, customer service is terrible, not interested if the instructor they give you is actually any good. The instructor my son had was late, was speaking to his solicitor during his lesson and failed to acknowledge any communication with my son until threatened with going to the police as he has already been paid and we wanted a refund. DO NOT USE THIS COMPANY. Read Less
Eleanor
19 Aug 2024
REPORT
If I could give them no stars I would. Shocking, awful, money grabbing company. Had nothing but problems with them since the minute I booked with them. Booked my partner 2 hours (£88) for no one to sh... Read More
If I could give them no stars I would. Shocking, awful, money grabbing company. Had nothing but problems with them since the minute I booked with them. Booked my partner 2 hours (£88) for no one to show up. Had a previous issue with them myself but I thought I'd give them the benefit of the doubt as since the issue I'd moved to a new area. The most unhelpful people manning the phones. Took me weeks to get the refund only because I was going to take them to court. Do not use this company. Read Less
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01782 471801
Stoke on Trent Staffordshire ST4 7JT
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Bill Plant Driving School Stoke on Trent

Stoke on Trent, Staffordshire
(5)
Stoke on Trent Staffordshire ST4 7JT
Chloe Hughes
15 Apr 2026
REPORT
I have had a really good experience with this company. My instructor Roy Hancock was a brilliant teacher he had time and patience to help me past my test. I would 100% recommend
Mike Oxmall
10 Feb 2026
REPORT
Do not go to this driving school unless you want to lose money, started off by assigning me to a instructor named gemma a very nice lady but she left and they had told me they can’t book me in with an... Read More
Do not go to this driving school unless you want to lose money, started off by assigning me to a instructor named gemma a very nice lady but she left and they had told me they can’t book me in with another instructor until she sends the money back to them. I waited a week or two and heard nothing so I rang them up and they said the same thing again, so I text gemma myself who then told me that she hadn’t received any money from bill plant and the money was still in their account. so I rang bill plant back up again telling them what she said they then replied with “give me an hour and we’ll have your money” . they ring me 10 minutes later saying they have it now, bit of a coincidence that. anyway they then assign me to a new instructor called Abdul who didnt book me in until I threatened to refund. I had one lesson with him and he told me same time again next week then it gets to the next week and he hasn’t booked me in and asking if I can do before the time I asked long story short I never got booked in by him and just told him to keep the money absolute mess about DO NOT GO TO THIS DRIVING SCHOOL FIND SOMEONE ELSE Read Less
Rebecca Cannon
7 Oct 2025
REPORT
I paid money for a 2 hour lesson and was told that the driver they had assigned to me should get back to be in 72 hours. I never heard anything so I rang up and the nice lady (only good part of my exp... Read More
I paid money for a 2 hour lesson and was told that the driver they had assigned to me should get back to be in 72 hours. I never heard anything so I rang up and the nice lady (only good part of my experience) on the phone said she would sent the driver a prompt. I received an automatic message the next day saying the driver they had assigned me was unavaliable so they assigned a second driver to me and said they said get back to in 72 hours. I heard nothing back, again. So I rang up and got my money back. Don't bother with Bill Plant unless you like being mucked around. 0 stars. Read Less
Craig Pace
21 Sep 2024
REPORT
1 star is too much. They're only interested in your money, customer service is terrible, not interested if the instructor they give you is actually any good. The instructor my son had was late, was sp... Read More
1 star is too much. They're only interested in your money, customer service is terrible, not interested if the instructor they give you is actually any good. The instructor my son had was late, was speaking to his solicitor during his lesson and failed to acknowledge any communication with my son until threatened with going to the police as he has already been paid and we wanted a refund. DO NOT USE THIS COMPANY. Read Less
Eleanor
19 Aug 2024
REPORT
If I could give them no stars I would. Shocking, awful, money grabbing company. Had nothing but problems with them since the minute I booked with them. Booked my partner 2 hours (£88) for no one to sh... Read More
If I could give them no stars I would. Shocking, awful, money grabbing company. Had nothing but problems with them since the minute I booked with them. Booked my partner 2 hours (£88) for no one to show up. Had a previous issue with them myself but I thought I'd give them the benefit of the doubt as since the issue I'd moved to a new area. The most unhelpful people manning the phones. Took me weeks to get the refund only because I was going to take them to court. Do not use this company. Read Less
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