10 Reviews

Safestway Driving School Inc.

Walnut Creek, California
Reviews
Arianne
20 Jun 2026
REPORT
I got my license over a month ago, and I learned so much when I took lessons. Brent was my driving instructor, and he was awesome. He’s calm, kind, allows you to go at your own pace, and will teach yo... Read More
I got my license over a month ago, and I learned so much when I took lessons. Brent was my driving instructor, and he was awesome. He’s calm, kind, allows you to go at your own pace, and will teach you a lot. I highly recommend him as a teacher. Overall, I’ve become much more comfortable and confident driving behind the wheel. Read Less
Nathalie Kim Lieber
7 May 2026
REPORT
Bob was a fantastic teacher for our son. He was on time, great at teaching, gave him confidence was super chill and got him ready for the test which he is about to pass!!
Nalu Chung
30 Jan 2026
REPORT
The driving lessons are helpful and thorough. Bob was a great instructor who was super chill, and made the experience easier. Definitely recommend this for new drivers/teen drivers.
RYXN
30 Jan 2026
REPORT
I did all of my lessons with bob and he did an amazing job at going over every portion that you get tested on during the drivers test. He was very patient and informative. My sister also did all 3 of ... Read More
I did all of my lessons with bob and he did an amazing job at going over every portion that you get tested on during the drivers test. He was very patient and informative. My sister also did all 3 of her lessons with him and recommended I do the same. great experience! Read Less
Nicholas Ward
6 Aug 2025
REPORT
I was really disappointed with the customer service and overall experience we had with Safestway Driving School. The staff were very nice when I originally scheduled lessons, but the lack of communica... Read More
I was really disappointed with the customer service and overall experience we had with Safestway Driving School. The staff were very nice when I originally scheduled lessons, but the lack of communication with their driving instructor—and the outright lies they used as excuses for issues—was unprofessional and inexcusable. The instructor was a few minutes late to previous sessions, which I let slide. However, one session had major miscommunication about the date and time. When I scheduled the lesson, I wrote down and believed it was confirmed for 3 p.m. They did send a text reminder beforehand, but I didn’t check it. The instructor showed up at 1 p.m., and my son wasn’t ready. I immediately called and told him there was a mix-up, but my son would get ready quickly. He was outside within five minutes, yet I noticed on my Ring camera that they sat in the driveway for over 20 minutes. I called to find out what was going on and was told the instructor was waiting for payment. Since the lesson started earlier than expected, neither my husband nor I were home, and my son was trying to get payment info over the phone. If the instructor had allowed payment afterward, 30 minutes of driving time wouldn’t have been wasted. I admitted my mistake in not checking the text confirmation, but given the circumstances, it was unreasonable for them to refuse to make up at least some of that lost time—especially since most of it was wasted waiting for payment that would have been ready at 3 p.m. as we believed. Later on, I noticed on my Ring camera that the instructor was late again. I called the school, and they blamed traffic. He arrived about 5 minutes late, but what bothered me more was that my son was dropped off 15 minutes early. I reached out to Safestway, pointing out that 20 minutes of instruction time was lost. They said they would make up only 5 minutes of it and claimed my son had told the instructor he was “too tired to continue,” which is why the lesson ended early. I checked with my son, and he was shocked. He said the instructor told him they’d be arriving home a bit early and asked if that was okay—thinking it would be just a few minutes, my son said yes. He never once said he was tired, and the claim that the instructor asked him “several times” was a complete fabrication. On top of that, the instructor falsely told my son that I wasn’t returning their calls to reschedule an upcoming lesson, even though I had already called and rescheduled two days prior. After all of this, I contacted Safestway, explained my frustration, and requested a refund for the remaining lessons. They apologized and issued the refund. Two days later, while I was outside, the instructor pulled up to the house, apparently unaware that I had canceled the rest of the lessons. When I told him, he seemed surprised. This just proved how poor their communication is. Driving lessons are expensive, and the fact that they cut corners on time and then fabricated a lie to put blame on my son is unacceptable. My son even mentioned multiple times that the instructor wanted me to write good reviews for him. Unfortunately, given our experience, I cannot do that. Read Less
Meera Puranik
31 Dec 2017
REPORT
I just finished my lessons at Safestway Driving School. 10 out of 10 would recommend. My instructor was Teresa Donnelly. I was at first super anxious to drive but she didn't throw me into it. She firs... Read More
I just finished my lessons at Safestway Driving School. 10 out of 10 would recommend. My instructor was Teresa Donnelly. I was at first super anxious to drive but she didn't throw me into it. She first showed me all the car's controls and then took me to areas to practice. She was very friendly and calm and funny. If I made a mistake she told me how to improve in the future and let me correct it. It wasn't a rush or hectic because she always was able to explain what to do and helped me execute it. Would definitly reccomend to a friend. Read Less
A Jackson-Biggin
25 May 2017
REPORT
Teresa is an excellent instructor. Great attention to detail and patient.
Kathie Wilkerson
20 Jun 2016
REPORT
Have not started course.
Traynor Glidewell
1 Jun 2016
REPORT
lt may be better to fill in that time with something so that the person interacting does not become frustrated.
sanju2ru
8 Dec 2006
REPORT
I had sessions on 2 consequtive days. I am from India and had extensie experience driving a car. The first day, Mr David came who was very nice and just simulated the exam which was to be on the secon... Read More
I had sessions on 2 consequtive days. I am from India and had extensie experience driving a car. The first day, Mr David came who was very nice and just simulated the exam which was to be on the second day. The second day, a certain Mr. Joe who came an hour earlier according to the 2 our rule to take their car for DMV was too pushy and behaved as if I knew nothing about driving. He would tell me at each intersection when to move and when to stop. Even in front of the examiner he was actually teaching me how to back up. I feel sorry to think that I lost a $120 for a person who made me fail my test. Next time I am going to take a rental car to the driing location and am 100% sure that I will pass. So it depends on which driver you get. Read Less
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Book an Appointment
Online booking unavailable
Please call
(800) 380-3181
1133 Bont Lane
Walnut Creek California 94596
Business Hours
Monday
Mon
08:30AM-18:00PM
Tuesday
Tue
08:30AM-18:00PM
Wednesday
Wed
08:30AM-18:00PM
Thursday
Thu
08:30AM-18:00PM
Friday
Fri
08:30AM-17:00PM
Saturday
Sat
08:30AM-13:30PM
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Safestway Driving School Inc.

Walnut Creek, California
(10)
1133 Bont Lane
Walnut Creek California 94596
Monday
08:30AM-18:00PM
Tuesday
08:30AM-18:00PM
Wednesday
08:30AM-18:00PM
Thursday
08:30AM-18:00PM
Friday
08:30AM-17:00PM
Saturday
08:30AM-13:30PM
Arianne
20 Jun 2026
REPORT
I got my license over a month ago, and I learned so much when I took lessons. Brent was my driving instructor, and he was awesome. He’s calm, kind, allows you to go at your own pace, and will teach yo... Read More
I got my license over a month ago, and I learned so much when I took lessons. Brent was my driving instructor, and he was awesome. He’s calm, kind, allows you to go at your own pace, and will teach you a lot. I highly recommend him as a teacher. Overall, I’ve become much more comfortable and confident driving behind the wheel. Read Less
Nathalie Kim Lieber
7 May 2026
REPORT
Bob was a fantastic teacher for our son. He was on time, great at teaching, gave him confidence was super chill and got him ready for the test which he is about to pass!!
Nalu Chung
30 Jan 2026
REPORT
The driving lessons are helpful and thorough. Bob was a great instructor who was super chill, and made the experience easier. Definitely recommend this for new drivers/teen drivers.
RYXN
30 Jan 2026
REPORT
I did all of my lessons with bob and he did an amazing job at going over every portion that you get tested on during the drivers test. He was very patient and informative. My sister also did all 3 of ... Read More
I did all of my lessons with bob and he did an amazing job at going over every portion that you get tested on during the drivers test. He was very patient and informative. My sister also did all 3 of her lessons with him and recommended I do the same. great experience! Read Less
Nicholas Ward
6 Aug 2025
REPORT
I was really disappointed with the customer service and overall experience we had with Safestway Driving School. The staff were very nice when I originally scheduled lessons, but the lack of communica... Read More
I was really disappointed with the customer service and overall experience we had with Safestway Driving School. The staff were very nice when I originally scheduled lessons, but the lack of communication with their driving instructor—and the outright lies they used as excuses for issues—was unprofessional and inexcusable. The instructor was a few minutes late to previous sessions, which I let slide. However, one session had major miscommunication about the date and time. When I scheduled the lesson, I wrote down and believed it was confirmed for 3 p.m. They did send a text reminder beforehand, but I didn’t check it. The instructor showed up at 1 p.m., and my son wasn’t ready. I immediately called and told him there was a mix-up, but my son would get ready quickly. He was outside within five minutes, yet I noticed on my Ring camera that they sat in the driveway for over 20 minutes. I called to find out what was going on and was told the instructor was waiting for payment. Since the lesson started earlier than expected, neither my husband nor I were home, and my son was trying to get payment info over the phone. If the instructor had allowed payment afterward, 30 minutes of driving time wouldn’t have been wasted. I admitted my mistake in not checking the text confirmation, but given the circumstances, it was unreasonable for them to refuse to make up at least some of that lost time—especially since most of it was wasted waiting for payment that would have been ready at 3 p.m. as we believed. Later on, I noticed on my Ring camera that the instructor was late again. I called the school, and they blamed traffic. He arrived about 5 minutes late, but what bothered me more was that my son was dropped off 15 minutes early. I reached out to Safestway, pointing out that 20 minutes of instruction time was lost. They said they would make up only 5 minutes of it and claimed my son had told the instructor he was “too tired to continue,” which is why the lesson ended early. I checked with my son, and he was shocked. He said the instructor told him they’d be arriving home a bit early and asked if that was okay—thinking it would be just a few minutes, my son said yes. He never once said he was tired, and the claim that the instructor asked him “several times” was a complete fabrication. On top of that, the instructor falsely told my son that I wasn’t returning their calls to reschedule an upcoming lesson, even though I had already called and rescheduled two days prior. After all of this, I contacted Safestway, explained my frustration, and requested a refund for the remaining lessons. They apologized and issued the refund. Two days later, while I was outside, the instructor pulled up to the house, apparently unaware that I had canceled the rest of the lessons. When I told him, he seemed surprised. This just proved how poor their communication is. Driving lessons are expensive, and the fact that they cut corners on time and then fabricated a lie to put blame on my son is unacceptable. My son even mentioned multiple times that the instructor wanted me to write good reviews for him. Unfortunately, given our experience, I cannot do that. Read Less
Meera Puranik
31 Dec 2017
REPORT
I just finished my lessons at Safestway Driving School. 10 out of 10 would recommend. My instructor was Teresa Donnelly. I was at first super anxious to drive but she didn't throw me into it. She firs... Read More
I just finished my lessons at Safestway Driving School. 10 out of 10 would recommend. My instructor was Teresa Donnelly. I was at first super anxious to drive but she didn't throw me into it. She first showed me all the car's controls and then took me to areas to practice. She was very friendly and calm and funny. If I made a mistake she told me how to improve in the future and let me correct it. It wasn't a rush or hectic because she always was able to explain what to do and helped me execute it. Would definitly reccomend to a friend. Read Less
A Jackson-Biggin
25 May 2017
REPORT
Teresa is an excellent instructor. Great attention to detail and patient.
Kathie Wilkerson
20 Jun 2016
REPORT
Have not started course.
Traynor Glidewell
1 Jun 2016
REPORT
lt may be better to fill in that time with something so that the person interacting does not become frustrated.
sanju2ru
8 Dec 2006
REPORT
I had sessions on 2 consequtive days. I am from India and had extensie experience driving a car. The first day, Mr David came who was very nice and just simulated the exam which was to be on the secon... Read More
I had sessions on 2 consequtive days. I am from India and had extensie experience driving a car. The first day, Mr David came who was very nice and just simulated the exam which was to be on the second day. The second day, a certain Mr. Joe who came an hour earlier according to the 2 our rule to take their car for DMV was too pushy and behaved as if I knew nothing about driving. He would tell me at each intersection when to move and when to stop. Even in front of the examiner he was actually teaching me how to back up. I feel sorry to think that I lost a $120 for a person who made me fail my test. Next time I am going to take a rental car to the driing location and am 100% sure that I will pass. So it depends on which driver you get. Read Less
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CLAIM IT HERE
Incorrect information? Let us know