I took this class last summer. I completed the first day and a half when I realized I would like to complete the class privately because of my disability. When I first spoke to Colleen about it, she said I could pick up where I left off and pay hourly, to which agreed. It took weeks for her to get back to me about finding an instructor to work with. When I was finally scheduled for class, it was cancelled last minute. This happened twice. She then wanted me to retake the whole class and pay hourly. That was not the original agreement. I stopped hearing from her. About the class: The class took place in a high school parking lot where there was no shade or way to escape the heat. We spent the day in 100° heat on black asphalt. The company refuses to reschedule on hot days and you only get few short breaks because the instructor just wants to get through the lessons as soon as possible. One of the girls in our class had to leave early due to heat exhaustion and because of that, she failed the class. I really wanted to like this program but it feels just like a money grabbing business. Colleen has poor communication and management skills. I do not recommend. Read Less

Expensive with below average customer service. Let me explain. First I would like to say that my instructor (Damian) is an excellent instructor and I enjoyed his class. The reason I’m giving this company a low rating is because I asked for what I believe was a reasonable accommodation and they did not want to work with me. In their fleet of motorcycles, they have a BMW model that should not be used to teach beginners. The friction zone for the clutch in these models is almost none existent. In other words, I tried releasing the clutch as slowly as humanly possible while also compensating with throttle, but the engine would still stall. You may say, “oh you’re just a beginner and haven’t figured out the clutch in a motorcycle yet”. Well let me just say that even our instructor stall the engine on these bikes several times while demonstrating because of the same issue. During my class they had to retire one of these BMW because it wouldn’t start and another student also complained about his and got a different bike. The levers on these bikes are not adjustable, so only the very tip of my fingers could reach. As a result my hands started cramping. When I brought this up to my instructor, he he told me that I was doing well so I kept trying. I took a written test but couldn’t tell you if I passed because I never got results. At the end, Damian told me that I didn’t pass the practice test, but was very close to passing and that I should coordinate with Colleen to try again. Here is where things got even worse, Colleen was not interested in hearing my concerns with the motorcycle but very eager to charge me another $80 for me to repeat day 2 of the course. Here are some of the options I wished Colleen would’ve considered; a) We’ll let you try again with a different bike. b) As a courtesy, we’ll let you retake the practice test in a different bike for free or at least with a discount. But no, she when on to say that my hand’s muscles needed to develop and that I could not get the bike up to enough speed to pass one of the exercises in the practice exam. ***HERE ARE THE GOOD NEWS*** I’m very proud to confirm that I wasn’t the issue here. I went with IRON BUFFALO MOTORCYCLE TRAINING and with the motorcycle they provided I did not stall the engine once. Their staff was super friendly and had a legitimate interest on helping me succeed. Their class was more affordable, They provided more miles of training, they would lend you a properly sanitized helmet if you don’t have one and will cover your second try if you don’t pass the first time. I now have my endorsement thanks to them. Learn from my mistake and go with the best first. Read Less

Very serious but good humored training, both in classroom and on the bike with a very small group.  I've had my motorcycle endorsement for 8 months now and with a bit of perspective, I realize just how valuable this training was. Read Less

I hate to leave a poor review because the instructor I met was very friendly and seemed knowledgable, but the owner of the company is absolutely wretched. I had the misfortune of having a few phone calls with her. Both times she was very unpleasant and immediately confrontational. I tried to take the class two weeks ago, but was unable to make it due to a family crisis. I called to reschedule and explained my situation hoping for a little sympathy. I found none. She got confrontational to the point where I had to take a step back and explain to her that I wasn't trying to get in an argument. I had to pay $150 to reschedule. I tried to do the homework at 7 on the Friday before my course, and realized that the booklet required isn't available online. It's 2016, get with the times. So I show up and explain to the instructor. He was very understanding and friendly. He was going to let me complete the course, however the owner stepped in and kicked me out. We talked on the phone again and she was extremely rude. I don't understand how a company can operate with zero standards for customer service. She started to curse at me on the phone until she eventually hung up after I told her I refused to pay another rescheduling fee. Apparently they do not care about sharing the joys of the road with new riders. They simply see you as another dollar bill. In the end I drove 40 mins (both ways) and payed $500 out of pocket, only to be treated poorly and have nothing to show for it. Wouldn't recommend to someone I didn't like. Please avoid.In response to Colleen's comment: You're right Colleen. I missed my first session due to unfortunate circumstances, but there was no skin off your back because I paid nearly 50% of the original fee to reschedule. And as I admitted, I skimmed through the emails and didn't realize a course book wasn't available online (which is archaic) until it was too late. If you are cold and dead inside, and go by the black-and-white small print (which I think is bullshit for a business that should be customer oriented), then yes; I was unprepared and forfeit the cost of the class. But even if you let that slide, I was astounded by the amount of rudeness, hostility, and disrespect that Collen portrayed to a paying customer. How can you run a business this way? I have never been treated so poorly by someone who relies on customers for income. I have several friends who just got into, or are thinking about getting into riding. I am going to go out of my way to make sure they avoid the mistake of trying to take a with T3RG, terrible business and owner. If it wasn't for that black-and-white small print that you're hiding behind, I would sue you for my lost money and time. Read Less

The owner of the company is absolutely wretched. Both times we talked on the phone she was unpleasant and immediately confrontational. I called to reschedule, and she got confrontational to the point where I had to take a step back and explain to her that I wasn't trying to get in an argument. I had to pay $150 to reschedule. I tried to do the homework at 7 on the Friday before my course, and realized that the booklet required isn't available online. It's 2016, get with the times. So I show up and explain to the instructor, but the owner kicked me out. We talked on the phone and she was extremely rude. I don't understand how a company can operate with zero standards for customer service. She started to curse at me on the phone until she eventually hung up after I told her I refused to pay another rescheduling fee. Apparently they do not care about sharing the joys of the road with new riders. They simply see you as another dollar bill. Read Less

T3RG terms and conditions regarding class cancellation.Class changes with more than 24 hours' notice will be made gladly with no charge. Class changes with less than 24 hours' notice may not be possible. No refunds. T3RG canceled my class with LESS THEN 24 hours and as such I could not reschedule that time off and cannot take the class.Regardless of the stipulated 24 hours notice T3RG will not refund your money.They will break their own terms and conditions and them require you respect the NO REFUNDS portion.This is extremely unprofessional, dishonest, and scummy.Way to go T3RG, you've successfully stolen $320.I found another motorcycle class in the area for $200 before the discount they gave me after telling them about your practices Read Less

I arranged for specific days off to take this class costing me an additional $200 dollars (before tips) on top of the $320 they charge for the basic rider course. I made two mistakes. Deciding to go through T3RG and setting the date of the class for Super Bowl Weekend. With less then 24 hours until the class they emailed me and canceled because it would be too cold.It was 50+ today.I requested they refund my money since i cannot reschedule more time off and will not be rescheduling the class. They refuse to refund. Additionally since today was so warm i rode around and even went to Range View High School and it was perfect. If you use them be aware they may simply not feel like teaching you and decide to cancel your class and keep your money.If you try to reschedule with less the 24 hours they wont let you with out charge.If they want to watch football and give you under 24 hours notice they still expect you to pay. Read Less

I recently took a basic motorcycle riding course with T3RG at Fay Myers off Arapahoe Road, and enjoyed every minute of the the two day 15 hour course on my little Honda Rebel, I believe I heard someone call it a 250.Before arriving you are required to complete homework which you can pick up at any location listed on T3RG's website, this is so when you get there the classroom time is minimal as possible, we spent three hours in the classroom going around answering the questions and the rest was spent out on the course. My coaches were amazing, they were critically helpful without being anywhere near rude or to make someone feel uncomfortable, they actually thrived to make sure everyone was comfortable at every stage of riding, particularly myself. Little time was spent walking the bike with the clutches friction zone, before we actually kicked our feet up and applied some throttle, not that this is a bad thing because after all we are there to ride. Before we began any course we were explained in detail what we were going to be doing during this course and then the coach performed a couple laps to assure we understood what was expected. Each course lasted for some time with the coaches pulling me to the side they felt need some guidance in certain areas or they were use hand signals or just yell it out to the riders, again not to be mean but because the bikes are loud. At the end of the course you are required to pass an evaluation of your riding which consists of a few of the riding techniques learned, again it is explained in detail with time to practice before you actually start.Motorcycles, helmets and water are all provided, although if you have your own helmet already it is recommended that you wear it. Only thing you are required to bring are long sleeved shirt, pants, full fingered gloves and eye protection. Pretty minimal stuff considering the FUN you are going to have. I will be taking other courses in the future with this company. Read Less

I took the basic rider course that was instructed by Steve. I had never ridden a motorcycle prior to the course, but by the end of the second class, I was getting around no problem! I learned a ton and Steve and Colleen were great. The class was well worth the money, and I'm definitely planning on going back for other courses in the future. Read Less

I took the Basic Rider Course with T3RG a couple of years ago and highly recommend them for any new rider looking to get their motorcycle endorsement or learn how to ride a scooter. It's a fairly intense weekend, 15 hours over two days, some classroom, a lot of riding. The coaches are super dooper, with a positive and professional attitude. They provide you with a motorcycle (250 ccs) and a helmet.  Even if you've never sat on a motorcycle before, you'll be riding by the end. They give you the test, and you just have to take proof to the DMV for your shiny new "M" on your license!Even though their address is on north Federal, they give classes all over the metro area. See their website to find the one closest to you. I can't wait to take their experienced rider class! (They told me I'd have to make turns one handed, and swerve! Eeks!) Read Less