TAKE YOUR BUSINESS ELSEWHERE
My son signed the contract to take the lessons at $500 (seemed reasonable), the lady, who also serves as the “CPA” was polite, a change from the conversation my son had o... Read More
TAKE YOUR BUSINESS ELSEWHERE
My son signed the contract to take the lessons at $500 (seemed reasonable), the lady, who also serves as the “CPA” was polite, a change from the conversation my son had on the telephone with her (not very informative, which is why we went into the office). She said she would call in 2 weeks, turns out it was less than 10 days, Great!
We get there, my son and the instructor (who came out the building very tense and looked tired, and mean) the first session my son said the instructor kept stopping the car for him and blaming him for the car drifting (from past reviews probably needs a wheel alignment). Okay done. Second session, this instructor came out looking angry and talked to my son in the car for a good 4-5 minutes before taking off, the session ended less than 20 minutes because my son stated he yelled at him for not signaling to get over but jerked the wheel instead of correcting the wrong action. My son stated he asked the man not to yell at him and he was told to get out the car the session was over and drove him back.
When I asked the man to put it in writing since this is a business, what the reasoning for discontinuing the sessions, he refused. As we were talking and I stated, you have your customers sign documentation and as a business you should do the same for stopping the sessions, he still refused saying “his CPA” would refund the money minus the session time used. Okay but as we are trying to get an explanation he, instructor Read Less