We chose Adams primarily because it is by far the closest driving school to where we live. The classroom/theory portion went well—my daughter was prepared for the exam, which we appreciated. The experience became very problematic once we moved to scheduling the actual behind-the-wheel lessons. Although we reached out to the instructor more than a month in advance requesting availability and we provided a flexible schedule, only an initial introductory session was scheduled. After that, we were told there were no openings available going forward. And we should wait until next month. We were then informed that we should consider ourselves “lucky” to be offered a single cancellation slot the following week, with no ability to plan or schedule any additional lessons beyond that. We were also told that my daughter should primarily practice driving with her parents and only use an instructor once she is “ready,” which effectively shifts responsibility back to the family despite this being a paid instructional program. Multiple limitations were imposed on lesson frequency and scheduling, without clear explanations or any attempt to problem-solve, despite our flexibility. Most concerning was the dismissive and disrespectful tone in these interactions— both from instructor and the office manager, there was no effort to understand our constraints or help us complete the required hours in a realistic way. At this point, we feel stuck: we need to complete the program requirements, yet it seems nearly impossible to schedule the necessary lessons. I also have concerns about teaching style of the instructor as they are the opposite of calmness and support I believe this school should be Read Less

I try to only leave positive reviews, and if I have an issue, I try to resolve it privately. That said, I am at my wits end with Adams School of Driving. I was told by many fellow parents that Adams is the place to go for driving lessons in Winnetka, and I felt that the instruction was good to fine. That said, the administration is an absolute nightmare. Trying to get my kids scheduled felt like trying to get elusive concert tickets. SO difficult to find open times. I bought the 12-hour pack of hours, and warning to others: Don't do this! I thought I was trying to be responsible by having them do more than the 8 hours. I also wanted them to have snow and ice lessons. However, I can't get anything on the books because they are prioritizing the students who have to get their 8 hours in! I also know from experience that I have to schedule the lessons months and months in advance, but nobody will schedule winter times with me. I finally asked for a refund of the extra 4 hours, and it's gone into a black hole. "I'll have the manager call you." Then a week goes by. I make another call. Same answer. No response. I finally called again today, and the woman who answered put me on hold, as she was complaining that she was the only person there, and then the call dropped. Adams School of Driving, you have to get it together. Read Less