Driving instruction was fine, but the service isn't great. Consider not taking your road test here (or at the very least, try to shoot for a weekday). My scheduled road test time was 10:50, I arrived ... Read More
Driving instruction was fine, but the service isn't great. Consider not taking your road test here (or at the very least, try to shoot for a weekday). My scheduled road test time was 10:50, I arrived on time, and did not get tested until 12:40, I spent 2 hours sitting outside waiting for people ahead of me and the RMV professional to come back from his 12 PM break, and there was no reconciliation for this even when pressed. It felt very poorly organized, and the feedback from the RMV professional (who the people in the office seemed very familiar with) I'd gotten after the test didn't make sense, wasn't congruent with the feedback I'd been getting in lessons, and it seemed like he was in a bad mood. If you have the resources to do so, you can save a ton of $$$ by practicing in the area around the Springfield RMV a couple of times and getting your test done there--way better experience + service.
Pros:
- After 20+ lessons, I can do every road test maneuver besides parallel parking perfectly. (I can do parallel parking decently too though).
- Instructors are nice, I've had lessons with about 5 of them and none of them were ever mean or unbearably strict.
- I think there's a benefit to practicing with a professional instructor instead of a random untrained person in your life, they're a lot more patient and much less judgemental than many people.
Cons:
- There's more of a focus on learning/perfecting maneuvers than actual driving, though you do get to go on main roads sometimes. However, I still struggle with turns despite me expressing concerns about them nearly every lesson and I cannot confidently park in a regular parking space.
- Service is consistently bad. There's not really a process for checking in for a lesson once you arrive, and scheduling, rescheduling, and payments are all a hassle. You'll get chased down for late or nearly-late payments that you didn't know exist because front desk doesn't know how to leave voicemails. Very disorganized.
- No driving school can do this and any of them will tell you as much, but it's not a substitute or replacement for practicing driving outside of lessons. If you give it a lot of time it can come close, but if you're a potential student with people in your life who can help without being an ass to you, or if you're a parent who's capable of providing your child with patient, caring support, you should opt for those if/when they're available. This place might eventually get you your license but it won't make you a good driver. Read Less