I rarely leave negative reviews, but I felt compelled to share my experience.
I booked a one-hour driving lesson with this school in preparation for my upcoming road test. Unfortunately, the lesson f... Read More
I rarely leave negative reviews, but I felt compelled to share my experience.
I booked a one-hour driving lesson with this school in preparation for my upcoming road test. Unfortunately, the lesson fell far short of what I expected from a professional driving instructor.
The instructor arrived late, ended the lesson early, and spent the majority of the lesson texting on her phone. This was not an occasional glance at a device — throughout much of the lesson, her attention appeared to be focused on her phone rather than on providing instruction. As a student paying for professional driving instruction, I found this both frustrating and concerning.
During what was supposed to be a one-hour lesson, I only completed one parallel parking exercise and one three-point turn. Beyond that, there was very little actual teaching, coaching, or feedback. I was not given meaningful advice on how to improve, what mistakes I was making, or what I should focus on before my road test. The instructor often seemed more annoyed than engaged in helping me learn.
What made the experience even more frustrating was the cost. I was charged $150 for a one-hour lesson, which is significantly more expensive than other driving schools I have used in the area. I only decided to give this school a try because the driving school I had previously worked with was fully booked for the month.
To make matters more confusing, I later noticed that the school's website advertises one-hour lessons at $75. When paying a premium price, I expect premium instruction, attention, and professionalism.
To the owner's credit, he did offer a complimentary 30-minute lesson after I shared my concerns. However, my biggest concern was never about receiving compensation for a poor lesson. My concern was accountability. At no point was there any discussion about how the instructor's conduct would be addressed, whether additional coaching would be provided, or what steps would be taken to ensure future students do not have the same experience.
Driving instructors are entrusted with teaching skills that directly impact the safety and confidence of new drivers. An instructor spending the majority of a lesson texting instead of teaching should be taken seriously.
I truly hope the owner and the business take this feedback seriously. My intention is not to criticize for the sake of criticizing, but to highlight concerns that I believe deserve attention. Future students are placing their trust, safety, time, and money in your hands, and they deserve instructors who are fully engaged, professional, and committed to helping them succeed.
Unfortunately, the lack of accountability afterward was ultimately more disappointing than the lesson itself. Read Less