Michigan Road Testing
Grand Rapids, Michigan
Reviews
Brianna Pearce
17 Jun 2026
REPORT
Joseph at the Plainfield location was an excellent road test examiner. He was calm, kind, professional, and thorough throughout. He helped create a comfortable environment that eased nerves while stil...
Joseph at the Plainfield location was an excellent road test examiner. He was calm, kind, professional, and thorough throughout. He helped create a comfortable environment that eased nerves while still conducting a fair and detailed evaluation. His instructions were clear, and he treated my son with respect and patience from start to finish. Taking a road test can be stressful, but Joseph's demeanor made it a positive experience. We truly appreciated his professionalism and would highly recommend him to anyone taking their Michigan road test.
Bader “Pete” Abulaban
16 Jun 2026
REPORT
I am submitting this review and formal complaint regarding the road test conducted by examiner Joseph L. for my 16-year-old daughter.
My family has previously used this testing company multiple times....
I am submitting this review and formal complaint regarding the road test conducted by examiner Joseph L. for my 16-year-old daughter.
My family has previously used this testing company multiple times. Both my wife and I, as well as my son, completed our road tests here and were evaluated by Joe, who was professional, respectful, clear in his instructions, and fair in his assessments. Our experiences with him reflected the high standards we expected from this company.
Unfortunately, our experience with Joseph L. was completely different.
As a parent accompanying my daughter during today's examination, I observed the entire test. The parking portion was completed successfully with no faults. During the driving portion, I did not observe any major safety violations or significant driving errors that would reasonably justify a failing score.
At the conclusion of the test, Joseph L. informed us that my daughter had failed. The explanations provided included taking approximately 10 seconds longer than expected before proceeding at one point, not looking left a second time while crossing railroad tracks, and entering the highway at approximately 55 mph while still within the merge lane. While these may be areas for improvement, they do not appear to justify the substantial deduction of 28 points that resulted in a failing score.
What was equally concerning was the examiner's communication. His instructions were often unclear, and his accent and communication style made it difficult at times to understand precisely what was being requested. On one occasion during the drive, I genuinely believed he had instructed my daughter to turn right when he had apparently intended left. Clear communication is critical during a driving examination, especially when evaluating a young and understandably nervous driver.
Additionally, I found Joseph L.'s demeanor throughout the process to be unnecessarily dismissive and unprofessional. After more than 35 years of driving experience and years spent teaching multiple young drivers—including my own children and several family members—I have never encountered an examiner whose attitude made both the student and parent feel so uncomfortable and discouraged.
I respectfully request that management review this examination, including any available dashcam footage, scoring documentation, and examiner notes. Given the significant discrepancy between the minor issues discussed and the final score, I believe an independent review is warranted.
I would also appreciate being informed of the formal complaint process and whether similar concerns have been raised regarding this examiner. If there is a pattern of complaints involving communication, professionalism, or scoring consistency, corrective action should be considered to ensure fair and objective evaluations for future applicants.
My intention is not to challenge legitimate testing standards but to ensure that every applicant receives a fair, professional, and transparent evaluation process.
Tangbau awng mai seng
8 Jun 2026
REPORT
I had a very positive experience with my road test examiner, Joseph L .He was kind, professional, and respectful throughout the entire test. He clearly explained any mistakes I made and helped me unde...
I had a very positive experience with my road test examiner, Joseph L .He was kind, professional, and respectful throughout the entire test. He clearly explained any mistakes I made and helped me understand what I needed to improve. He followed all the rules and evaluated my driving fairly, which is important for helping drivers learn safe driving habits. His feedback was constructive and made the experience much less stressful. I appreciate his patience and professionalism, and I believe he does a great job preparing drivers to be safe and responsible on the road.
Izabelle Rose
2 Jun 2026
REPORT
Great place to test!! I had Joseph L. for my first driving test and unfortunately I failed, but Joseph told me what I needed to work on and I felt that it was fair because I made some mistakes. I sche...
Great place to test!! I had Joseph L. for my first driving test and unfortunately I failed, but Joseph told me what I needed to work on and I felt that it was fair because I made some mistakes. I scheduled my second test about 2 weeks later with him and passed!!! I really feel that I improved a lot and that was due to the pointers Joseph gave me!! I would highly suggest taking your drivers test here with Joseph, he's calm and gives helpful feedback, I feel like a better driver now thanks to him. Also, keep trying even if you fail, I think failing was a setback for me at first, but I kept a positive attitude and tried again, now I'm a safer and better driver :)
Katherine Wert
30 May 2026
REPORT
If you are a WOMAN I would highly recommend AVOIDING THIS BUSINESS and potentially any other business associated with PRECISION DRIVING.
I give a (1) star for multiple reasons but the primary reason ...
If you are a WOMAN I would highly recommend AVOIDING THIS BUSINESS and potentially any other business associated with PRECISION DRIVING.
I give a (1) star for multiple reasons but the primary reason is the disrespectful and inexcusable behavior presented by the instructor, Joseph. Students at my son school had warned that he was very difficult to work with and prior to appointment I had eased my son's anxiety, telling him not to worry about it. I was wrong! His instructor Joseph was terrible and provoked anxiety for the entire test due to consistent condescending, patronizing and incredibly unprofessional behavior throughout all interactions from initial greeting to departure - directed toward me! It was incredibly embarrassing for me and my son.
Joseph literally acted like a he had no idea what I was talking about when I asked any inquiring questions about the process and made every attempt to try to make me feel like I was beneath him. It was so gross and disgusting in every way and embarrassing for me and my son. The whole time I kept asking myself "is this really happening???" and had to keep my mouth shut because I did not want him to treat my son unfairly if I was to respond to his rudeness appropriately. We walked away in disbelief that someone could act so poorly, immature and disrespectful.
Few other key notes: I came to the appointment prepared with all paperwork required as reported via the website and follow-up texts/emails (which apparently was a waste of time because only a fraction of what was "required" was needed (Joseph made sure to try to make me feel like an idiot about this). You will not receive any type of print out or document notifying of passing. Joseph told me to take a picture of his phone screen that had the SOS website open with what he referenced as a "receipt" (an SOS verification). He made sure to try VERY HARD to make me feel very dumb about asking if a copy would be uploaded to the portal. His words: "Don't you know what a receipt is??" FYI don''t bother mentioning a portal for their company, because Joseph will tell you he does not know what you're talking about and again try to make you feel like you are dumb.
It's also worth mentioning I made attempts to "clear the air" but it was apparent Joseph had some sort of vendetta and I can only assume it is because I am a women as he did not treat my son the same way.
I have NEVER given any business a (1) star but I've never experienced anything like this. I will also say their facilities are unkept, dirty and rundown. Additionally, their processes are very disorganized. If you can swing it, pay the extra money and go somewhere else. It was a TERRIBLE experience for both me and my son and totally killed the vibe for what should have been a very exciting life milestone.
Dileo 124
24 Jan 2018
REPORT
Was 5 minutes late to a test and they wouldn't even let me schedule another time. They just took my money. $50 dollars for a guy to sit there for 5 minutes then go home. Pretty much thievery just taki...
Was 5 minutes late to a test and they wouldn't even let me schedule another time. They just took my money. $50 dollars for a guy to sit there for 5 minutes then go home. Pretty much thievery just taking people's money like that.
Destiny Hartle
6 Nov 2017
REPORT
I took my road test Saturday November 4 in Mio. I was beyond nervous and my anxiety was so bad, but Danita was so understanding. She gave me a pep talk explaining she had faith in me and it was so hel...
I took my road test Saturday November 4 in Mio. I was beyond nervous and my anxiety was so bad, but Danita was so understanding. She gave me a pep talk explaining she had faith in me and it was so helpful. She understands between a poor driver to someone very nervous and scared about the test. She gave wonderful advice in the end. I highly recommend making appointment with her in Mio! Thank you again Danita for all the help and understanding!
Austin Littley
26 Oct 2017
REPORT
The instructor tried to explain a motorcycle maneuver, but the task was unclear due to the large number of overlapping lines in the lot. I asked for clarification hoping he would actually walk along t...
The instructor tried to explain a motorcycle maneuver, but the task was unclear due to the large number of overlapping lines in the lot. I asked for clarification hoping he would actually walk along the path I should take or somehow make things clearer, but he just acted annoyed and repeated the exact same thing again.
I performed the maneuver I thought was correct, and he claimed I had not followed directions and had gone the wrong way - automatic failure. Even after a third time of his explanation I had no idea what he really wanted!
Horrible experience, very rude unhelpful instructor named Tony Hemker.
Megan Mentalewicz
6 Oct 2017
REPORT
This place I highly recommend, if you are a person who gets anxious easily this is the place. I had the instructor joe such a nice guy and he was very discriptive on what he wanted you to do, he also ...
This place I highly recommend, if you are a person who gets anxious easily this is the place. I had the instructor joe such a nice guy and he was very discriptive on what he wanted you to do, he also talked to me after the road test about things I needed to work on or make better which really helped me. I would recommend this place to anybody.... now I'm a licensed driver!! Thank you!!
Alejandra Contreras
17 Jul 2017
REPORT
I had a pretty good experience here. The office is nice, people are nice, and I passed. Good location because there's not a lot of people and/or traffic here - I went in the morning (I feel like traff...
I had a pretty good experience here. The office is nice, people are nice, and I passed. Good location because there's not a lot of people and/or traffic here - I went in the morning (I feel like traffic gets pretty bad after 1 pm) and there were very few cars on the road. Glad I took it here.
whitsetts14
14 Jun 2017
REPORT
trash, they steal your money, after leaving out vital details,wasting our time, so they could take my money 0/10 rude, not understanding, pricks
Kaeryn Brooks
13 Jun 2017
REPORT
Horrible people. We were told over the phone to arrive at 4:30 and emailed that it was at 4:15. Of course we didn't see the difference until we were on our way. Tried to call that we would be 10 mi...
Horrible people. We were told over the phone to arrive at 4:30 and emailed that it was at 4:15. Of course we didn't see the difference until we were on our way. Tried to call that we would be 10 minutes late and they said they would not do it if we were more than 9 minutes late. When we arrived, our tester rudely addressed us, told us we were 10 minutes late and he would not do the test, even though our phones showed we were 9 minutes late. This tester was a jerk in the way he addressed my already nervous young daughter.
Amber Guy
6 Apr 2017
REPORT
Joe is the best! I failed parking the day before my permit expired however he told me to practice gave me pointers and the next day he scheduled me after hours and stayed and allowed me another chance...
Joe is the best! I failed parking the day before my permit expired however he told me to practice gave me pointers and the next day he scheduled me after hours and stayed and allowed me another chance (had to pay twice) before my permit expired! And he made me feel so comfortable on the road. He didnt make me nervous at all and was very welcoming! Would recommend!
John Zimelis
25 Jan 2017
REPORT
Joe Frontier - Plainfield location
-
Very fair and understanding, but still grades by the book, as he should.
He was very patient and gave clear instructions.
Despite other more negative reviews, thi...
Joe Frontier - Plainfield location
-
Very fair and understanding, but still grades by the book, as he should.
He was very patient and gave clear instructions.
Despite other more negative reviews, this is a fair and just driving test location. Joe did absolutely not try to fail me.
I had no issues with my time arrangements when I called to find an appointment - which I highly recommend doing OVER signing up online.
Tim H.
6 Sep 2016
REPORT
this place is a scam. they are out for your money and quite rude. you have been warned they got my 49 dollars, crooks pure and simple.place needs to be shut down.
Garrosh W.
27 Jun 2016
REPORT
Although I made some dumb mistakes, and the tester highlighted the areas I need to work on, I would expect that much from any other testing company WITHOUT the rude tone and gruff remarks. I personall...
Although I made some dumb mistakes, and the tester highlighted the areas I need to work on, I would expect that much from any other testing company WITHOUT the rude tone and gruff remarks. I personally highly recommend finding a different testing company, but I'm sure Precision's overall rating of 2/5 stars speaks for itself. P.S.: My tester informed me that traveling a mere 5 miles per hour over the speed limit was an AUTOMATIC fail, something which practically every adult driver does and I'm sure would not be considered even a small penalty elsewhere.
Eric B.
23 Jun 2016
REPORT
We had the same experience as another poster here. We were quoted a time to be there and when we showed up exactly on time they insisted that our appointment was another time and said we'd need to re...
We had the same experience as another poster here. We were quoted a time to be there and when we showed up exactly on time they insisted that our appointment was another time and said we'd need to reschedule and pay again. Not happening. This place is a scam! Avoid at all costs!
Anon U.
3 Aug 2015
REPORT
I took my test twice and failed both times. The first time it was my fault, but the second time the tester was rude and already had it in her mind that I was going to fail. Would NOT recommend.
Ashlen M.
14 Jun 2015
REPORT
Don't go here! The elderly women got in my car. Starting pushing bottoms. Complaining she was hot, and order me to put on The air. The elderly women hit and yelled at me. After asking a question why s...
Don't go here! The elderly women got in my car. Starting pushing bottoms. Complaining she was hot, and order me to put on The air. The elderly women hit and yelled at me. After asking a question why she made her decision she yelled again. Putting hand in my face. When asked to speak with a manager. She ran in the building and in front of other people yelled again. I came in after her and asked to speak to the manager alone. She came in yelled called me a "Liar" and the manager stood there and laughed. While the elderly women went on her rant. If your black I wouldn't go here. Cause they are prejudices. They are violent, rude, treat you like your nothing.
Sharon N.
3 Jun 2015
REPORT
Best place ever. The instructor was very pleasant and put my child at ease. I would recommend this place to everyone.
tim.marvel.9
29 Aug 2013
REPORT
Awful experience. Would never go back or recommend to anyone.
threedl
6 Aug 2013
REPORT
Precision really needs to work on their customer service. My son set up his road test for a Saturday morning and prepaid online. When we arrived the staff present insisted we didn't have an appointm...
Precision really needs to work on their customer service. My son set up his road test for a Saturday morning and prepaid online. When we arrived the staff present insisted we didn't have an appointment at their location. After some back and forth, my son pulled up the email confirmation confirming his test date and time. Even after the appt was confirmed the instructor still acted as if we were messing up her schedule somehow. I was taken aback at how unprofessional this staff acted - RUDE.
jennymi
24 Jul 2013
REPORT
I signed up for a driving test in Mecosta County with Al Thorington. I registered through www.michiganroadtesting.com. Aside from the fact that my appointment was initially cancelled because I didn't ...
I signed up for a driving test in Mecosta County with Al Thorington. I registered through www.michiganroadtesting.com. Aside from the fact that my appointment was initially cancelled because I didn't prepay with a credit/debit card, the test went well. (The website mentioned that I could pay through five forms of payment, but failed to mention that it had to be prepaid). That was cleared up the morning of the test. It went extremely well. The instructor was friendly and nice and the test was relatively stress-free. As long as you don't speed or violate traffic laws, you can pass the road portion. I would definitely recommend this business/instructor to a friend.
alnev97
31 May 2013
REPORT
Called to try setting up a road test and the woman who answered the phone was very short, rude, and not very helpful. Said the next week was booked with road tests at all locations around me right aw...
Called to try setting up a road test and the woman who answered the phone was very short, rude, and not very helpful. Said the next week was booked with road tests at all locations around me right away without even checking.
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(616) 365-8188
4485 Plainfield Avenue Northeast
Grand Rapids Michigan 49525
Business Hours
Monday
Mon
09:00AM-17:00PM
Tuesday
Tue
09:00AM-17:00PM
Wednesday
Wed
09:00AM-17:00PM
Thursday
Thu
09:00AM-17:00PM
Friday
Fri
09:00AM-17:00PM
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Michigan Road Testing
Grand Rapids, Michigan
4485 Plainfield Avenue Northeast
Grand Rapids Michigan 49525
Business Hours
Monday
09:00AM-17:00PM
Tuesday
09:00AM-17:00PM
Wednesday
09:00AM-17:00PM
Thursday
09:00AM-17:00PM
Friday
09:00AM-17:00PM
Reviews
Brianna Pearce
17 Jun 2026
Joseph at the Plainfield location was an excellent road test examiner. He was calm, kind, professional, and thorough throughout. He helped create a comfortable environment that eased nerves while stil...
Joseph at the Plainfield location was an excellent road test examiner. He was calm, kind, professional, and thorough throughout. He helped create a comfortable environment that eased nerves while still conducting a fair and detailed evaluation. His instructions were clear, and he treated my son with respect and patience from start to finish. Taking a road test can be stressful, but Joseph's demeanor made it a positive experience. We truly appreciated his professionalism and would highly recommend him to anyone taking their Michigan road test.
Bader “Pete” Abulaban
16 Jun 2026
I am submitting this review and formal complaint regarding the road test conducted by examiner Joseph L. for my 16-year-old daughter.
My family has previously used this testing company multiple times....
I am submitting this review and formal complaint regarding the road test conducted by examiner Joseph L. for my 16-year-old daughter.
My family has previously used this testing company multiple times. Both my wife and I, as well as my son, completed our road tests here and were evaluated by Joe, who was professional, respectful, clear in his instructions, and fair in his assessments. Our experiences with him reflected the high standards we expected from this company.
Unfortunately, our experience with Joseph L. was completely different.
As a parent accompanying my daughter during today's examination, I observed the entire test. The parking portion was completed successfully with no faults. During the driving portion, I did not observe any major safety violations or significant driving errors that would reasonably justify a failing score.
At the conclusion of the test, Joseph L. informed us that my daughter had failed. The explanations provided included taking approximately 10 seconds longer than expected before proceeding at one point, not looking left a second time while crossing railroad tracks, and entering the highway at approximately 55 mph while still within the merge lane. While these may be areas for improvement, they do not appear to justify the substantial deduction of 28 points that resulted in a failing score.
What was equally concerning was the examiner's communication. His instructions were often unclear, and his accent and communication style made it difficult at times to understand precisely what was being requested. On one occasion during the drive, I genuinely believed he had instructed my daughter to turn right when he had apparently intended left. Clear communication is critical during a driving examination, especially when evaluating a young and understandably nervous driver.
Additionally, I found Joseph L.'s demeanor throughout the process to be unnecessarily dismissive and unprofessional. After more than 35 years of driving experience and years spent teaching multiple young drivers—including my own children and several family members—I have never encountered an examiner whose attitude made both the student and parent feel so uncomfortable and discouraged.
I respectfully request that management review this examination, including any available dashcam footage, scoring documentation, and examiner notes. Given the significant discrepancy between the minor issues discussed and the final score, I believe an independent review is warranted.
I would also appreciate being informed of the formal complaint process and whether similar concerns have been raised regarding this examiner. If there is a pattern of complaints involving communication, professionalism, or scoring consistency, corrective action should be considered to ensure fair and objective evaluations for future applicants.
My intention is not to challenge legitimate testing standards but to ensure that every applicant receives a fair, professional, and transparent evaluation process.
Tangbau awng mai seng
8 Jun 2026
I had a very positive experience with my road test examiner, Joseph L .He was kind, professional, and respectful throughout the entire test. He clearly explained any mistakes I made and helped me unde...
I had a very positive experience with my road test examiner, Joseph L .He was kind, professional, and respectful throughout the entire test. He clearly explained any mistakes I made and helped me understand what I needed to improve. He followed all the rules and evaluated my driving fairly, which is important for helping drivers learn safe driving habits. His feedback was constructive and made the experience much less stressful. I appreciate his patience and professionalism, and I believe he does a great job preparing drivers to be safe and responsible on the road.
Izabelle Rose
2 Jun 2026
Great place to test!! I had Joseph L. for my first driving test and unfortunately I failed, but Joseph told me what I needed to work on and I felt that it was fair because I made some mistakes. I sche...
Great place to test!! I had Joseph L. for my first driving test and unfortunately I failed, but Joseph told me what I needed to work on and I felt that it was fair because I made some mistakes. I scheduled my second test about 2 weeks later with him and passed!!! I really feel that I improved a lot and that was due to the pointers Joseph gave me!! I would highly suggest taking your drivers test here with Joseph, he's calm and gives helpful feedback, I feel like a better driver now thanks to him. Also, keep trying even if you fail, I think failing was a setback for me at first, but I kept a positive attitude and tried again, now I'm a safer and better driver :)
Katherine Wert
30 May 2026
If you are a WOMAN I would highly recommend AVOIDING THIS BUSINESS and potentially any other business associated with PRECISION DRIVING.
I give a (1) star for multiple reasons but the primary reason ...
If you are a WOMAN I would highly recommend AVOIDING THIS BUSINESS and potentially any other business associated with PRECISION DRIVING.
I give a (1) star for multiple reasons but the primary reason is the disrespectful and inexcusable behavior presented by the instructor, Joseph. Students at my son school had warned that he was very difficult to work with and prior to appointment I had eased my son's anxiety, telling him not to worry about it. I was wrong! His instructor Joseph was terrible and provoked anxiety for the entire test due to consistent condescending, patronizing and incredibly unprofessional behavior throughout all interactions from initial greeting to departure - directed toward me! It was incredibly embarrassing for me and my son.
Joseph literally acted like a he had no idea what I was talking about when I asked any inquiring questions about the process and made every attempt to try to make me feel like I was beneath him. It was so gross and disgusting in every way and embarrassing for me and my son. The whole time I kept asking myself "is this really happening???" and had to keep my mouth shut because I did not want him to treat my son unfairly if I was to respond to his rudeness appropriately. We walked away in disbelief that someone could act so poorly, immature and disrespectful.
Few other key notes: I came to the appointment prepared with all paperwork required as reported via the website and follow-up texts/emails (which apparently was a waste of time because only a fraction of what was "required" was needed (Joseph made sure to try to make me feel like an idiot about this). You will not receive any type of print out or document notifying of passing. Joseph told me to take a picture of his phone screen that had the SOS website open with what he referenced as a "receipt" (an SOS verification). He made sure to try VERY HARD to make me feel very dumb about asking if a copy would be uploaded to the portal. His words: "Don't you know what a receipt is??" FYI don''t bother mentioning a portal for their company, because Joseph will tell you he does not know what you're talking about and again try to make you feel like you are dumb.
It's also worth mentioning I made attempts to "clear the air" but it was apparent Joseph had some sort of vendetta and I can only assume it is because I am a women as he did not treat my son the same way.
I have NEVER given any business a (1) star but I've never experienced anything like this. I will also say their facilities are unkept, dirty and rundown. Additionally, their processes are very disorganized. If you can swing it, pay the extra money and go somewhere else. It was a TERRIBLE experience for both me and my son and totally killed the vibe for what should have been a very exciting life milestone.
Dileo 124
24 Jan 2018
Was 5 minutes late to a test and they wouldn't even let me schedule another time. They just took my money. $50 dollars for a guy to sit there for 5 minutes then go home. Pretty much thievery just taki...
Was 5 minutes late to a test and they wouldn't even let me schedule another time. They just took my money. $50 dollars for a guy to sit there for 5 minutes then go home. Pretty much thievery just taking people's money like that.
Destiny Hartle
6 Nov 2017
I took my road test Saturday November 4 in Mio. I was beyond nervous and my anxiety was so bad, but Danita was so understanding. She gave me a pep talk explaining she had faith in me and it was so hel...
I took my road test Saturday November 4 in Mio. I was beyond nervous and my anxiety was so bad, but Danita was so understanding. She gave me a pep talk explaining she had faith in me and it was so helpful. She understands between a poor driver to someone very nervous and scared about the test. She gave wonderful advice in the end. I highly recommend making appointment with her in Mio! Thank you again Danita for all the help and understanding!
Austin Littley
26 Oct 2017
The instructor tried to explain a motorcycle maneuver, but the task was unclear due to the large number of overlapping lines in the lot. I asked for clarification hoping he would actually walk along t...
The instructor tried to explain a motorcycle maneuver, but the task was unclear due to the large number of overlapping lines in the lot. I asked for clarification hoping he would actually walk along the path I should take or somehow make things clearer, but he just acted annoyed and repeated the exact same thing again.
I performed the maneuver I thought was correct, and he claimed I had not followed directions and had gone the wrong way - automatic failure. Even after a third time of his explanation I had no idea what he really wanted!
Horrible experience, very rude unhelpful instructor named Tony Hemker.
Megan Mentalewicz
6 Oct 2017
This place I highly recommend, if you are a person who gets anxious easily this is the place. I had the instructor joe such a nice guy and he was very discriptive on what he wanted you to do, he also ...
This place I highly recommend, if you are a person who gets anxious easily this is the place. I had the instructor joe such a nice guy and he was very discriptive on what he wanted you to do, he also talked to me after the road test about things I needed to work on or make better which really helped me. I would recommend this place to anybody.... now I'm a licensed driver!! Thank you!!
Alejandra Contreras
17 Jul 2017
I had a pretty good experience here. The office is nice, people are nice, and I passed. Good location because there's not a lot of people and/or traffic here - I went in the morning (I feel like traff...
I had a pretty good experience here. The office is nice, people are nice, and I passed. Good location because there's not a lot of people and/or traffic here - I went in the morning (I feel like traffic gets pretty bad after 1 pm) and there were very few cars on the road. Glad I took it here.
whitsetts14
14 Jun 2017
trash, they steal your money, after leaving out vital details,wasting our time, so they could take my money 0/10 rude, not understanding, pricks
Kaeryn Brooks
13 Jun 2017
Horrible people. We were told over the phone to arrive at 4:30 and emailed that it was at 4:15. Of course we didn't see the difference until we were on our way. Tried to call that we would be 10 mi...
Horrible people. We were told over the phone to arrive at 4:30 and emailed that it was at 4:15. Of course we didn't see the difference until we were on our way. Tried to call that we would be 10 minutes late and they said they would not do it if we were more than 9 minutes late. When we arrived, our tester rudely addressed us, told us we were 10 minutes late and he would not do the test, even though our phones showed we were 9 minutes late. This tester was a jerk in the way he addressed my already nervous young daughter.
Amber Guy
6 Apr 2017
Joe is the best! I failed parking the day before my permit expired however he told me to practice gave me pointers and the next day he scheduled me after hours and stayed and allowed me another chance...
Joe is the best! I failed parking the day before my permit expired however he told me to practice gave me pointers and the next day he scheduled me after hours and stayed and allowed me another chance (had to pay twice) before my permit expired! And he made me feel so comfortable on the road. He didnt make me nervous at all and was very welcoming! Would recommend!
John Zimelis
25 Jan 2017
Joe Frontier - Plainfield location
-
Very fair and understanding, but still grades by the book, as he should.
He was very patient and gave clear instructions.
Despite other more negative reviews, thi...
Joe Frontier - Plainfield location
-
Very fair and understanding, but still grades by the book, as he should.
He was very patient and gave clear instructions.
Despite other more negative reviews, this is a fair and just driving test location. Joe did absolutely not try to fail me.
I had no issues with my time arrangements when I called to find an appointment - which I highly recommend doing OVER signing up online.
Tim H.
6 Sep 2016
this place is a scam. they are out for your money and quite rude. you have been warned they got my 49 dollars, crooks pure and simple.place needs to be shut down.
Garrosh W.
27 Jun 2016
Although I made some dumb mistakes, and the tester highlighted the areas I need to work on, I would expect that much from any other testing company WITHOUT the rude tone and gruff remarks. I personall...
Although I made some dumb mistakes, and the tester highlighted the areas I need to work on, I would expect that much from any other testing company WITHOUT the rude tone and gruff remarks. I personally highly recommend finding a different testing company, but I'm sure Precision's overall rating of 2/5 stars speaks for itself. P.S.: My tester informed me that traveling a mere 5 miles per hour over the speed limit was an AUTOMATIC fail, something which practically every adult driver does and I'm sure would not be considered even a small penalty elsewhere.
Eric B.
23 Jun 2016
We had the same experience as another poster here. We were quoted a time to be there and when we showed up exactly on time they insisted that our appointment was another time and said we'd need to re...
We had the same experience as another poster here. We were quoted a time to be there and when we showed up exactly on time they insisted that our appointment was another time and said we'd need to reschedule and pay again. Not happening. This place is a scam! Avoid at all costs!
Anon U.
3 Aug 2015
I took my test twice and failed both times. The first time it was my fault, but the second time the tester was rude and already had it in her mind that I was going to fail. Would NOT recommend.
Ashlen M.
14 Jun 2015
Don't go here! The elderly women got in my car. Starting pushing bottoms. Complaining she was hot, and order me to put on The air. The elderly women hit and yelled at me. After asking a question why s...
Don't go here! The elderly women got in my car. Starting pushing bottoms. Complaining she was hot, and order me to put on The air. The elderly women hit and yelled at me. After asking a question why she made her decision she yelled again. Putting hand in my face. When asked to speak with a manager. She ran in the building and in front of other people yelled again. I came in after her and asked to speak to the manager alone. She came in yelled called me a "Liar" and the manager stood there and laughed. While the elderly women went on her rant. If your black I wouldn't go here. Cause they are prejudices. They are violent, rude, treat you like your nothing.
Sharon N.
3 Jun 2015
Best place ever. The instructor was very pleasant and put my child at ease. I would recommend this place to everyone.
tim.marvel.9
29 Aug 2013
Awful experience. Would never go back or recommend to anyone.
threedl
6 Aug 2013
Precision really needs to work on their customer service. My son set up his road test for a Saturday morning and prepaid online. When we arrived the staff present insisted we didn't have an appointm...
Precision really needs to work on their customer service. My son set up his road test for a Saturday morning and prepaid online. When we arrived the staff present insisted we didn't have an appointment at their location. After some back and forth, my son pulled up the email confirmation confirming his test date and time. Even after the appt was confirmed the instructor still acted as if we were messing up her schedule somehow. I was taken aback at how unprofessional this staff acted - RUDE.
jennymi
24 Jul 2013
I signed up for a driving test in Mecosta County with Al Thorington. I registered through www.michiganroadtesting.com. Aside from the fact that my appointment was initially cancelled because I didn't ...
I signed up for a driving test in Mecosta County with Al Thorington. I registered through www.michiganroadtesting.com. Aside from the fact that my appointment was initially cancelled because I didn't prepay with a credit/debit card, the test went well. (The website mentioned that I could pay through five forms of payment, but failed to mention that it had to be prepaid). That was cleared up the morning of the test. It went extremely well. The instructor was friendly and nice and the test was relatively stress-free. As long as you don't speed or violate traffic laws, you can pass the road portion. I would definitely recommend this business/instructor to a friend.
alnev97
31 May 2013
Called to try setting up a road test and the woman who answered the phone was very short, rude, and not very helpful. Said the next week was booked with road tests at all locations around me right aw...
Called to try setting up a road test and the woman who answered the phone was very short, rude, and not very helpful. Said the next week was booked with road tests at all locations around me right away without even checking.
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