Sears Authorized Driving School
Lansing, Michigan
Reviews
Felicia Alvarez
13 May 2026
REPORT
I had an extremely bad experience with official driving school. My first appointment was scheduled for 7:00 AM, and the customer service representative was very rude and strict about making sure I arr...
I had an extremely bad experience with official driving school. My first appointment was scheduled for 7:00 AM, and the customer service representative was very rude and strict about making sure I arrived on time. We arrived at 6:30 AM. I made sure to be there early with both my teenager and my baby, only for nobody to show up. We sat there waiting until 8:30 AM before anyone finally called back and said the appointment needed to be rescheduled do the Instructor not feeling well, which could’ve been communicated well before hand.
When I came back for the second appointment, again bringing my son and baby, I was turned away because apparently babies were not allowed — something that was never explained to me beforehand. After wasting my time twice and making me rearrange my entire morning with children, and my job, they still kept my $65 fee even though I showed up as instructed both times.
To make matters worse, Priscilla was extremely rude during the interaction and spoke very loudly and aggressively to my son while giving instructions. She seemed angry the entire time and created an uncomfortable environment for us.
Overall, the communication, professionalism, and customer service were terrible. I would not recommend this company based on my experience.
Kim Morris
25 Mar 2026
REPORT
My son has enjoyed driving sessions with Brandon Steiner at drivers training. He’s patient, calm, and explains everything in a way that’s easy to understand. He makes the drives feel comfortable and h...
My son has enjoyed driving sessions with Brandon Steiner at drivers training. He’s patient, calm, and explains everything in a way that’s easy to understand. He makes the drives feel comfortable and helps build confidence behind the wheel. Highly recommend!
Bill Schaub
22 Mar 2026
REPORT
We were very pleased with Official driving school of Lansing. The location is really easy to get to. It's a busy area of the city so by the time a person is done with class they can handle any type of...
We were very pleased with Official driving school of Lansing. The location is really easy to get to. It's a busy area of the city so by the time a person is done with class they can handle any type of driving.
Mrs Reemsnyder and Mr. Steiner were both excellent. Each has their own teaching style and worked well with my son. They were both punctual and very informative. They always followed up with me after a drive.
All in all, a good experience.
christina herrera-solis
7 Mar 2026
REPORT
My daughter had an excellent experience with official driving school! Brandon Steiner was an excellent instructor and was very thorough explaining what needed to be worked and wha was done successfull...
My daughter had an excellent experience with official driving school! Brandon Steiner was an excellent instructor and was very thorough explaining what needed to be worked and wha was done successfully! Kept my very nervous daughter at ease during lessons. Thank you!
Chaise Telfer
24 Feb 2026
REPORT
I’ve really enjoyed my driving sessions with Brandon Steiner at drivers training. He’s patient, calm, and explains everything in a way that’s easy to understand. He makes the drives feel comfortable a...
I’ve really enjoyed my driving sessions with Brandon Steiner at drivers training. He’s patient, calm, and explains everything in a way that’s easy to understand. He makes the drives feel comfortable and helps build confidence behind the wheel. I’ve improved a lot thanks to his clear instructions and positive attitude. Highly recommend!
Sebastian Richardson
11 Oct 2017
REPORT
Instructors were great for part 1 and 2
Chris Thomas
11 Nov 2016
REPORT
christian shack
23 Sep 2016
REPORT
The in classroom teacher was very kind and interactive. I could tell he was a very organized teacher for his students & getting all their driving hours in. As for my drivers instructor, he was very de...
The in classroom teacher was very kind and interactive. I could tell he was a very organized teacher for his students & getting all their driving hours in. As for my drivers instructor, he was very demanding & was not mindful at all. He had problems making sure I was comfortable with the things before he did it. I loved the school, just wish I had a better instructor. One that is more understanding and organized.
Libby Hoffman
18 Mar 2014
REPORT
I took Driver's Ed in the winter so I had a very small class. We really bonded because classes were at night so a lot more chill and the teacher Frank Washington was hilarious and really brought us cl...
I took Driver's Ed in the winter so I had a very small class. We really bonded because classes were at night so a lot more chill and the teacher Frank Washington was hilarious and really brought us close. Frank made the classes so fun and while I heard my other friends complaining about how boring their classes were, I was always excited to go. He was a great instructor, very patient with a hyper driver like me and made parallel parking systematic and easy. Passed my exam on the first try. I actually miss Driver's Ed sometimes.
Book an Appointment
Online booking unavailable
Please call
(517) 484-6386
3131 East Michigan Avenue
Lansing Michigan 48912
Business Hours
Monday
Mon
09:00AM-19:30PM
Tuesday
Tue
09:00AM-19:30PM
Wednesday
Wed
09:00AM-19:30PM
Thursday
Thu
09:00AM-19:30PM
Friday
Fri
09:00AM-18:00PM
Saturday
Sat
09:00AM-13:00PM
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CLAIM IT HEREIncorrect information? Let us know
Sears Authorized Driving School
Lansing, Michigan
3131 East Michigan Avenue
Lansing Michigan 48912
Business Hours
Monday
09:00AM-19:30PM
Tuesday
09:00AM-19:30PM
Wednesday
09:00AM-19:30PM
Thursday
09:00AM-19:30PM
Friday
09:00AM-18:00PM
Saturday
09:00AM-13:00PM
Reviews
Felicia Alvarez
13 May 2026
I had an extremely bad experience with official driving school. My first appointment was scheduled for 7:00 AM, and the customer service representative was very rude and strict about making sure I arr...
I had an extremely bad experience with official driving school. My first appointment was scheduled for 7:00 AM, and the customer service representative was very rude and strict about making sure I arrived on time. We arrived at 6:30 AM. I made sure to be there early with both my teenager and my baby, only for nobody to show up. We sat there waiting until 8:30 AM before anyone finally called back and said the appointment needed to be rescheduled do the Instructor not feeling well, which could’ve been communicated well before hand.
When I came back for the second appointment, again bringing my son and baby, I was turned away because apparently babies were not allowed — something that was never explained to me beforehand. After wasting my time twice and making me rearrange my entire morning with children, and my job, they still kept my $65 fee even though I showed up as instructed both times.
To make matters worse, Priscilla was extremely rude during the interaction and spoke very loudly and aggressively to my son while giving instructions. She seemed angry the entire time and created an uncomfortable environment for us.
Overall, the communication, professionalism, and customer service were terrible. I would not recommend this company based on my experience.
Kim Morris
25 Mar 2026
My son has enjoyed driving sessions with Brandon Steiner at drivers training. He’s patient, calm, and explains everything in a way that’s easy to understand. He makes the drives feel comfortable and h...
My son has enjoyed driving sessions with Brandon Steiner at drivers training. He’s patient, calm, and explains everything in a way that’s easy to understand. He makes the drives feel comfortable and helps build confidence behind the wheel. Highly recommend!
Bill Schaub
22 Mar 2026
We were very pleased with Official driving school of Lansing. The location is really easy to get to. It's a busy area of the city so by the time a person is done with class they can handle any type of...
We were very pleased with Official driving school of Lansing. The location is really easy to get to. It's a busy area of the city so by the time a person is done with class they can handle any type of driving.
Mrs Reemsnyder and Mr. Steiner were both excellent. Each has their own teaching style and worked well with my son. They were both punctual and very informative. They always followed up with me after a drive.
All in all, a good experience.
christina herrera-solis
7 Mar 2026
My daughter had an excellent experience with official driving school! Brandon Steiner was an excellent instructor and was very thorough explaining what needed to be worked and wha was done successfull...
My daughter had an excellent experience with official driving school! Brandon Steiner was an excellent instructor and was very thorough explaining what needed to be worked and wha was done successfully! Kept my very nervous daughter at ease during lessons. Thank you!
Chaise Telfer
24 Feb 2026
I’ve really enjoyed my driving sessions with Brandon Steiner at drivers training. He’s patient, calm, and explains everything in a way that’s easy to understand. He makes the drives feel comfortable a...
I’ve really enjoyed my driving sessions with Brandon Steiner at drivers training. He’s patient, calm, and explains everything in a way that’s easy to understand. He makes the drives feel comfortable and helps build confidence behind the wheel. I’ve improved a lot thanks to his clear instructions and positive attitude. Highly recommend!
Sebastian Richardson
11 Oct 2017
Instructors were great for part 1 and 2
Chris Thomas
11 Nov 2016
christian shack
23 Sep 2016
The in classroom teacher was very kind and interactive. I could tell he was a very organized teacher for his students & getting all their driving hours in. As for my drivers instructor, he was very de...
The in classroom teacher was very kind and interactive. I could tell he was a very organized teacher for his students & getting all their driving hours in. As for my drivers instructor, he was very demanding & was not mindful at all. He had problems making sure I was comfortable with the things before he did it. I loved the school, just wish I had a better instructor. One that is more understanding and organized.
Libby Hoffman
18 Mar 2014
I took Driver's Ed in the winter so I had a very small class. We really bonded because classes were at night so a lot more chill and the teacher Frank Washington was hilarious and really brought us cl...
I took Driver's Ed in the winter so I had a very small class. We really bonded because classes were at night so a lot more chill and the teacher Frank Washington was hilarious and really brought us close. Frank made the classes so fun and while I heard my other friends complaining about how boring their classes were, I was always excited to go. He was a great instructor, very patient with a hyper driver like me and made parallel parking systematic and easy. Passed my exam on the first try. I actually miss Driver's Ed sometimes.
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