Courtesy Driving School
Shelby charter Township, Michigan
General Info
Courtesy Driving School has been a family-owned and operated business since 1970. We strive to be a leader in educating our future drivers. Courtesy Driving School has been successfully teaching students for over 40 years. It has always been our mission to provide strong and thorough driver's education instruction with our professionally developed curriculum. We are dedicated to teaching all of our students the rules of the road, while giving them personal and proper road skill training.
Reviews
Diana James
11 Jun 2026
REPORT
(Romeo location) First off I will say my son attended Segment 2 and enjoyed the instructor. That’s why we stuck with Courtesy for the road test. Didn’t have reason to go elsewhere. And then today h...
(Romeo location) First off I will say my son attended Segment 2 and enjoyed the instructor. That’s why we stuck with Courtesy for the road test. Didn’t have reason to go elsewhere. And then today happened. He had a road test with Anita. From the very start she had an attitude. He would ask questions to clarify and she would give him a look with an attitude response. He did end up failing because I said his name during the driving portion. Completely my fault. It just came out 🤦♀️ I understand that. That wasn’t the problem. It was her waving her hand in the air and literally yelling “AUTOMATIC FAIL” while he was still driving that rubbed me the wrong way. Was that necessary? Simply saying it would have been sufficient. Fail him, ok, he/I will learn from it and he’ll try again. These kids taking a road test for the very first time are already nervous going in. She ended it with (again with an attitude) “You can reschedule after 24 hrs.” No thank you, we won’t be back. I wouldn’t recommend this place to my worst enemy because of her. ONLY reason I gave a 2 star is because segment 2 was great. Otherwise definitely would have been a 1.
Anthony Amalio
9 Jun 2026
REPORT
Absolute Disaster – Inflexible, Hidden, and Money-Hungry
I should have known by the name "Courtesy" Driving School that this experience would be anything but courteous. The irony is staggering.
After ...
Absolute Disaster – Inflexible, Hidden, and Money-Hungry
I should have known by the name "Courtesy" Driving School that this experience would be anything but courteous. The irony is staggering.
After waiting over a month for an appointment for my son's road test, the entire experience on June 6th was a complete disaster.
First, the location details are a joke. The test was at Avon North Hill Lanes on Tienken. Anyone with common sense would look in the massive front parking lot. Instead, the instructor was hiding in a small, obscure area tucked behind the building. Because of traffic, we arrived a few minutes late. Instead of showing any professional understanding that traffic happens, the instructor sat in her car until we approached and was instantly agitated. She kept repeating that we were running late, which made my son incredibly nervous right before his test. Zero smiles, zero reassurance, and zero customer service.
To make matters worse, we accidentally left his Segment 2 certificate on the kitchen counter. While I acknowledge the contract lists what to bring, their total lack of flexibility or modern technology is absurd. In 2026, why is this information not digitally accessible to the instructor? We live only 3 miles away. I begged the instructor to let him take the road portion while I zipped home to grab it. Shot down instantly. We tried to get a family member to text a photo, but no one was home.
Instead of trying to help a nervous teenager or showing an ounce of "courtesy," they pocketed my $90, refused a refund, and sent us away. They are completely inflexible, hidden away, and running a total cash grab. Save your money and go to a driving school that actually understands customer service.
Jessica Steffel
3 Jun 2026
REPORT
I would give 0 stars if possible. I am a business owner, so I care about reviews and am the last one to disparage any other business, so I don't say this lightly. I am making SURE that no one I know p...
I would give 0 stars if possible. I am a business owner, so I care about reviews and am the last one to disparage any other business, so I don't say this lightly. I am making SURE that no one I know personally uses this school. The online teacher was unorganized, demeaning to students, and wasted a LOT of time. They spent over an hour and a half over two different class periods just scheduling their first drive, which should have been a 5 minute task. She did not teach; she PLAYED VIDEOS OF HERSELF READING ANSWERS to 75 question worksheets. Like "Number 32 is C, here's why. Number 33 is B, here's why." No organization, no thought, no student participation, no engagement. And then she had to go take care of her dog so here's a random 2 minute video that has nothing to do with the current topic. When the kids would tell her she already played that video, she wouldn't believe them. I called to complain after the 2nd class and was told my concerns would be escalated, but no one ever reached out to me.
Trish Smith RDH
18 Apr 2026
REPORT
Geri was our driving instructor at the Romeo location and she was wonderful! She spoke clearly and was precise with her directions and guidance. My daughter was calm and thank goodness she passed! Wha...
Geri was our driving instructor at the Romeo location and she was wonderful! She spoke clearly and was precise with her directions and guidance. My daughter was calm and thank goodness she passed! What a pleasant experience for such a stressful time as a parent! Highly recommend!
8
17 Mar 2026
REPORT
I went into Ms. Becky’s driver’s ed class already being an elite driver — honestly just one call away from Formula 1. My skills were already basically perfect, but Ms. Becky still managed to somehow i...
I went into Ms. Becky’s driver’s ed class already being an elite driver — honestly just one call away from Formula 1. My skills were already basically perfect, but Ms. Becky still managed to somehow improve them, which I didn’t even think was scientifically possible. She teaches like a mix between a professional driving coach, a motivational speaker, and someone with the patience of a medieval monk who has been meditating for 40 years.
Even though I clearly already had natural racing talent, she still helped me refine the tiny details — like apparently you shouldn’t take corners like you’re qualifying at Monaco and that “rolling stops” are not technically the same as stopping. Ms. Becky somehow survives teaching classes full of students who occasionally forget basic things like which pedal makes the car stop, yet she stays calm the entire time like nothing happened.
Overall, Ms. Becky is a legendary instructor, a hero of the roads, and possibly the only person capable of turning a group of teenagers into mostly safe drivers. If you take her class, you’ll leave a better driver, with more confidence, and with a deep respect for her incredible bravery. Five stars.
Angela Spiga
2 May 2018
REPORT
Office staff is unprofessional and rude! The woman I spoke to yelled her lunch order to a coworker while I was on the phone! Only reason I'm giving 2stars is the road test woman was AWESOME!
Shannon Hay
18 Apr 2018
REPORT
All three of my daughters took segments 1 and 2 through Courtesy and had positive experiences. Mr. Howell was particularly exceptional!
Beth Lackey
8 Apr 2018
REPORT
We selected Courtesy because it was held at our child's school in Goodrich immediately after school. Never again will we use them. They charge if you cancel your drive, which we understand, but cance...
We selected Courtesy because it was held at our child's school in Goodrich immediately after school. Never again will we use them. They charge if you cancel your drive, which we understand, but canceled our first 2 drives the day they were to happen. If not for the kindness of their substitute teacher helping schedule drives to catch up (the first teacher was out for a week), we never would have finished on time. The cherry on top was them misspelling my daughter's last name on her segment 1 certificate (we had to show a copy of her birth certificate at the beginning so they could have paid attention to how it was spelled). Instead they blamed her handwriting for the error rather than call us if they had any doubts. They had the audacity to say they usually charge a fee for a new certificate but would waive 'this time". The only way we could get my daughter's learners permit the day she graduated was to drive an hour to their location after she completed the class to pick it up. Our first 3 kids didn't use Courtesy and our last 2 won't either.
amy fair
7 Apr 2018
REPORT
I would give them a 0 if it was a choice. The owner, Brandon, must not care that these ratings are real, from real parents and students. My son was a student and drove with Kathy. She has terrible re...
I would give them a 0 if it was a choice. The owner, Brandon, must not care that these ratings are real, from real parents and students. My son was a student and drove with Kathy. She has terrible reviews for a reason. I wish I never gave them a dime $380 too late. She was so rude, never greeting us. Waved us with her FINGER from her car so she didn't have to get out in the cold. She gave us 0 idea as to what rules are while driving or even a nice chat as to good luck toward my son. I, as the mother spoke and she rudely cut me off. I made a comment about it being rush hour. She was a miserable person who should not be working with people. At the end she said I may speak about anything, weather, sports, just not talk about his driving(should have said this in the beginning?!)The manager said she has only not passed 4 students out of 44,000. No I didn't hear that wrong. Who are they passing then. Big tippers? My son drove rush hour, smooth, perfect speed in horrible traffic ect. They apparently all lie at Courtesy and the owner Brandon just wants our money. She didn't pass him and was rushing to go home to say as of why. The manager I spoke with said he did things that Kathy blatantly lied about. As a parent I want my son to be safe. If he wasn't ready I would understand. This was a money trap. The ratings are real. They are the worst school for real reasons.
Mike Kaye
20 Dec 2017
REPORT
Courtesy did a great job teaching my child. The communication from the start was clear and thorough. The classes taught my child everything that was required by the State. No issues with the driving t...
Courtesy did a great job teaching my child. The communication from the start was clear and thorough. The classes taught my child everything that was required by the State. No issues with the driving time. They have some pretty high standards for the final road test to get your license, as it should be. I want my child to be a safe driver.
Andrew J
1 Jun 2017
REPORT
They charge us an arm and a leg to just sit here and work on worksheets that WE CANT EVEN WRITE ON when we paid so much. I learned absolutely nothing from here, I learned it all from my parents I will...
They charge us an arm and a leg to just sit here and work on worksheets that WE CANT EVEN WRITE ON when we paid so much. I learned absolutely nothing from here, I learned it all from my parents I will be taking segment 2 and doing my tests at premiere driving school it is much better.
Steve Wilson
15 May 2017
REPORT
Terrible instructors, overpriced and useless instructors. I learnt no more than I had before and spent nearly a thousand dollars just to get my license. What a huge scam, its a shame that students mus...
Terrible instructors, overpriced and useless instructors. I learnt no more than I had before and spent nearly a thousand dollars just to get my license. What a huge scam, its a shame that students must go through this grieving process. I also had been cancelled on 3 time for my drives during the fist segment because the instructor, "didn't feel like it." I highly recommend going through a more organised and sophisticated company with actual morals rather then just making money.
Lisa Smith
31 Jan 2017
REPORT
Saw some negative reviews so was kind of nervous. However, everyone we dealt with was nice. I met 2 of the driving instructors and they were great. My daughter had no issues with the place, everythin...
Saw some negative reviews so was kind of nervous. However, everyone we dealt with was nice. I met 2 of the driving instructors and they were great. My daughter had no issues with the place, everything went just fine.
Ron Schimon
4 Jan 2017
REPORT
My son took his road test today with PEP BOYS Sterling Heights location Courtesy Driving School and what a terrible experience! The instructor, Kathy, was unprofessional, impolite, and impersonal/ZER...
My son took his road test today with PEP BOYS Sterling Heights location Courtesy Driving School and what a terrible experience! The instructor, Kathy, was unprofessional, impolite, and impersonal/ZERO personality. The moment my son and I met her I sensed something was not right. It would have been nice to have been greeted with something such as "Hello, how are you today?" Instead, she honked her horn at us and then when we approached her vehicle she rattled off the required documents and finished by saying "fifty-five" (55); meaning, just hand over $55 Cash. Prior to the road test she did NOTHING to ease my son's tension/nervousness with any small conversation or pleasantness. I even attempted to stir up a light conversation but to no avail. As the road test began, my son was still very tense and uncomfortable with Kathy's staunch, uptight disposition. This type of behavior does not lend itself well to attaining good results from a beginning driver. I earnestly hope Courtesy Driving School talks with Kathy regarding her attitude and behavior. A road test instructor shouldn't make someone feel soooooo tense while driving! What a horrendous experience. At this time, I would highly recommend not taking your Road Test with Kathy as your instructor.
Susan Walker
6 Dec 2016
REPORT
I called Courtesy Driving School and booked a driving test in Lake Orion. The examiner, Susan Irene, immediately made me feel at ease, was friendly, personable and explained very clearly what to expec...
I called Courtesy Driving School and booked a driving test in Lake Orion. The examiner, Susan Irene, immediately made me feel at ease, was friendly, personable and explained very clearly what to expect on my road test. It was nothing but a pleasant experience for me, considering I was nervous about my test. Others have had bad experiences with this school but it seems a lot has to do with the personality of the person you are dealing with.
Book an Appointment
Online booking unavailable
Please call
(248) 344-2114
54901 Mound Road
Shelby charter Township Michigan 48316
Business Hours
Monday
Mon
09:00AM-18:00PM
Tuesday
Tue
09:00AM-18:00PM
Wednesday
Wed
09:00AM-18:00PM
Thursday
Thu
09:00AM-18:00PM
Friday
Fri
09:00AM-18:00PM
Saturday
Sat
09:00AM-15:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Courtesy Driving School
Shelby charter Township, Michigan
54901 Mound Road
Shelby charter Township Michigan 48316
General Info
Courtesy Driving School has been a family-owned and operated business since 1970. We strive to be a leader in educating our future drivers. Courtesy Driving School has been successfully teaching students for over 40 years. It has always been our mission to provide strong and thorough driver's education instruction with our professionally developed curriculum. We are dedicated to teaching all of our students the rules of the road, while giving them personal and proper road skill training.
Business Hours
Monday
09:00AM-18:00PM
Tuesday
09:00AM-18:00PM
Wednesday
09:00AM-18:00PM
Thursday
09:00AM-18:00PM
Friday
09:00AM-18:00PM
Saturday
09:00AM-15:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Diana James
11 Jun 2026
(Romeo location) First off I will say my son attended Segment 2 and enjoyed the instructor. That’s why we stuck with Courtesy for the road test. Didn’t have reason to go elsewhere. And then today h...
(Romeo location) First off I will say my son attended Segment 2 and enjoyed the instructor. That’s why we stuck with Courtesy for the road test. Didn’t have reason to go elsewhere. And then today happened. He had a road test with Anita. From the very start she had an attitude. He would ask questions to clarify and she would give him a look with an attitude response. He did end up failing because I said his name during the driving portion. Completely my fault. It just came out 🤦♀️ I understand that. That wasn’t the problem. It was her waving her hand in the air and literally yelling “AUTOMATIC FAIL” while he was still driving that rubbed me the wrong way. Was that necessary? Simply saying it would have been sufficient. Fail him, ok, he/I will learn from it and he’ll try again. These kids taking a road test for the very first time are already nervous going in. She ended it with (again with an attitude) “You can reschedule after 24 hrs.” No thank you, we won’t be back. I wouldn’t recommend this place to my worst enemy because of her. ONLY reason I gave a 2 star is because segment 2 was great. Otherwise definitely would have been a 1.
Anthony Amalio
9 Jun 2026
Absolute Disaster – Inflexible, Hidden, and Money-Hungry
I should have known by the name "Courtesy" Driving School that this experience would be anything but courteous. The irony is staggering.
After ...
Absolute Disaster – Inflexible, Hidden, and Money-Hungry
I should have known by the name "Courtesy" Driving School that this experience would be anything but courteous. The irony is staggering.
After waiting over a month for an appointment for my son's road test, the entire experience on June 6th was a complete disaster.
First, the location details are a joke. The test was at Avon North Hill Lanes on Tienken. Anyone with common sense would look in the massive front parking lot. Instead, the instructor was hiding in a small, obscure area tucked behind the building. Because of traffic, we arrived a few minutes late. Instead of showing any professional understanding that traffic happens, the instructor sat in her car until we approached and was instantly agitated. She kept repeating that we were running late, which made my son incredibly nervous right before his test. Zero smiles, zero reassurance, and zero customer service.
To make matters worse, we accidentally left his Segment 2 certificate on the kitchen counter. While I acknowledge the contract lists what to bring, their total lack of flexibility or modern technology is absurd. In 2026, why is this information not digitally accessible to the instructor? We live only 3 miles away. I begged the instructor to let him take the road portion while I zipped home to grab it. Shot down instantly. We tried to get a family member to text a photo, but no one was home.
Instead of trying to help a nervous teenager or showing an ounce of "courtesy," they pocketed my $90, refused a refund, and sent us away. They are completely inflexible, hidden away, and running a total cash grab. Save your money and go to a driving school that actually understands customer service.
Jessica Steffel
3 Jun 2026
I would give 0 stars if possible. I am a business owner, so I care about reviews and am the last one to disparage any other business, so I don't say this lightly. I am making SURE that no one I know p...
I would give 0 stars if possible. I am a business owner, so I care about reviews and am the last one to disparage any other business, so I don't say this lightly. I am making SURE that no one I know personally uses this school. The online teacher was unorganized, demeaning to students, and wasted a LOT of time. They spent over an hour and a half over two different class periods just scheduling their first drive, which should have been a 5 minute task. She did not teach; she PLAYED VIDEOS OF HERSELF READING ANSWERS to 75 question worksheets. Like "Number 32 is C, here's why. Number 33 is B, here's why." No organization, no thought, no student participation, no engagement. And then she had to go take care of her dog so here's a random 2 minute video that has nothing to do with the current topic. When the kids would tell her she already played that video, she wouldn't believe them. I called to complain after the 2nd class and was told my concerns would be escalated, but no one ever reached out to me.
Trish Smith RDH
18 Apr 2026
Geri was our driving instructor at the Romeo location and she was wonderful! She spoke clearly and was precise with her directions and guidance. My daughter was calm and thank goodness she passed! Wha...
Geri was our driving instructor at the Romeo location and she was wonderful! She spoke clearly and was precise with her directions and guidance. My daughter was calm and thank goodness she passed! What a pleasant experience for such a stressful time as a parent! Highly recommend!
8
17 Mar 2026
I went into Ms. Becky’s driver’s ed class already being an elite driver — honestly just one call away from Formula 1. My skills were already basically perfect, but Ms. Becky still managed to somehow i...
I went into Ms. Becky’s driver’s ed class already being an elite driver — honestly just one call away from Formula 1. My skills were already basically perfect, but Ms. Becky still managed to somehow improve them, which I didn’t even think was scientifically possible. She teaches like a mix between a professional driving coach, a motivational speaker, and someone with the patience of a medieval monk who has been meditating for 40 years.
Even though I clearly already had natural racing talent, she still helped me refine the tiny details — like apparently you shouldn’t take corners like you’re qualifying at Monaco and that “rolling stops” are not technically the same as stopping. Ms. Becky somehow survives teaching classes full of students who occasionally forget basic things like which pedal makes the car stop, yet she stays calm the entire time like nothing happened.
Overall, Ms. Becky is a legendary instructor, a hero of the roads, and possibly the only person capable of turning a group of teenagers into mostly safe drivers. If you take her class, you’ll leave a better driver, with more confidence, and with a deep respect for her incredible bravery. Five stars.
Angela Spiga
2 May 2018
Office staff is unprofessional and rude! The woman I spoke to yelled her lunch order to a coworker while I was on the phone! Only reason I'm giving 2stars is the road test woman was AWESOME!
Shannon Hay
18 Apr 2018
All three of my daughters took segments 1 and 2 through Courtesy and had positive experiences. Mr. Howell was particularly exceptional!
Beth Lackey
8 Apr 2018
We selected Courtesy because it was held at our child's school in Goodrich immediately after school. Never again will we use them. They charge if you cancel your drive, which we understand, but cance...
We selected Courtesy because it was held at our child's school in Goodrich immediately after school. Never again will we use them. They charge if you cancel your drive, which we understand, but canceled our first 2 drives the day they were to happen. If not for the kindness of their substitute teacher helping schedule drives to catch up (the first teacher was out for a week), we never would have finished on time. The cherry on top was them misspelling my daughter's last name on her segment 1 certificate (we had to show a copy of her birth certificate at the beginning so they could have paid attention to how it was spelled). Instead they blamed her handwriting for the error rather than call us if they had any doubts. They had the audacity to say they usually charge a fee for a new certificate but would waive 'this time". The only way we could get my daughter's learners permit the day she graduated was to drive an hour to their location after she completed the class to pick it up. Our first 3 kids didn't use Courtesy and our last 2 won't either.
amy fair
7 Apr 2018
I would give them a 0 if it was a choice. The owner, Brandon, must not care that these ratings are real, from real parents and students. My son was a student and drove with Kathy. She has terrible re...
I would give them a 0 if it was a choice. The owner, Brandon, must not care that these ratings are real, from real parents and students. My son was a student and drove with Kathy. She has terrible reviews for a reason. I wish I never gave them a dime $380 too late. She was so rude, never greeting us. Waved us with her FINGER from her car so she didn't have to get out in the cold. She gave us 0 idea as to what rules are while driving or even a nice chat as to good luck toward my son. I, as the mother spoke and she rudely cut me off. I made a comment about it being rush hour. She was a miserable person who should not be working with people. At the end she said I may speak about anything, weather, sports, just not talk about his driving(should have said this in the beginning?!)The manager said she has only not passed 4 students out of 44,000. No I didn't hear that wrong. Who are they passing then. Big tippers? My son drove rush hour, smooth, perfect speed in horrible traffic ect. They apparently all lie at Courtesy and the owner Brandon just wants our money. She didn't pass him and was rushing to go home to say as of why. The manager I spoke with said he did things that Kathy blatantly lied about. As a parent I want my son to be safe. If he wasn't ready I would understand. This was a money trap. The ratings are real. They are the worst school for real reasons.
Mike Kaye
20 Dec 2017
Courtesy did a great job teaching my child. The communication from the start was clear and thorough. The classes taught my child everything that was required by the State. No issues with the driving t...
Courtesy did a great job teaching my child. The communication from the start was clear and thorough. The classes taught my child everything that was required by the State. No issues with the driving time. They have some pretty high standards for the final road test to get your license, as it should be. I want my child to be a safe driver.
Andrew J
1 Jun 2017
They charge us an arm and a leg to just sit here and work on worksheets that WE CANT EVEN WRITE ON when we paid so much. I learned absolutely nothing from here, I learned it all from my parents I will...
They charge us an arm and a leg to just sit here and work on worksheets that WE CANT EVEN WRITE ON when we paid so much. I learned absolutely nothing from here, I learned it all from my parents I will be taking segment 2 and doing my tests at premiere driving school it is much better.
Steve Wilson
15 May 2017
Terrible instructors, overpriced and useless instructors. I learnt no more than I had before and spent nearly a thousand dollars just to get my license. What a huge scam, its a shame that students mus...
Terrible instructors, overpriced and useless instructors. I learnt no more than I had before and spent nearly a thousand dollars just to get my license. What a huge scam, its a shame that students must go through this grieving process. I also had been cancelled on 3 time for my drives during the fist segment because the instructor, "didn't feel like it." I highly recommend going through a more organised and sophisticated company with actual morals rather then just making money.
Lisa Smith
31 Jan 2017
Saw some negative reviews so was kind of nervous. However, everyone we dealt with was nice. I met 2 of the driving instructors and they were great. My daughter had no issues with the place, everythin...
Saw some negative reviews so was kind of nervous. However, everyone we dealt with was nice. I met 2 of the driving instructors and they were great. My daughter had no issues with the place, everything went just fine.
Ron Schimon
4 Jan 2017
My son took his road test today with PEP BOYS Sterling Heights location Courtesy Driving School and what a terrible experience! The instructor, Kathy, was unprofessional, impolite, and impersonal/ZER...
My son took his road test today with PEP BOYS Sterling Heights location Courtesy Driving School and what a terrible experience! The instructor, Kathy, was unprofessional, impolite, and impersonal/ZERO personality. The moment my son and I met her I sensed something was not right. It would have been nice to have been greeted with something such as "Hello, how are you today?" Instead, she honked her horn at us and then when we approached her vehicle she rattled off the required documents and finished by saying "fifty-five" (55); meaning, just hand over $55 Cash. Prior to the road test she did NOTHING to ease my son's tension/nervousness with any small conversation or pleasantness. I even attempted to stir up a light conversation but to no avail. As the road test began, my son was still very tense and uncomfortable with Kathy's staunch, uptight disposition. This type of behavior does not lend itself well to attaining good results from a beginning driver. I earnestly hope Courtesy Driving School talks with Kathy regarding her attitude and behavior. A road test instructor shouldn't make someone feel soooooo tense while driving! What a horrendous experience. At this time, I would highly recommend not taking your Road Test with Kathy as your instructor.
Susan Walker
6 Dec 2016
I called Courtesy Driving School and booked a driving test in Lake Orion. The examiner, Susan Irene, immediately made me feel at ease, was friendly, personable and explained very clearly what to expec...
I called Courtesy Driving School and booked a driving test in Lake Orion. The examiner, Susan Irene, immediately made me feel at ease, was friendly, personable and explained very clearly what to expect on my road test. It was nothing but a pleasant experience for me, considering I was nervous about my test. Others have had bad experiences with this school but it seems a lot has to do with the personality of the person you are dealing with.
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