Betsy Donovan was a great teacher. I just had her class recently and all of my friends passed their permit test on their first try she teaches you the trick questions and three hours may be hard but i... Read More
Betsy Donovan was a great teacher. I just had her class recently and all of my friends passed their permit test on their first try she teaches you the trick questions and three hours may be hard but it’s worth it if you pay attention and take the notes. I would 100% take that class again if I had to take the permit test again, looking forward to my driving hours-OT Read Less
Yinny Torres
15 Mar 2026
REPORT
This is the worst driving school in Rochester, you have to pay ahead for the entire 6 class program, but they never answered the phone, you have ro leave a msg, & wait until they want to call you.
We ... Read More
This is the worst driving school in Rochester, you have to pay ahead for the entire 6 class program, but they never answered the phone, you have ro leave a msg, & wait until they want to call you.
We have to find a different drive school, and lose the $$ with northgate Read Less
Dave Timm
7 Mar 2026
REPORT
Very rude in every sense. They treat the kids like they are all bad even if they are respectful. They charge way too much if the kid forgets something. I will not be sending my other 2 children here f... Read More
Very rude in every sense. They treat the kids like they are all bad even if they are respectful. They charge way too much if the kid forgets something. I will not be sending my other 2 children here for sure. Read Less
Kamila
12 Dec 2025
REPORT
Don’t be enticed by the cash discount payment. Pay with a check, here is a list of reasons why:
1. Non disclosed fees for missed appointments can be changed ANYTIME. Be prepared for a combative disres... Read More
Don’t be enticed by the cash discount payment. Pay with a check, here is a list of reasons why:
1. Non disclosed fees for missed appointments can be changed ANYTIME. Be prepared for a combative disrespectful owner if you detest
2. Betsy (owner) KNOWS you paid cash & will make it a point to tell you we don’t have to keep working with you.
3. Go elsewhere or provide a check which leaves you in control to stop the payment when this lady feels the need to be on a power trip. I also reported this conduct to the state. Read Less
Coy Hester
9 Jan 2022
REPORT
So far so good. My daughter is on her second runabout today, we'll see how SHE does. But to date the company has been very good and easy to work with. They have nice, safe cars to teach in. Driver ins... Read More
So far so good. My daughter is on her second runabout today, we'll see how SHE does. But to date the company has been very good and easy to work with. They have nice, safe cars to teach in. Driver instructor has always been on site, waiting when we pull up so I can say they are very punctual, if that matters to you.
I can't complain on this because it was actually the wife who has scheduled our daughters hours so far, but I find it a tad annoying that so far we've only done 1 hour appointments. I am not sure whether they provide the option to schedule a longer drive time so I can't dis them. I would just prefer they schedule a 2 hour block. Read Less
Bing Bing
30 Apr 2018
REPORT
While it is run down. It is not an awful place to get drivers Ed training. Most of the staff is very friendly and want you to do well. They do a decent job covering the material and a very good job du... Read More
While it is run down. It is not an awful place to get drivers Ed training. Most of the staff is very friendly and want you to do well. They do a decent job covering the material and a very good job during driver hours. I enjoyed most of my driving hours ans class time and would recommend it to anyone interested. *There is one guy, however, that really should not be teaching there. My worst experience was with him, and the only reason I am giving this a 4/5. Read Less
Mona Al Mutawa
23 Aug 2017
REPORT
There is a lack of communication between the 3 people that work in this small, worn-out school. Ask the same question to all 3, and you would get 3 very different answers. This has a huge and negative... Read More
There is a lack of communication between the 3 people that work in this small, worn-out school. Ask the same question to all 3, and you would get 3 very different answers. This has a huge and negative impact on both the student and the parent. They'll try to take as much money as they can for a very small amount of service. Pay extra and go to a trustworthy school, don't waste your time with Northgate. I would give the school a negative number of stars, if the option was possible. Read Less
RuthAnn Heusinkveld
7 Feb 2017
REPORT
Go anywhere else...these people do no return calls. The hours listed on their website are not accurate, apparently they work whenever they feel like. I have 5 more children who will need driver's ed... Read More
Go anywhere else...these people do no return calls. The hours listed on their website are not accurate, apparently they work whenever they feel like. I have 5 more children who will need driver's ed, but will NOT be using Northgate in the future. My daughter needs her last 1 hour and has her test scheduled, but we can't get anyone to answer the phone!!! Other driver's ed places have the ability to schedule hours online, yet this place doesn't even know what hour their client's are on...we have to tell them each time we've called. Read Less
Betsy Donovan was a great teacher. I just had her class recently and all of my friends passed their permit test on their first try she teaches you the trick questions and three hours may be hard but i... Read More
Betsy Donovan was a great teacher. I just had her class recently and all of my friends passed their permit test on their first try she teaches you the trick questions and three hours may be hard but it’s worth it if you pay attention and take the notes. I would 100% take that class again if I had to take the permit test again, looking forward to my driving hours-OT Read Less
Yinny Torres
15 Mar 2026
REPORT
☆☆☆☆☆
REPORT
This is the worst driving school in Rochester, you have to pay ahead for the entire 6 class program, but they never answered the phone, you have ro leave a msg, & wait until they want to call you.
We ... Read More
This is the worst driving school in Rochester, you have to pay ahead for the entire 6 class program, but they never answered the phone, you have ro leave a msg, & wait until they want to call you.
We have to find a different drive school, and lose the $$ with northgate Read Less
Dave Timm
7 Mar 2026
REPORT
☆☆☆☆☆
REPORT
Very rude in every sense. They treat the kids like they are all bad even if they are respectful. They charge way too much if the kid forgets something. I will not be sending my other 2 children here f... Read More
Very rude in every sense. They treat the kids like they are all bad even if they are respectful. They charge way too much if the kid forgets something. I will not be sending my other 2 children here for sure. Read Less
Kamila
12 Dec 2025
REPORT
☆☆☆☆☆
REPORT
Don’t be enticed by the cash discount payment. Pay with a check, here is a list of reasons why:
1. Non disclosed fees for missed appointments can be changed ANYTIME. Be prepared for a combative disres... Read More
Don’t be enticed by the cash discount payment. Pay with a check, here is a list of reasons why:
1. Non disclosed fees for missed appointments can be changed ANYTIME. Be prepared for a combative disrespectful owner if you detest
2. Betsy (owner) KNOWS you paid cash & will make it a point to tell you we don’t have to keep working with you.
3. Go elsewhere or provide a check which leaves you in control to stop the payment when this lady feels the need to be on a power trip. I also reported this conduct to the state. Read Less
Coy Hester
9 Jan 2022
REPORT
☆☆☆☆☆
REPORT
So far so good. My daughter is on her second runabout today, we'll see how SHE does. But to date the company has been very good and easy to work with. They have nice, safe cars to teach in. Driver ins... Read More
So far so good. My daughter is on her second runabout today, we'll see how SHE does. But to date the company has been very good and easy to work with. They have nice, safe cars to teach in. Driver instructor has always been on site, waiting when we pull up so I can say they are very punctual, if that matters to you.
I can't complain on this because it was actually the wife who has scheduled our daughters hours so far, but I find it a tad annoying that so far we've only done 1 hour appointments. I am not sure whether they provide the option to schedule a longer drive time so I can't dis them. I would just prefer they schedule a 2 hour block. Read Less
Bing Bing
30 Apr 2018
REPORT
☆☆☆☆☆
REPORT
While it is run down. It is not an awful place to get drivers Ed training. Most of the staff is very friendly and want you to do well. They do a decent job covering the material and a very good job du... Read More
While it is run down. It is not an awful place to get drivers Ed training. Most of the staff is very friendly and want you to do well. They do a decent job covering the material and a very good job during driver hours. I enjoyed most of my driving hours ans class time and would recommend it to anyone interested. *There is one guy, however, that really should not be teaching there. My worst experience was with him, and the only reason I am giving this a 4/5. Read Less
Mona Al Mutawa
23 Aug 2017
REPORT
☆☆☆☆☆
REPORT
There is a lack of communication between the 3 people that work in this small, worn-out school. Ask the same question to all 3, and you would get 3 very different answers. This has a huge and negative... Read More
There is a lack of communication between the 3 people that work in this small, worn-out school. Ask the same question to all 3, and you would get 3 very different answers. This has a huge and negative impact on both the student and the parent. They'll try to take as much money as they can for a very small amount of service. Pay extra and go to a trustworthy school, don't waste your time with Northgate. I would give the school a negative number of stars, if the option was possible. Read Less
RuthAnn Heusinkveld
7 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Go anywhere else...these people do no return calls. The hours listed on their website are not accurate, apparently they work whenever they feel like. I have 5 more children who will need driver's ed... Read More
Go anywhere else...these people do no return calls. The hours listed on their website are not accurate, apparently they work whenever they feel like. I have 5 more children who will need driver's ed, but will NOT be using Northgate in the future. My daughter needs her last 1 hour and has her test scheduled, but we can't get anyone to answer the phone!!! Other driver's ed places have the ability to schedule hours online, yet this place doesn't even know what hour their client's are on...we have to tell them each time we've called. Read Less