If I could give this zero stars, I would.
I called Robert on 7/1 about my son needing a driving lesson and to use the school's car for his road test. He agreed, gave me the price, and we scheduled th... Read More
If I could give this zero stars, I would.
I called Robert on 7/1 about my son needing a driving lesson and to use the school's car for his road test. He agreed, gave me the price, and we scheduled the first lesson. The plan was that if he felt my son needed more lessons, we would schedule additional time.
About a week and a half later, on the day of the appointment, he called and said he was running behind. Our lesson was scheduled for 1:00 p.m., but he said he wouldn't make it until 2:00 p.m. I completely understood that things can come up, so I gave him some grace.
Then, at 1:45 p.m., he called again and said, "Hey, I just put your address in my GPS, and it says 50 minutes." He then said, "That's a lot of time. With the price of gas and the drive, I don't know."
I asked him, "Are you canceling, or are you just going to be late?" He replied, "I'm canceling. I can't do it."
I told him that was extremely unprofessional and thanked him for his time.
About 10 minutes later, he called back and said he could do it that day because he was already out, but for any future appointments, I would have to come to him. I reminded him that he had my address from the very first day we spoke. I said, "I thought you would have at least checked the distance before scheduling the appointment."
His response was, "Yeah, I know. I've been telling myself every day since I took the appointment that I shouldn't have."
So he knowingly kept the appointment on his schedule and waited until the day of my son's lesson to cancel because of the drive time. That is completely unprofessional and unacceptable.
I would not recommend this business. Read Less