New York Safety Program
Brooklyn, New York
Reviews
Jill Martinez
7 Aug 2026
REPORT
**Revised reviewold review below**
I had no idea that NYS requires a formal certificate of completion which can only be obtained through the mail which was the reason for a not so great review. This ...
**Revised reviewold review below**
I had no idea that NYS requires a formal certificate of completion which can only be obtained through the mail which was the reason for a not so great review. This course is good, same as others, they all have timers. It did take me a while to complete. Got the certificate in the mail in a reasonable time. It was the cheapest course I found that is accepted by state and insurance.
I do not recommend this course. It took me 3 days to complete, longest time ever taken for this type of thing. I completed and I passed, no actual e-certificate of completion, just a page you can print which other courses I got the actual certificate at the end by email or something, this course mails it. The cost is good. So many times I got to the end of a long time and got distracted so it kicked me out. At the end there is a timer on the test you must take to pass (which I was surprised about because they advertise no quizzes and 100% pass) I finished the exam in a few minutes, but the timer had to go down over 14 minutes to hit continue even though I got 100%. So much anxiety to not have to wait over that again. It was definitely not the best.
lenny h
22 May 2025
REPORT
Not a scam and I got a certificate. That being said make sure you have a working cellphone that can receive texts. Best to do on Desktop PC. You do have to be ready to respond to 3 questions in 30 sec...
Not a scam and I got a certificate. That being said make sure you have a working cellphone that can receive texts. Best to do on Desktop PC. You do have to be ready to respond to 3 questions in 30 seconds. They ask for a digit on your phone number, a simple traffic content question, and then they send you a text with a code. Honestly if people can't handle this, maybe rethink driving.
I don't know about glitches, it worked well for me and got the certificate. You must play strictly by their rules though. Log off if you want to continue. Must complete in 30 days per DMV rules.
The only issue is there may be a few paragraphs of content and you may finish in one minute but have to wait 5 to move to the next. They should have more videos. The videos are probably over 2 decades old. The course is probably the absolute minimum to fulfill the requirement.
There is a final exam. Take notes if you feel you can't pass, it is not rocket science. What's the sense of taking the class if you know nothing afterwards?
Se Walsh
5 May 2025
REPORT
Also wishing I read reviews, More than a month has passed I have not received my physical certificate and Geico has not processed or received the digital one they claimed to have sent out. I'm startin...
Also wishing I read reviews, More than a month has passed I have not received my physical certificate and Geico has not processed or received the digital one they claimed to have sent out. I'm starting to think this was a scam and I should just call my Credit card company. My friends are suggesting I should have done Improv so I'd recommend that option for anyone who hasn't been conned by NYSP yet.
Kim West
31 Aug 2020
REPORT
DO NOT sign up for the course. It was recommended to me and my fiancé through Geico and it was a horrible experience. There are about 5 modules and a final exam. They say you can begin the course and ...
DO NOT sign up for the course. It was recommended to me and my fiancé through Geico and it was a horrible experience. There are about 5 modules and a final exam. They say you can begin the course and then restart it at any time but when I did that I had issues. The first day I took 3 modules of the course and that was about 3 hours long. While taking it, every 10 min or so it asks you a security question and you have to call a number and correctly answer the question in a certain amount of time if you answer it correctly it counts against you. If you answer the question wrong twice or you don’t answer quick enough you fail the program. I tried logging in and it asked me the security question but when I called the phone number there was no automated message so I couldn’t correctly put in a response/ the response never registered. Therefore it never registered and it told me that I failed the course even though it only gave me one chance to answer the question. When I called customer service the lady was very rude and unprofessional and told me I failed the course and there is nothing she can do so I had to re start it. I tried explaining that there was a glitch on their end and she told me that my cell phone must be broken and doesn’t work properly so it was my fault. She was unbelievable.
RAQUEL KELLY
11 Jun 2020
REPORT
I was 4 hours into the online course. The site promoted me to call in. As soon as prompted I called. The recording said I was not suppose to call. It then logged me out. I tried logging back in and th...
I was 4 hours into the online course. The site promoted me to call in. As soon as prompted I called. The recording said I was not suppose to call. It then logged me out. I tried logging back in and the site said I failed the course. I immediately called & spoke with Tina the supervisor who told me they attempted to verify my identity ( not true) two times and I failed to verify my identity so I would have to start from the beginning of the course. There was obviously a glitch on their website because I was not asked two times to verify my identity. Nevertheless there should be another option to verify identity especially in the short amount of time between the log out and when I called. They just wasted 4 hours of my time. Ridiculous
gavin dornemann
16 Jan 2018
REPORT
If I could give less than one star I would. The program is nice and straightforward but the security system is horrible and the customer service is even worse. Do not use this service ever!
tasha alexandra
29 Jan 2017
REPORT
Horrible staff, I worked for them for less than two months and they let me go without even a warning. Very rude, and discriminatory. Too many employees working there in and out. And very gossipy. Okay...
Horrible staff, I worked for them for less than two months and they let me go without even a warning. Very rude, and discriminatory. Too many employees working there in and out. And very gossipy. Okay if you want to just take the course but not to work for them. I recommend people don't try to apply to work here.
bill14729
3 Jan 2017
REPORT
Don't take this course, First they tell you there is no test yet you have to answer 15 out of 20 questions right to pass then they don't tell you but you have to keep your phone in your hand because ...
Don't take this course, First they tell you there is no test yet you have to answer 15 out of 20 questions right to pass then they don't tell you but you have to keep your phone in your hand because a window will pop up telling you to call a number with in 22 seconds to verify who you are after you already gave them your drivers ID and home address and your phone number. Then they list a contact number and when you call they take a survey ask you stupid question and then hang up on you.
Take the course at a local area school
Prince Hasan
12 Oct 2016
REPORT
Rich Montero
14 Mar 2014
REPORT
The course material was informative and helpful but the way the course was administered was ridiculous. They interrupt you frequently and force you to dial a number from your registered phone within 3...
The course material was informative and helpful but the way the course was administered was ridiculous. They interrupt you frequently and force you to dial a number from your registered phone within 30 seconds and answer a question. If you can't respond within 30 seconds (after two attempts) the fail you and force you to take the course over again!!!
I was on a cell phone with bad service when this happened and I was 75% of the way through the course and had to take it over again!!
I would never use this service again
Book an Appointment
Online booking unavailable
Please call
(718) 748-5252
New York Safety Program
Brooklyn, New York
Reviews
Jill Martinez
7 Aug 2026
**Revised reviewold review below**
I had no idea that NYS requires a formal certificate of completion which can only be obtained through the mail which was the reason for a not so great review. This ...
**Revised reviewold review below**
I had no idea that NYS requires a formal certificate of completion which can only be obtained through the mail which was the reason for a not so great review. This course is good, same as others, they all have timers. It did take me a while to complete. Got the certificate in the mail in a reasonable time. It was the cheapest course I found that is accepted by state and insurance.
I do not recommend this course. It took me 3 days to complete, longest time ever taken for this type of thing. I completed and I passed, no actual e-certificate of completion, just a page you can print which other courses I got the actual certificate at the end by email or something, this course mails it. The cost is good. So many times I got to the end of a long time and got distracted so it kicked me out. At the end there is a timer on the test you must take to pass (which I was surprised about because they advertise no quizzes and 100% pass) I finished the exam in a few minutes, but the timer had to go down over 14 minutes to hit continue even though I got 100%. So much anxiety to not have to wait over that again. It was definitely not the best.
lenny h
22 May 2025
Not a scam and I got a certificate. That being said make sure you have a working cellphone that can receive texts. Best to do on Desktop PC. You do have to be ready to respond to 3 questions in 30 sec...
Not a scam and I got a certificate. That being said make sure you have a working cellphone that can receive texts. Best to do on Desktop PC. You do have to be ready to respond to 3 questions in 30 seconds. They ask for a digit on your phone number, a simple traffic content question, and then they send you a text with a code. Honestly if people can't handle this, maybe rethink driving.
I don't know about glitches, it worked well for me and got the certificate. You must play strictly by their rules though. Log off if you want to continue. Must complete in 30 days per DMV rules.
The only issue is there may be a few paragraphs of content and you may finish in one minute but have to wait 5 to move to the next. They should have more videos. The videos are probably over 2 decades old. The course is probably the absolute minimum to fulfill the requirement.
There is a final exam. Take notes if you feel you can't pass, it is not rocket science. What's the sense of taking the class if you know nothing afterwards?
Se Walsh
5 May 2025
Also wishing I read reviews, More than a month has passed I have not received my physical certificate and Geico has not processed or received the digital one they claimed to have sent out. I'm startin...
Also wishing I read reviews, More than a month has passed I have not received my physical certificate and Geico has not processed or received the digital one they claimed to have sent out. I'm starting to think this was a scam and I should just call my Credit card company. My friends are suggesting I should have done Improv so I'd recommend that option for anyone who hasn't been conned by NYSP yet.
Kim West
31 Aug 2020
DO NOT sign up for the course. It was recommended to me and my fiancé through Geico and it was a horrible experience. There are about 5 modules and a final exam. They say you can begin the course and ...
DO NOT sign up for the course. It was recommended to me and my fiancé through Geico and it was a horrible experience. There are about 5 modules and a final exam. They say you can begin the course and then restart it at any time but when I did that I had issues. The first day I took 3 modules of the course and that was about 3 hours long. While taking it, every 10 min or so it asks you a security question and you have to call a number and correctly answer the question in a certain amount of time if you answer it correctly it counts against you. If you answer the question wrong twice or you don’t answer quick enough you fail the program. I tried logging in and it asked me the security question but when I called the phone number there was no automated message so I couldn’t correctly put in a response/ the response never registered. Therefore it never registered and it told me that I failed the course even though it only gave me one chance to answer the question. When I called customer service the lady was very rude and unprofessional and told me I failed the course and there is nothing she can do so I had to re start it. I tried explaining that there was a glitch on their end and she told me that my cell phone must be broken and doesn’t work properly so it was my fault. She was unbelievable.
RAQUEL KELLY
11 Jun 2020
I was 4 hours into the online course. The site promoted me to call in. As soon as prompted I called. The recording said I was not suppose to call. It then logged me out. I tried logging back in and th...
I was 4 hours into the online course. The site promoted me to call in. As soon as prompted I called. The recording said I was not suppose to call. It then logged me out. I tried logging back in and the site said I failed the course. I immediately called & spoke with Tina the supervisor who told me they attempted to verify my identity ( not true) two times and I failed to verify my identity so I would have to start from the beginning of the course. There was obviously a glitch on their website because I was not asked two times to verify my identity. Nevertheless there should be another option to verify identity especially in the short amount of time between the log out and when I called. They just wasted 4 hours of my time. Ridiculous
gavin dornemann
16 Jan 2018
If I could give less than one star I would. The program is nice and straightforward but the security system is horrible and the customer service is even worse. Do not use this service ever!
tasha alexandra
29 Jan 2017
Horrible staff, I worked for them for less than two months and they let me go without even a warning. Very rude, and discriminatory. Too many employees working there in and out. And very gossipy. Okay...
Horrible staff, I worked for them for less than two months and they let me go without even a warning. Very rude, and discriminatory. Too many employees working there in and out. And very gossipy. Okay if you want to just take the course but not to work for them. I recommend people don't try to apply to work here.
bill14729
3 Jan 2017
Don't take this course, First they tell you there is no test yet you have to answer 15 out of 20 questions right to pass then they don't tell you but you have to keep your phone in your hand because ...
Don't take this course, First they tell you there is no test yet you have to answer 15 out of 20 questions right to pass then they don't tell you but you have to keep your phone in your hand because a window will pop up telling you to call a number with in 22 seconds to verify who you are after you already gave them your drivers ID and home address and your phone number. Then they list a contact number and when you call they take a survey ask you stupid question and then hang up on you.
Take the course at a local area school
Prince Hasan
12 Oct 2016
Rich Montero
14 Mar 2014
The course material was informative and helpful but the way the course was administered was ridiculous. They interrupt you frequently and force you to dial a number from your registered phone within 3...
The course material was informative and helpful but the way the course was administered was ridiculous. They interrupt you frequently and force you to dial a number from your registered phone within 30 seconds and answer a question. If you can't respond within 30 seconds (after two attempts) the fail you and force you to take the course over again!!!
I was on a cell phone with bad service when this happened and I was 75% of the way through the course and had to take it over again!!
I would never use this service again
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know