I highly recommend this driving school to anyone who wants to learn to drive and obtain their driver’s license. This school was recommended to me by my husband, who got his driver’s license here years ago. When I signed up, I was a new and anxious driver. If you’re in the same position, I highly suggest asking for Ben. He’s patient, gives clear feedback on areas for improvement, and has a great sense of humor that makes lessons enjoyable. Ben’s guidance helped me know exactly when I was ready for my road test. The school also scheduled my road test for me, and I used their car for the test in Staten Island. It took me until my second road test to feel comfortable and confident on the road, but I’m thrilled to say I finally got my driver’s license! I’m so grateful for their support and will definitely recommend them to friends and family. Read Less

In May, I purchased package 3. I was given a booklet which listed my scheduled lessons. My instructor was Ben. Ben was a very good instructor as he was on time and patient during lessons. I was dissatisfied with services provided on my last interaction. My last lesson was scheduled the day of my road test. I was informed by Angela once I complete my last lesson, I would be going to take my road test. I was instructed to arrive @6:45 am for my last lesson and road test in Staten Island. Upon my arrival, there were 2 other individuals in the car along with my instructor. ALL of my 9 sessions have ONLY been my instructor and I. I was taken aback as a result of this. To get to the test site, it took 45 mins. An individual had their lesson scheduled right before their road test as well. I was unhappy due to the inconvenience of NOT having my full 45 min session due to having to accommodate the other individual whose road test was earlier than mines. My road test was scheduled for 10am, the others were at 9:30 am & 11am. Despite paying the additional $30 to take my test in Staten Island, I had to accommodate others. After taking my road test, I had to wait for the person who had their test at 11am. I was highly upset that I was not informed of the inconvenience on top of my lesson. I did not get back to Brooklyn until 12pm. I informed Angela of my dissatisfaction the same day. Her response was that you shouldn’t expect to have the car to yourself and it would not be something they communicate to their clients as it is standard practice. Angela did not validate my concerns at all. Instead, she inquired if I passed the test. Angela made it seem acceptable that your lessons are not one on one being that there were others in the car during my lesson. For future prospects, see how it works out if you wanted to bring your friend/ parents on your one to one lessons. I guarantee there would be push back on this from Sunset Auto. But yet they can fill a car to ensure their business needs are met. In addition, my frustrations were heightened due to seeing another Sunset Auto car at the site while I waited. It was only one person in the car. If there was another car that was going to be coming later why not have the later appointment in the car arriving later? Scheduling seems to be an issue for sure hence the gap in lessons. August 4 In response to the business owner: You have missed my point. If I was taking a 45 minute lesson and the road test that takes "20" minutes, why must I take 5 hours out of my day to do just that? Maximum it would take 3 hours including travel time. 2 additional hours waiting around for what? To watch someone else practice? Wait around for someone else to complete their road test? Obviously, you do not communicate with clients about the INCONVENIECE. I was inconvenienced because of your scheduling. I was the one who had to accommodate others since my lesson was cut short due to your scheduling. It is not false information. I want future clients to know this, so they can prepare for unprofessionalism and lack of communication. Read Less

Honestly, this is the only driving school i would recommend! The instructors are very knowledgeable and patient. They definitely give you all the tips and tricks not only on passing the road test but aslo driving in general. Everyone at the school is extremely nice and friendly. The school has been around for years! My mom, brothers and myself have gone to this school and passed our test with flying colors! If you are considering a school to take driving classes and the five hour, which is the best give hour class in Brooklyn, definitely go to sunset driving school! Read Less

The people here are great. I had Mohammed as an instructor and he was super patient and amicable. My only issue was as Manhattan resident, you cannot make an appointment unless you present yourself at the school. Read Less

The instructor is very rude and they try to steal your money when you ask them make you an appointment. The 5hr class is useless, so please don't waste your time here. Go somewhere else. The people and everyone there are horrible.Read Less

DO NOT WASTE YOUR TIME TAKING a 5hr CLASS HERE it's not informative you will learn nothing at all relevant to start driving besides from a video on road rage and the last few minutes and that’s just how to sit in the car -_-. Plus depending on which person is running the class the first few minutes would be used shaming people about why they've taken long to get a drivers lesson (Referring to S.Wilson). I had a friend who I later found taken their 5hr class too and had the exact same experience and the guy talks to students condescending tho I could careless no one should have to tolerate that after spending their hard earned money to be there. The level of CUSTOMER SERVICE IS POOR only one person out of the whole staff gave me service like I'm not being a bother or I'm wasting their time. Some staff seems sexist too especially the owner. DRIVER LESSONS CARS ARE GOOD that's the only thing I could give this place. The instructor Ben I had was terrible at explaining also if you're a nervous driver not that I am but he would not help he called out things seconds before I do it as if I’m going to forget which actually made me slllightly nervous making me think a accident was about to happen (rechecking mirrors). At another place I tried instructors were friendly and made me feel comfortable behind the wheel. Anyways I could not think of one person with a good attitude at this place yet I still kept mines best possible. On a last note scheduling ROAD TEST here they’ll schedule a road test charge you and tell you that they’re going to schedule a lesson before and it’s included in the charge (was told twice) then have you pay for that lesson day of and tell you how important and helpful it’ll be. If I didn’t do drivers research I probably would of done terrible on that road test. WASTE OF MONEY NOT A GOOD EXPERIENCE and I’ve been to another driver school unfortunately I did not use them to purchase a package because they did not have lessons available near another in the summer (Guess that happens when a driver school is good they get full). PS. THIS PLACE DOES NOT GO TO YOU. YOU WOULD HAVE TO GO TO THEM FOR LESSONS. For $300+ packages payed with someone's hard earned and your average driver school usually picking a student up it adds another thumbs down for this place...I honestly don't believe these other post "family atmosphere" and no details. Please take my word for it. Especially if you where born and raised in the area you could ask others like I unfortunately did after and they had a similar experience. Read Less

Sunset Auto School is by far the best school I have ever been too. I had been practicing on my driving for 3 months in a family members car, when i decided to take a lesson with the school. I had a road test appt on monday December 19, 2016 in coney island.Based on the fact that my road test was coming up, I decided to schedule a lesson with sunset auto school on saturday december 17,2016 with Mr. Ben. Mr Ben is by far the best instructor that I have ever had. He fixed a couple of mistakes that i was making which helped me a lot in passing my test on that monday. The school, the owner, the receptionist are all very nice, and welcoming. I highly recommend this school to anyone who wants to pass their road test on the first try. Thank you sunset auto school!☺ Read Less

Please keep in mind that my daughter took her driving lessons at a hs program. I called sunset just to schedule the road test and give her another quick lesson to refresh her. Benny gave her the lesson and my daughter feels that he gave her very good last minute tips that helped her passed. They schedule the road test very quickly. I was amazed on how fast (4 days) they got her an appointment and an instructor. The front desk lady was incredibly helpful. I recommend this place to anyone for the services I received. Read Less

AWFUL! I have been a victim of the ignorance and corrpution of this business. I give this place 2 stars because the front desk lady was pretty nice (at least in my experiences), and the owner made the 5 hour class very enjoyable and funny. However, the real criminal in this establishment is one of the instructors, Bobby. (When I first signed up, I was assigned to a guy named Tom. I'm not sure why they mixed my instructor). He is the one that looks Asian-ish. Each and every time I approached the vehicle, he would be sleeping in the drivers seat. And then get very annoyed and cranky when I woke him up. I give some credit for teaching me how to park in about 5 minutes, but even that had its lows. He asked if I ever parked before, I said no. He then told me to attempt parking (without instructing me how) for the soul purpose of mocking my mediocre parking skills. Once again, I had NO prior parking experience. I had deiving experience so there was never a problem with me while on the road. There were times that he made me make illegal moves or turns, but that's understandable since the area is around the BQE expressway and on 5th Avenue which is a very busy place. When I wanted to clarify or ask something during practice, he gave me a snappy attitude as if I shouldn't be asking anything. Very rude of him. On to the road test date. I had my test in September with another student in the car at the same time. Bobby took us for a test drive before the actual test. All of a sudden, he gave me doubts that I will not pass the test and started giving me instructions that he NEVER mentioned before, such as having to look at all the mirrors while backing up instead of just the back window of the car. While waiting for our turn on the road test, he was still sleeping in the car (of course.) I volunteered to do the test first and felt very confident. Unfortunately, I didn't pass. The reason? The instructor mentioned that I wasn't standing straight enough while parked and I wasn't looking at all the mirrors. Understandable and not a big deal in terms of points. But what caused me to fail? The instructor said that I wasn't using the hand-over-hand maneauver. I thought to myself WHAT is that?? I have heard of it but I wasn't told that it was the only acceptable method of turning in the road test. When I told Bobby about the turning maneauver, his response was, "Oh yeah, I noticed that you were doing that." WHAT ON EARTH? I paid for 7 lessons with my own money and you never cared to tell me everything that I was doing wrong? What did I pay all that money for? To have you sleep in the car and maintain that attitude of yours? The guy that was in the car with me passed, on his 5th try. Bobby was smiling and saying that as long as he passed to not worry about the points he got collected. While driving back he paid NO attention to me in the back of the car. And when he dropped us off near the school he never even said bye to me, just to the guy that passed. And then he went to a local grocery store for breakfast. I was disgusted at his atrocious attitude, and the fact that he told me to "just sign up for more lessons" was crossing the line. Since then I went to a different driving school and was able to pass my road test the second with a MUCH kinder instructor. Did I also mention cheaper? My mom took the road test the day after me (with Bobby) and said that he made her very uncomfortable about passing while they practiced before the test. She was able to pass on the first try by just trusting her gut, and not Bobby. Go to this school for the 5 hour class. NOTHING ELSE. You will be scammed for your money and then have an attitude ridden instructor that just collects his salary and cares about NOTHING else! Read Less

Worst service ever! I called that miserable place and the rude blonde senior lady with a Russian accent answered, I tried to schedule an appointment for a 1 hour driving lesson and told her that my road test is 3 days later, she said we have openings but come to the office to make the arrangement, i asked her if it's possible to be done over the phone, she said no you must come to the office, so i went, i said hi, she replied have a seat (no greetings) and she ignored me and started taking phone calls, about 10 customers called and she gave them appointments for lessons and then when she finished i told her that i called earlier and that she refused to give me an appointment, she said sorry, all the openings are taken now, i said but you told me that you have openings and asked me to come to your office! she said yes because customers called and booked all the slots before thursday (my test date)! then when i asked her why could she schedule for others over the phone but not for me, she replied yes because you have to come to the office to make a copy of your learner permit.. the whole conversation with her, she was very rude and very unprofessional. worst service ever.. Read Less

If you go with this school you must only see Benny. He was recommended to me by three people. Benny is the reason I'm driving and I've been to MANY MANY schools. There is no one like him. He gives you practical tips and is a very kind, patient and pleasant man. I had no trouble making appointments. Read Less

My experience with this driving school was horrible. No, the receptionist was nowhere near friendly. She was always super cranky and rude. I remember a couple who had their child with them and she was very mean to him as well. The instructor was an old heavy set man who was a horrible instructor. He only criticized me for me for my mistakes and destroyed any confidence I had in driving. If I knew how to drive that well, I wouldn't have been taking lessons in the first place, now would I? I definitely don't recommend this place as they do not care about their students. Read Less