Total and utter SCAM! Â Or at the very least, an incredibly mismanaged business. Â DO NOT USE THIS COMPANY. Â Nobody showed up to the 5-hour pre-licensing course that I had booked and paid for, so after ... Read More
Total and utter SCAM! Â Or at the very least, an incredibly mismanaged business. Â DO NOT USE THIS COMPANY. Â Nobody showed up to the 5-hour pre-licensing course that I had booked and paid for, so after various phone calls over the next half hour with an extremely unhelpful and unsympathetic lady, I ended up having to leave! Â Services were not rendered, and I expect a full refund.DETAILS:I booked the 5-hour pre-licensing course, scheduled for 5.30pm today at 369 Lexington Ave. Â I paid the $50 fee in advance, online. Â So, 10 mins before the class, I showed up at the location. Â Another class attendee also showed up around the same time. Â We were right outside the door - it said 369 on it - but it didn't have any New York Auto School branding. Â Rather, it had some cafe, bar and kitchen sign on it. Â But it looked derelict, with dirty stairs going straight up to a door, and a NYC City sign on it, as though it had been shut down.After waiting a few mins, the other attendee called number in the email (212) 677-2573. Â We explained where we were and that the door was locked. Â The lady told us that the instructor would be there shortly.After another 10 mins, waiting in the pouring rain on the sidewalk and getting increasingly restless, I called the lady back. Â Over the next half hour we each called the lady multiple times and were given a plethora of excuses:- The instructor isn't there yet, he's on his way.- The door isn't locked, go up. Â Push. Â (Yes, we tried this. Â Definitely locked.)- The instructor is there, he's upstairs, go up!- Wait, are you really at 369 Lexington Ave? Â Between 40th and 41st St? Â (Yes, I took a photo, and it said 369 on the door!)- The instructor is there, but he can't come down because he recently had surgery and can't walk properly... Â (Oh please, we paid for this!)- The instructor is there and busy teaching. Â He can't come and get you. Â (Oh really, who is he teaching, and how did they get in, and when did they arrive? Â We were early!)Eventually, the lady stopped responding. Â I left one voicemail warning that I would leave in 5 mins and report them, and another final voicemail as I was leaving to inform them how angry I was and that I would definitely be reporting them.I expect a full refund. Â DO NOT USE THIS SERVICE. Read Less