Carroll Lyn Driving School Llc
Lancaster, Ohio
Reviews
Gary George
12 May 2022
REPORT
UPDATE: AVOID LIKE THE PLAGUE!! If you want your child to get their driver training and license in a timely manner, DO NOT use Legacy (aka Carroll Lyn) Driving School! What they tell you and what actu...
UPDATE: AVOID LIKE THE PLAGUE!! If you want your child to get their driver training and license in a timely manner, DO NOT use Legacy (aka Carroll Lyn) Driving School! What they tell you and what actually happens are two completely different things and it will end up taking more than half a year just to get anything completed! It's been almost 8 months and my daughter is still waiting to complete her last 2 hours of in-car. The only way a business like this keeps its doors open is if people continue to use their services... STOP...go to a driving school in a neighboring community. We're stuck, but you don't have to be!
Original Message:
Has not been a good experience. Very unorganized. Was bought out and transitioned to another company, Legacy, while my daughter was in the middle of taking the classroom portion, and we have been waiting for months to do her in-car. Misinformation, misplaced documents, and various other mishaps on their part have made it a very stressful and frustrating process. Glad we only have to do this once, but wish we would have tried other options even if it meant going out of town.
Stephanie Green
10 Oct 2018
REPORT
My daughter took the class room part back in August. We were told 6 to 8 weeks on driving we have not been contacted at all, only communication is when we have call in to see how much longer. Now they...
My daughter took the class room part back in August. We were told 6 to 8 weeks on driving we have not been contacted at all, only communication is when we have call in to see how much longer. Now they are saying 12 weeks from the time of class. We have been paid in full since day one and when asked if we could switch companies they said sure but we do not give any refund! They are still teaching classes putting themselves farther and farther behind!
Angela Grant
21 Nov 2017
REPORT
Terrible staff communication. I was told in car training would be 6 to 8 weeks after in class training now they tell me they are not sure when in car will be. Said they are trying to get 3 trainers ve...
Terrible staff communication. I was told in car training would be 6 to 8 weeks after in class training now they tell me they are not sure when in car will be. Said they are trying to get 3 trainers verified (which they told me that as I signed the papers) so why it takes so long and for them to not be honest I have no clue. They had no problem accepting payment in full for the course. And the woman I spoke to couldn't have been less helpful. Seemed as though she had no idea about any questions I had. So I guess we just wait like we have been. So very unsatisfied with this company.
BRD D
16 Nov 2017
REPORT
I enrolled my daughter there 3 months ago and she still has to wait another month before she gets in the car. They are quick to accept your money but you have to wait months for your child to drive. I...
I enrolled my daughter there 3 months ago and she still has to wait another month before she gets in the car. They are quick to accept your money but you have to wait months for your child to drive. I was told today that it was my fault for not reading the contract because they have six months to put the children in the car. If I had known that I'd never have signed her up. She told me that they are running low on trainers. That is information that they should tell you before you sign. They are never fully staffed. I wish I could give them a "0" star for their "efforts" in running a business and their ability to train new drivers. I'm gonna tell everyone I know to go anywhere else!
Brigett Dye
16 Nov 2017
REPORT
I enrolled my daughter there 3 months ago and she still has to wait another month before she gets in the car. They are quick to accept your money but you have to wait months for your child to drive. I...
I enrolled my daughter there 3 months ago and she still has to wait another month before she gets in the car. They are quick to accept your money but you have to wait months for your child to drive. I was told today that it was my fault for not reading the contract because they have six months to put the children in the car. If I had known that I'd never have signed her up. She told me that they are running low on trainers. That is information that they should tell you before you sign. They are never fully staffed. I wish I could give them a "0" star for their "efforts" in running a business and their ability to train new drivers. I'm gonna tell everyone I know to go anywhere else!
Lyn S
14 Jul 2017
REPORT
The wait list to drive is terrible. Staff will mislead you on how backed up they are. We were told 3 to 4 weeks from class time to start drive with them. My son finished his classes almost 3 weeks ago...
The wait list to drive is terrible. Staff will mislead you on how backed up they are. We were told 3 to 4 weeks from class time to start drive with them. My son finished his classes almost 3 weeks ago. ( and they are fully paid) I called to check and was told 7 more weeks! Since sessions are cut into 3 times at least, kids who went this summer will be waiting well into the school year to drive! Management is not staying on top of hiring nor training. Research to see if you can find another school.
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Carroll Lyn Driving School Llc
Lancaster, Ohio
Reviews
Gary George
12 May 2022
UPDATE: AVOID LIKE THE PLAGUE!! If you want your child to get their driver training and license in a timely manner, DO NOT use Legacy (aka Carroll Lyn) Driving School! What they tell you and what actu...
UPDATE: AVOID LIKE THE PLAGUE!! If you want your child to get their driver training and license in a timely manner, DO NOT use Legacy (aka Carroll Lyn) Driving School! What they tell you and what actually happens are two completely different things and it will end up taking more than half a year just to get anything completed! It's been almost 8 months and my daughter is still waiting to complete her last 2 hours of in-car. The only way a business like this keeps its doors open is if people continue to use their services... STOP...go to a driving school in a neighboring community. We're stuck, but you don't have to be!
Original Message:
Has not been a good experience. Very unorganized. Was bought out and transitioned to another company, Legacy, while my daughter was in the middle of taking the classroom portion, and we have been waiting for months to do her in-car. Misinformation, misplaced documents, and various other mishaps on their part have made it a very stressful and frustrating process. Glad we only have to do this once, but wish we would have tried other options even if it meant going out of town.
Stephanie Green
10 Oct 2018
My daughter took the class room part back in August. We were told 6 to 8 weeks on driving we have not been contacted at all, only communication is when we have call in to see how much longer. Now they...
My daughter took the class room part back in August. We were told 6 to 8 weeks on driving we have not been contacted at all, only communication is when we have call in to see how much longer. Now they are saying 12 weeks from the time of class. We have been paid in full since day one and when asked if we could switch companies they said sure but we do not give any refund! They are still teaching classes putting themselves farther and farther behind!
Angela Grant
21 Nov 2017
Terrible staff communication. I was told in car training would be 6 to 8 weeks after in class training now they tell me they are not sure when in car will be. Said they are trying to get 3 trainers ve...
Terrible staff communication. I was told in car training would be 6 to 8 weeks after in class training now they tell me they are not sure when in car will be. Said they are trying to get 3 trainers verified (which they told me that as I signed the papers) so why it takes so long and for them to not be honest I have no clue. They had no problem accepting payment in full for the course. And the woman I spoke to couldn't have been less helpful. Seemed as though she had no idea about any questions I had. So I guess we just wait like we have been. So very unsatisfied with this company.
BRD D
16 Nov 2017
I enrolled my daughter there 3 months ago and she still has to wait another month before she gets in the car. They are quick to accept your money but you have to wait months for your child to drive. I...
I enrolled my daughter there 3 months ago and she still has to wait another month before she gets in the car. They are quick to accept your money but you have to wait months for your child to drive. I was told today that it was my fault for not reading the contract because they have six months to put the children in the car. If I had known that I'd never have signed her up. She told me that they are running low on trainers. That is information that they should tell you before you sign. They are never fully staffed. I wish I could give them a "0" star for their "efforts" in running a business and their ability to train new drivers. I'm gonna tell everyone I know to go anywhere else!
Brigett Dye
16 Nov 2017
I enrolled my daughter there 3 months ago and she still has to wait another month before she gets in the car. They are quick to accept your money but you have to wait months for your child to drive. I...
I enrolled my daughter there 3 months ago and she still has to wait another month before she gets in the car. They are quick to accept your money but you have to wait months for your child to drive. I was told today that it was my fault for not reading the contract because they have six months to put the children in the car. If I had known that I'd never have signed her up. She told me that they are running low on trainers. That is information that they should tell you before you sign. They are never fully staffed. I wish I could give them a "0" star for their "efforts" in running a business and their ability to train new drivers. I'm gonna tell everyone I know to go anywhere else!
Lyn S
14 Jul 2017
The wait list to drive is terrible. Staff will mislead you on how backed up they are. We were told 3 to 4 weeks from class time to start drive with them. My son finished his classes almost 3 weeks ago...
The wait list to drive is terrible. Staff will mislead you on how backed up they are. We were told 3 to 4 weeks from class time to start drive with them. My son finished his classes almost 3 weeks ago. ( and they are fully paid) I called to check and was told 7 more weeks! Since sessions are cut into 3 times at least, kids who went this summer will be waiting well into the school year to drive! Management is not staying on top of hiring nor training. Research to see if you can find another school.
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