11 Reviews

Town & Country Driving School

Medina, Ohio
Reviews
Lauren Hetsler
31 Mar 2026
REPORT
I had my driving test today and I passed! I wanted to write a review to say that my instructors at this school genuinely made me feel confident about driving/less scared to test. Shout out to Mike who... Read More
I had my driving test today and I passed! I wanted to write a review to say that my instructors at this school genuinely made me feel confident about driving/less scared to test. Shout out to Mike who was my first instructor! And shout out to Mary who helped me with my last two lessons :) they were both incredible teachers. I want to also shout out Crystal for being helpful on the phone with scheduling, it’s definitely not easy with everyone rushing to get it done. She was patient and kind. Read Less
Kate DiBicky
10 Mar 2026
REPORT
Smooth and stress free experience from beginning to end. The ladies who answer the phone are very patient and helpful. My teen took the class online and in-cars with Dan. My kid says, "Dan is awesome ... Read More
Smooth and stress free experience from beginning to end. The ladies who answer the phone are very patient and helpful. My teen took the class online and in-cars with Dan. My kid says, "Dan is awesome and taught me a lot!" Scheduling in-cars was a breeze because they took care of it all for me. We waited a month for that to start and then completed all 4 sessions within 30days. Read Less
Manager LLC
23 Sep 2025
REPORT
Crystal is extremely rude. I wish there was another driving school in this area, but I guess because they have a bit of a monopoly on some of these courses, we are obligated to go with these folks. Bu... Read More
Crystal is extremely rude. I wish there was another driving school in this area, but I guess because they have a bit of a monopoly on some of these courses, we are obligated to go with these folks. But oh my goodness attitude and unprofessionalism. It’s a Customer Service industry so you have to learn how to interact with customers even ones who are more difficult than others in a respectful way. Read Less
Gina Monastero
18 Aug 2024
REPORT
I have two reviews of Town and Country, one deserves 5 stars because of Crystal and Erika. Crystal in the office was always so polite and helpful every time I called to ask a question. She was a ple... Read More
I have two reviews of Town and Country, one deserves 5 stars because of Crystal and Erika. Crystal in the office was always so polite and helpful every time I called to ask a question. She was a pleasure to talk to and work with and made this experience amazing! Erika was my child’s instructor for 3 of her 4 sessions and was absolutely wonderful! She was patient, helpful, kind and made my child feel absolutely comfortable during her sessions. She taught my child things in a way they could understand and was if they made a mistake, she explained what they did incorrectly and taught them how to fix it. We are so very grateful to her for her guidance and teaching style. I highly recommend her as an instructor! My second review would require negative stars and this is directly the result of just one in car with Diane as the instructor. She had my child near tears when they returned from the session. She was very insulting and told me child that they should plan on taking the bus to school because there is no way they will pass their test, that they were horrible at driving and that it was my fault for not taking her out driving more. She told my child that they should be lucky to not be getting all beginning marks in their last in car because that is what they deserve. Even went as far as to tell them that she would be contacting the office and advising them to not give them their certificate because they are not ready to drive by any means. If they made an error she belittled them and was extremely rude. She expects perfect driving out of a 16 year old who has only been driving for 6 months. Absolutely horrible and should NOT be working with teenagers. I am happy to say that my child passed their exam with flying colors, and it had NOTHING to do with Diane and her horrible attitude and behavior! Town and Country, she is making your business look horrible and should not be working with teens. Read Less
Dusty Metter
10 Feb 2021
REPORT
I currently have my second child doing driver’s training with this company. The first time was good, and I had no complaints. This second time through has been phenomenal! My son was scheduled for i... Read More
I currently have my second child doing driver’s training with this company. The first time was good, and I had no complaints. This second time through has been phenomenal! My son was scheduled for in cars as soon as it was available. He went out for an in car one evening, and the weather got bad so he had to schedule for another lesson. They were very understanding of scheduling conflicts and worked with us the best they could to get him in to make up the lost hour. Every time I call, I receive a call back within the day and the office staff is friendly. I’ll definitely be back with my other two children when they are old enough! Read Less
Skyler Snipit
28 Mar 2018
REPORT
In my opinion, terrible instructors, now I see they are at the SHS. Go with another school such as Driving Schools of Ohio, they are there as well!
Alex Geremy
13 Feb 2018
REPORT
Very bad driving school. The driving instructors are very rude and lack patience. They will constantly reschedule your in-cars, and only notify you hours before hand, and sometimes won't even tell you... Read More
Very bad driving school. The driving instructors are very rude and lack patience. They will constantly reschedule your in-cars, and only notify you hours before hand, and sometimes won't even tell you it has been rescheduled until you call to ask why they're late. If you call any no one's there, don't count on them calling you back. Awful business, would not recommend. Avoid at all costs. Read Less
zack pohanka
28 May 2017
REPORT
KASSIA KNAUSF
4 Mar 2017
REPORT
great school. everyone was helpful. passed test with 100%
Chantelle Drake
30 Sep 2016
REPORT
This driving school is OVERLOADED with students. Poor communication, poor scheduling practices, cancels scheduled appointments to create further delays for the students and parents. Cashed my check i... Read More
This driving school is OVERLOADED with students. Poor communication, poor scheduling practices, cancels scheduled appointments to create further delays for the students and parents. Cashed my check in June and my child still has yet to complete 8 hours of driving instruction. When, they called me last week to cancel her last scheduled 2 hour appointment, they rescheduled for the END OF OCTOBER. When I expressed my concern the woman said , technically by law we have 6 months to finish instruction. So, that leads me to believe they have stated this line to many parents. 6 months to conclude 8 hours of driving school is beyond unacceptable. I would not recommend this facility to any parent. Especially with the expectation that your child will become more independent with the freedoms of a drivers licence. Here it is about to be 6 months later still dropping off, picking up & being inconvenienced with rescheduling. Exercise your right to choose a better company to invest in for your child's driving education. This place is a joke. Read Less
Madison M.
7 Jun 2015
REPORT
This business is now located at 3812 Pearl Road.
Book an Appointment
Online booking unavailable
Please call
(330) 723-8749
3812 Pearl Road
Medina Ohio 44256
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Town & Country Driving School

Medina, Ohio
(11)
3812 Pearl Road
Medina Ohio 44256
Lauren Hetsler
31 Mar 2026
REPORT
I had my driving test today and I passed! I wanted to write a review to say that my instructors at this school genuinely made me feel confident about driving/less scared to test. Shout out to Mike who... Read More
I had my driving test today and I passed! I wanted to write a review to say that my instructors at this school genuinely made me feel confident about driving/less scared to test. Shout out to Mike who was my first instructor! And shout out to Mary who helped me with my last two lessons :) they were both incredible teachers. I want to also shout out Crystal for being helpful on the phone with scheduling, it’s definitely not easy with everyone rushing to get it done. She was patient and kind. Read Less
Kate DiBicky
10 Mar 2026
REPORT
Smooth and stress free experience from beginning to end. The ladies who answer the phone are very patient and helpful. My teen took the class online and in-cars with Dan. My kid says, "Dan is awesome ... Read More
Smooth and stress free experience from beginning to end. The ladies who answer the phone are very patient and helpful. My teen took the class online and in-cars with Dan. My kid says, "Dan is awesome and taught me a lot!" Scheduling in-cars was a breeze because they took care of it all for me. We waited a month for that to start and then completed all 4 sessions within 30days. Read Less
Manager LLC
23 Sep 2025
REPORT
Crystal is extremely rude. I wish there was another driving school in this area, but I guess because they have a bit of a monopoly on some of these courses, we are obligated to go with these folks. Bu... Read More
Crystal is extremely rude. I wish there was another driving school in this area, but I guess because they have a bit of a monopoly on some of these courses, we are obligated to go with these folks. But oh my goodness attitude and unprofessionalism. It’s a Customer Service industry so you have to learn how to interact with customers even ones who are more difficult than others in a respectful way. Read Less
Gina Monastero
18 Aug 2024
REPORT
I have two reviews of Town and Country, one deserves 5 stars because of Crystal and Erika. Crystal in the office was always so polite and helpful every time I called to ask a question. She was a ple... Read More
I have two reviews of Town and Country, one deserves 5 stars because of Crystal and Erika. Crystal in the office was always so polite and helpful every time I called to ask a question. She was a pleasure to talk to and work with and made this experience amazing! Erika was my child’s instructor for 3 of her 4 sessions and was absolutely wonderful! She was patient, helpful, kind and made my child feel absolutely comfortable during her sessions. She taught my child things in a way they could understand and was if they made a mistake, she explained what they did incorrectly and taught them how to fix it. We are so very grateful to her for her guidance and teaching style. I highly recommend her as an instructor! My second review would require negative stars and this is directly the result of just one in car with Diane as the instructor. She had my child near tears when they returned from the session. She was very insulting and told me child that they should plan on taking the bus to school because there is no way they will pass their test, that they were horrible at driving and that it was my fault for not taking her out driving more. She told my child that they should be lucky to not be getting all beginning marks in their last in car because that is what they deserve. Even went as far as to tell them that she would be contacting the office and advising them to not give them their certificate because they are not ready to drive by any means. If they made an error she belittled them and was extremely rude. She expects perfect driving out of a 16 year old who has only been driving for 6 months. Absolutely horrible and should NOT be working with teenagers. I am happy to say that my child passed their exam with flying colors, and it had NOTHING to do with Diane and her horrible attitude and behavior! Town and Country, she is making your business look horrible and should not be working with teens. Read Less
Dusty Metter
10 Feb 2021
REPORT
I currently have my second child doing driver’s training with this company. The first time was good, and I had no complaints. This second time through has been phenomenal! My son was scheduled for i... Read More
I currently have my second child doing driver’s training with this company. The first time was good, and I had no complaints. This second time through has been phenomenal! My son was scheduled for in cars as soon as it was available. He went out for an in car one evening, and the weather got bad so he had to schedule for another lesson. They were very understanding of scheduling conflicts and worked with us the best they could to get him in to make up the lost hour. Every time I call, I receive a call back within the day and the office staff is friendly. I’ll definitely be back with my other two children when they are old enough! Read Less
Skyler Snipit
28 Mar 2018
REPORT
In my opinion, terrible instructors, now I see they are at the SHS. Go with another school such as Driving Schools of Ohio, they are there as well!
Alex Geremy
13 Feb 2018
REPORT
Very bad driving school. The driving instructors are very rude and lack patience. They will constantly reschedule your in-cars, and only notify you hours before hand, and sometimes won't even tell you... Read More
Very bad driving school. The driving instructors are very rude and lack patience. They will constantly reschedule your in-cars, and only notify you hours before hand, and sometimes won't even tell you it has been rescheduled until you call to ask why they're late. If you call any no one's there, don't count on them calling you back. Awful business, would not recommend. Avoid at all costs. Read Less
zack pohanka
28 May 2017
REPORT
KASSIA KNAUSF
4 Mar 2017
REPORT
great school. everyone was helpful. passed test with 100%
Chantelle Drake
30 Sep 2016
REPORT
This driving school is OVERLOADED with students. Poor communication, poor scheduling practices, cancels scheduled appointments to create further delays for the students and parents. Cashed my check i... Read More
This driving school is OVERLOADED with students. Poor communication, poor scheduling practices, cancels scheduled appointments to create further delays for the students and parents. Cashed my check in June and my child still has yet to complete 8 hours of driving instruction. When, they called me last week to cancel her last scheduled 2 hour appointment, they rescheduled for the END OF OCTOBER. When I expressed my concern the woman said , technically by law we have 6 months to finish instruction. So, that leads me to believe they have stated this line to many parents. 6 months to conclude 8 hours of driving school is beyond unacceptable. I would not recommend this facility to any parent. Especially with the expectation that your child will become more independent with the freedoms of a drivers licence. Here it is about to be 6 months later still dropping off, picking up & being inconvenienced with rescheduling. Exercise your right to choose a better company to invest in for your child's driving education. This place is a joke. Read Less
Madison M.
7 Jun 2015
REPORT
This business is now located at 3812 Pearl Road.
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know