Master & Sylvania Driving School
Toledo, Ohio
Reviews
Brad Bogert
13 Oct 2023
REPORT
Please read the reviews before you decide to use this school. Nothing but issues with the class dates and them changing them because instructors kept calling off. We showed up for one class to be ...
Please read the reviews before you decide to use this school. Nothing but issues with the class dates and them changing them because instructors kept calling off. We showed up for one class to be asked oh you're here for class? It was cancelled, we forgot to call you. Then they ran us to get a class rescheduled. Now we have been waiting for a month to get the driving part done only to be told "You're on the list" with no time frame that we will get finished. Its been very frustrating.
Update -
They have been communicative and helpful and have reached out to apologize and make things right. I do appreciate their effort in making things right and moving forward with getting schedule. Jamie who reached out was very friendly and willing to help. I do have to add that it shows alot that a business does monitor their reviews and reach out to customers to discuss and make things right
Kimberly Kohlhofer
17 Nov 2022
REPORT
Worst costumer experience ever! Waited 1.5 months from time we paid and signed contract to get drive time. Disorganized. Leslie from scheduling was rude and difficult. My daughter was scheduled for a ...
Worst costumer experience ever! Waited 1.5 months from time we paid and signed contract to get drive time. Disorganized. Leslie from scheduling was rude and difficult. My daughter was scheduled for a Saturday, then was told day before we "accidently" doubled booked and moved it to Monday at 7am. Monday no one showed up or called. Never received an apology. Apparently our personal time and schedule is not important.
I don't understand how things have changed so much in 3 years since when my son was there. Waste of time and money!
Katie Avery
4 Nov 2022
REPORT
Second attempt trying to participate in this company’s remedial course after being turned away for “not having enough people to continue with the class”.
Finally sitting in a class of 6 people, we wer...
Second attempt trying to participate in this company’s remedial course after being turned away for “not having enough people to continue with the class”.
Finally sitting in a class of 6 people, we were all strongly instructed to participate and be interactive in the class to help the day go by faster.
While the class was asking the instructor to explain one of the lessons that was going to be on the exam (since we were there to fully understand and take away something from the course) a lady (was denied several times to what her name was) who had been extremely full of attitude from the start had rushed out of a side room, and tried to make the whole class leave in a screaming manner. After the whole class was confused and taken by shock - a 41 year old man spoke up, who was there after working a 12 hour overnight shift was demanded to leave. Next, after not saying a word I was then demanded to leave because I “looked like I had an attitude” meanwhile we were being screamed at and I wasn’t saying anything in the first place.
I am in complete shock and extremely enraged after this being the second time trying to complete this course. As a mother of two, obviously without a license, this isn’t the easiest task to arrange.
Do not waste your time on this company for they are extremely rude and unprofessional. I have never seen anything like this. Never in my life have I been shouted at and treated with such delusional disrespect. I will be reporting this company further for its disgusting behavior. I hope no one has to experience anything like this in the future.
David James
18 Apr 2018
REPORT
Awesome school. Got my license on my first try. Jim my teacher was fun and Pete my driver helped so much in maneuverability.
Sarah Convoy
17 Apr 2018
REPORT
The driving school was great. Loved my classroom teacher. She made the classroom fun. My drivers were also good. The office staff was extremely helpful with all my issues.
David Desser
16 Apr 2018
REPORT
This school did a good job. Some of the reviews mention that it takes a month or two, or that you have to answer the phone when they call you back. Of course it takes a month or two, you have to take ...
This school did a good job. Some of the reviews mention that it takes a month or two, or that you have to answer the phone when they call you back. Of course it takes a month or two, you have to take six 4 hour classes then drive four times for 2 hours. Ten dates all together, and you can't do two on one day, so its going to take some time.
Sandra Moody
5 Aug 2017
REPORT
Patrick is truly a wonderful driving instructor very patient and kind! Thank you Patrick she passed her test on the first attempt!
Jazmin Gonzalez
12 Jun 2017
REPORT
The class it's self was a good experience. But I've been trying to schedule my drive time with the instructor for weeks. They either ignore the call or never reach back. Getting very annoyed I had my ...
The class it's self was a good experience. But I've been trying to schedule my drive time with the instructor for weeks. They either ignore the call or never reach back. Getting very annoyed I had my class in March and have been trying for way to long to schedule the rest.
Sylvania Driving
9 Feb 2017
REPORT
The best ever! Had a wonderful experience.
Molli Wise
10 Apr 2016
REPORT
3 of our 4 kids took the teen driving course through Master Driving and even though their schedule for driving times seemed backed out by 1-2 mo, they weren't as far out as other schools. Our boys fin...
3 of our 4 kids took the teen driving course through Master Driving and even though their schedule for driving times seemed backed out by 1-2 mo, they weren't as far out as other schools. Our boys finished either by their last scheduled time or earlier. Our daughter was delayed because of school obligations. We appreciated their flexibility in working with our schedule and their professionalism.
Mary
10 Apr 2016
REPORT
3 of our 4 kids took the teen driving course through Master Driving and even though their schedule for driving times seemed backed out by 1-2 mo, they weren't as far out as other schools. Our boys fin...
3 of our 4 kids took the teen driving course through Master Driving and even though their schedule for driving times seemed backed out by 1-2 mo, they weren't as far out as other schools. Our boys finished either by their last scheduled time or earlier. Our daughter was delayed because of school obligations. We appreciated their flexibility in working with our schedule and their professionalism.
Varkey Luke
29 Oct 2013
REPORT
This driving school do not give initial driving lessons. Parents much teach driving before they do anything. They need extra "fee" for certificate.
Then they "mail" the certificate. If it's lost in t...
This driving school do not give initial driving lessons. Parents much teach driving before they do anything. They need extra "fee" for certificate.
Then they "mail" the certificate. If it's lost in the mail you have fill in a form, notarize it and give another $20.00 to get the certificate. What a waste of time.
Other diving schools in this area charge a fee - that covers everything; never had a problem.
Book an Appointment
Online booking unavailable
Please call
(419) 841-4458
6725 West Central Avenue Suite Q-1
Toledo Ohio 43617
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CLAIM IT HEREIncorrect information? Let us know
Master & Sylvania Driving School
Toledo, Ohio
6725 West Central Avenue Suite Q-1
Toledo Ohio 43617
Reviews
Brad Bogert
13 Oct 2023
Please read the reviews before you decide to use this school. Nothing but issues with the class dates and them changing them because instructors kept calling off. We showed up for one class to be ...
Please read the reviews before you decide to use this school. Nothing but issues with the class dates and them changing them because instructors kept calling off. We showed up for one class to be asked oh you're here for class? It was cancelled, we forgot to call you. Then they ran us to get a class rescheduled. Now we have been waiting for a month to get the driving part done only to be told "You're on the list" with no time frame that we will get finished. Its been very frustrating.
Update -
They have been communicative and helpful and have reached out to apologize and make things right. I do appreciate their effort in making things right and moving forward with getting schedule. Jamie who reached out was very friendly and willing to help. I do have to add that it shows alot that a business does monitor their reviews and reach out to customers to discuss and make things right
Kimberly Kohlhofer
17 Nov 2022
Worst costumer experience ever! Waited 1.5 months from time we paid and signed contract to get drive time. Disorganized. Leslie from scheduling was rude and difficult. My daughter was scheduled for a ...
Worst costumer experience ever! Waited 1.5 months from time we paid and signed contract to get drive time. Disorganized. Leslie from scheduling was rude and difficult. My daughter was scheduled for a Saturday, then was told day before we "accidently" doubled booked and moved it to Monday at 7am. Monday no one showed up or called. Never received an apology. Apparently our personal time and schedule is not important.
I don't understand how things have changed so much in 3 years since when my son was there. Waste of time and money!
Katie Avery
4 Nov 2022
Second attempt trying to participate in this company’s remedial course after being turned away for “not having enough people to continue with the class”.
Finally sitting in a class of 6 people, we wer...
Second attempt trying to participate in this company’s remedial course after being turned away for “not having enough people to continue with the class”.
Finally sitting in a class of 6 people, we were all strongly instructed to participate and be interactive in the class to help the day go by faster.
While the class was asking the instructor to explain one of the lessons that was going to be on the exam (since we were there to fully understand and take away something from the course) a lady (was denied several times to what her name was) who had been extremely full of attitude from the start had rushed out of a side room, and tried to make the whole class leave in a screaming manner. After the whole class was confused and taken by shock - a 41 year old man spoke up, who was there after working a 12 hour overnight shift was demanded to leave. Next, after not saying a word I was then demanded to leave because I “looked like I had an attitude” meanwhile we were being screamed at and I wasn’t saying anything in the first place.
I am in complete shock and extremely enraged after this being the second time trying to complete this course. As a mother of two, obviously without a license, this isn’t the easiest task to arrange.
Do not waste your time on this company for they are extremely rude and unprofessional. I have never seen anything like this. Never in my life have I been shouted at and treated with such delusional disrespect. I will be reporting this company further for its disgusting behavior. I hope no one has to experience anything like this in the future.
David James
18 Apr 2018
Awesome school. Got my license on my first try. Jim my teacher was fun and Pete my driver helped so much in maneuverability.
Sarah Convoy
17 Apr 2018
The driving school was great. Loved my classroom teacher. She made the classroom fun. My drivers were also good. The office staff was extremely helpful with all my issues.
David Desser
16 Apr 2018
This school did a good job. Some of the reviews mention that it takes a month or two, or that you have to answer the phone when they call you back. Of course it takes a month or two, you have to take ...
This school did a good job. Some of the reviews mention that it takes a month or two, or that you have to answer the phone when they call you back. Of course it takes a month or two, you have to take six 4 hour classes then drive four times for 2 hours. Ten dates all together, and you can't do two on one day, so its going to take some time.
Sandra Moody
5 Aug 2017
Patrick is truly a wonderful driving instructor very patient and kind! Thank you Patrick she passed her test on the first attempt!
Jazmin Gonzalez
12 Jun 2017
The class it's self was a good experience. But I've been trying to schedule my drive time with the instructor for weeks. They either ignore the call or never reach back. Getting very annoyed I had my ...
The class it's self was a good experience. But I've been trying to schedule my drive time with the instructor for weeks. They either ignore the call or never reach back. Getting very annoyed I had my class in March and have been trying for way to long to schedule the rest.
Sylvania Driving
9 Feb 2017
The best ever! Had a wonderful experience.
Molli Wise
10 Apr 2016
3 of our 4 kids took the teen driving course through Master Driving and even though their schedule for driving times seemed backed out by 1-2 mo, they weren't as far out as other schools. Our boys fin...
3 of our 4 kids took the teen driving course through Master Driving and even though their schedule for driving times seemed backed out by 1-2 mo, they weren't as far out as other schools. Our boys finished either by their last scheduled time or earlier. Our daughter was delayed because of school obligations. We appreciated their flexibility in working with our schedule and their professionalism.
Mary
10 Apr 2016
3 of our 4 kids took the teen driving course through Master Driving and even though their schedule for driving times seemed backed out by 1-2 mo, they weren't as far out as other schools. Our boys fin...
3 of our 4 kids took the teen driving course through Master Driving and even though their schedule for driving times seemed backed out by 1-2 mo, they weren't as far out as other schools. Our boys finished either by their last scheduled time or earlier. Our daughter was delayed because of school obligations. We appreciated their flexibility in working with our schedule and their professionalism.
Varkey Luke
29 Oct 2013
This driving school do not give initial driving lessons. Parents much teach driving before they do anything. They need extra "fee" for certificate.
Then they "mail" the certificate. If it's lost in t...
This driving school do not give initial driving lessons. Parents much teach driving before they do anything. They need extra "fee" for certificate.
Then they "mail" the certificate. If it's lost in the mail you have fill in a form, notarize it and give another $20.00 to get the certificate. What a waste of time.
Other diving schools in this area charge a fee - that covers everything; never had a problem.
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CLAIM IT HEREIncorrect information? Let us know