I do not recommend this place at all. It is the worst place I have ever dealt with, and a very unfair and disappointing experience.
Our experience with the Allen location was completely unprofessiona... Read More
I do not recommend this place at all. It is the worst place I have ever dealt with, and a very unfair and disappointing experience.
Our experience with the Allen location was completely unprofessional from start to finish. My 17-year-old son is a good driver and has been learning for two years, yet he was treated in a stressful and disrespectful way during his road test.
The examiner (Jannie) was rude and unprofessional. She spoke continuously throughout the test, made constant critical comments, and even raised her voice when giving instructions, which caused unnecessary pressure and affected his focus. A driving examiner should remain calm and neutral, not create stress or distraction.
The speed limit was 30 mph, and my son was driving 25 mph in a safe and controlled manner. He was then instructed to speed up, and when his speed briefly reached 31 mph for only a few seconds, he was immediately failed. This decision feels inconsistent and unreasonable.
I also contacted the owner directly by phone and email, but received no response, which shows a lack of accountability from management.
Honestly, it gives the impression that some teens are failed easily so they have to retake the test and pay the $40 retest fee again, which raises serious concerns about fairness.
After the test, the examiner Jannie spoke in a rude and dismissive tone and told me I need to keep training my son, even though he has been driving with a permit for two years and I was supervising him the entire time. The way it was said was unprofessional and unnecessary.
To be clear, my son retook the test the same day at another driving school just two hours later, paid again, and passed with no issues. The examiner there confirmed he is a good driver.
Overall, this was a very unfair, stressful, and unprofessional experience. I would not recommend this place to anyone. Read Less