I wish some of these other reviews would make a note as to where they were located because our experience in Waco, Texas was phenomenal! I wish I could give it more than 5 stars!! Working with DPS to schedule a road test and then getting an examiner that was not helpful or able to communicate effectively was a huge letdown for my son. I called Austin Driving School and was able to get scheduled just for the road test...the SAME DAY!! Not only were they helpful and kind...the instructor went over the expectations prior to the road test and then encouraged my son during the drive. My son is a really good driver but was anxious after the experience with DPS. I have told everyone I know that if I had known about the option of taking the road test at Austin Driving School prior to the DPS experience..we would have done it months earlier!! Read Less

I moved from Austin to Mc Kinney due to my dad's medical condition, and because of this, I had to get my paperwork transfered from the Austin Driving School on Slaughter Lane to this one in Garland. I moved in June and it took nearly 4 months for the school on Slaughter Lane to transfer my papers here! Furthermore, they also lost my timecard, which meant I had to redo the three instructional hours that I originally had done. However I did not mind this problem, because my new instructor, Richard, has taught me a lot about the roads and driving skills that I had never learned from my other two instructors in Austin. He gives me very insightful tips and I actually enjoyed driving under his guidance! Although the lost of my timecard was unfortunate, I was able to further improve my driving and learn more from my instructor in this location. Highly recommend! Read Less

First of all, I would give zero stars it were an option! First I enrolled my oldest son, then my daughter shortly after. My son finished his class work first and started his driving part. It took a while to finish due to constant rescheduling by the school. My son decided he needed extra lessons, and Richard said he would help him out if he paid him "cash under the table" .My son agreed, and paid him the extra 200.00. He constantly pulled a no show or cancelled minutes before the lessons. It took several weeks and a phone call from me, when he stopped even answering the phone to my son, to get him to finally finish these extra lessons. Meanwhile, my daughter finished class work and started the driving lessons. The same thing starts with her. Constant cancellations! She constantly scheduled them according to their schedule, and guidelines. Still more cancelations.It literally took from March 18, 2017 to Nov. 15, 2017 to get them to finish her lessons, that technically she was not allowed to finish..And this is the part that made me the saddest of all. My daughter had been trying to schedule her final 2 lessons, and they were cancelled by an employee. The school called my daughter after she finally got a schedule date, and told her to make sure she brings a " no show fee". My daughter tries to tell them that the employee called and cancelled ,they said you have to pay, as you have no proof. Since I was present when the employee called on MY phone, I went in with her. I told Richard that I was there when his employee cancelled, and that she was not going to pay the fee. He said she will pay or she don' t drive. I told him that is fine . Since you did the same with my son, you can take it up with my attorney. At that point he told me that I was getting smart with him, and if I did not get out of the building he would call the police on me. I told him I had a right to complain as I am a customer, and he was trying to scam my daughter. Again he told me to get out now or he would call the police. I complied and stepped out, but watched my daughter through the window. He had his finger in my daughter's face, I open the door, but did not go in, but told him not to take it out on my daughter. He said I am giving her her last lesson, and you better close the door now. Keep in mind he still owed my daughter 2 driving lessons and 2 observations. She gets back from her lesson, he gives her the driving certificate and told her not to come back! This has got to be the most ridiculous, and sad situation I have ever been involved in , and over $15.00. The money obviously was not the problem for me, but the last straw, and on principal, I had to call him out. You would think, he would have agreed to talk to his employee first, before acting in such a rude mannerI Unfortunately, that is the only way he knows how to behave, as has been my experience over the last months. I have 3 more kids who need driving lessons, but you can be sure they won't be going to this scam of a business! Read Less