I Drive Safely
Houston, Texas
Reviews
Jessica Santiago
8 Jun 2026
REPORT
I purchased the 4hr/BID & took the class via video which in my opinion made it fun to learn, based on my experience, this is NO scam, got my certificate via email, printed it, took it to court & was a...
I purchased the 4hr/BID & took the class via video which in my opinion made it fun to learn, based on my experience, this is NO scam, got my certificate via email, printed it, took it to court & was accepted, no issues whatsoever. I hope this helps someone 🙏🏼
Rene Rodriguez
14 Feb 2026
REPORT
Absolutely Terrible – Save Your Money.
I rarely write negative reviews, but my experience with iDrive Safely was so exceptionally frustrating that I feel obligated to warn others. The overall user ex...
Absolutely Terrible – Save Your Money.
I rarely write negative reviews, but my experience with iDrive Safely was so exceptionally frustrating that I feel obligated to warn others. The overall user experience is incredibly poor from start to finish.
First, the course materials are completely unprofessional and riddled with improper grammar. It makes the entire program feel cheap and hastily thrown together. Even worse than the typos, however, are the glaring technical and factual errors. The course contains wrong links that redirect you to external inspection sites, and to make matters worse, those sites have completely incorrect information on their checklists. It’s incredibly confusing and totally counterproductive for a course that is supposed to be teaching safety and compliance.
When I tried to address these glaring issues with Chris, I was met with zero accountability. It is incredibly frustrating to deal with a company that refuses to take ownership of its mistakes, which speaks volumes about the poor leadership running this organization. No one seems to care about the quality of the product or the experience of the paying user.
I highly recommend you stay away from iDrive Safely. Save your money and go with a more reputable provider, or you risk being severely disappointed.
Amy Arrant
25 Sep 2024
REPORT
Husband took the defensive driving course, swear we picked for ticket dismissal. Finished the course, and there’s only an insurance certificate, no court copy. Company says we picked the wrong course....
Husband took the defensive driving course, swear we picked for ticket dismissal. Finished the course, and there’s only an insurance certificate, no court copy. Company says we picked the wrong course. Guess what, the ticket dismissal course is the same course. They refused to fix it. Other sites give you both certificates for the same price BECAUSE UTS THE SAME COURSE. Do not recommend
Kiana Davis
12 Dec 2019
REPORT
I signed up for the safety driving course for a deferred disposition. During a mini break from the 6 hour course I decided to search the reviews. All the reviews were horrible... this completely scare...
I signed up for the safety driving course for a deferred disposition. During a mini break from the 6 hour course I decided to search the reviews. All the reviews were horrible... this completely scared me, because I needed to complete it within 24 hours with my certificate delivered electronically! I decided to just ignore the reviews and finish the course... & everything actually worked out. I finished at 11:59 pm yesterday, and the certificate came directly to my email. I just left the courthouse, & accepted it with no issue.
I think people are more prone to leaving bad reviews, then sharing good experiences. So I just wanted to leave a good review, sharing my experience for anyone who’s looking at the reviews and second guessing their decision (:
Kaylee Noelle
4 Nov 2019
REPORT
I purchased the Adult Drivers Course yesterday. The overall setup of the course, at least for the computer is kind of strange. Like, it looks like it's kind of put together quickly? Anyways, the video...
I purchased the Adult Drivers Course yesterday. The overall setup of the course, at least for the computer is kind of strange. Like, it looks like it's kind of put together quickly? Anyways, the videos would finish and leave me sitting there sometimes for a minute just doing nothing, which was okay because of the technicalities for the time needed for the whole course, but the "next module" arrow would take even longer to load after the timer hit 00:00. Not super interactive either. I used it for a day and I decided to go with another program. I called to ask about a refund, and I was on hold for about 15 mins when somebody picked up (which is a lot shorter than I was expecting according to reviews). The worker asked me the reason for the refund, the email address on the account, and some verification of identity questions; then he gave me the number of my receipt/refund confirmation number. He said the funds will be back in my bank account in 30 days at most or 7-10 business days, and to check my email and bank account for it, and to call back if I have any questions or concerns. So we'll see how this goes. I'd give it maybe 2.5 stars for the course but customer service wasn't horrible so I went ahead and gave it 3 stars.
Liz Espinosa
12 Apr 2018
REPORT
Decent course. Needed some more videos, but it was ok overall.
Laura Kay
14 Mar 2018
REPORT
We used this course three years ago and it was fine but I do not recommend it now. Something has changed and we keep getting held up with responses like “there must be some kind of computer glitch” an...
We used this course three years ago and it was fine but I do not recommend it now. Something has changed and we keep getting held up with responses like “there must be some kind of computer glitch” and “we will send this to IT” but Nothing happens. My child is frustrated because he cannot get his permit.
Uptown Haus
14 Mar 2018
REPORT
I purchased the online safety course. Their stupid voice verification system is completely useless. It locked me out more than three times. And every time it locks you out, you need to wait 3 hours...
I purchased the online safety course. Their stupid voice verification system is completely useless. It locked me out more than three times. And every time it locks you out, you need to wait 3 hours for support to get to you. I could've taken this course 2 times in person by this time.
THEN the online chat agent made me call the line and wait ANOTHER three hours to get a refund.
Naledi Khabele
2 Mar 2018
REPORT
It was terrible, I don't recommend.
It wouldn't load (very glitchy) and the customer service either left me on hold, or told me to try later, it never worked
Don't use this site. I had to start over ...
It was terrible, I don't recommend.
It wouldn't load (very glitchy) and the customer service either left me on hold, or told me to try later, it never worked
Don't use this site. I had to start over on Aceable. (Aceable is wayyyyy better)
Trevor Carda
13 Feb 2018
REPORT
This is not a six hour online safety course, more around eight hours. I was able to watch six out of twenty videos. Videos have questions right after they are done. I have sent over ten emails to them...
This is not a six hour online safety course, more around eight hours. I was able to watch six out of twenty videos. Videos have questions right after they are done. I have sent over ten emails to them and not one response back in over two weeks. I do not recommend this online course.
Christian Botello
9 Aug 2017
REPORT
If I could give negative stars I would, I'm lost for words, the customer service is surreal, it is beyond the worst customer service I've ever encountered by far, as of matter of fact this is the only...
If I could give negative stars I would, I'm lost for words, the customer service is surreal, it is beyond the worst customer service I've ever encountered by far, as of matter of fact this is the only damn company I've ever dealt with that doesn't answer the damn phone at all, I've called multiple times for half an hour during the day and late at night with no success, the first time I called I had the option to be on a waiting list and later in the day they called me for 1 second and hung up, I didn't even get the chance to answer, they also don't reply to your emails, I've been trying to get a refund but they haven't responded. Unbelievable...
Michael Cutherell
1 Aug 2017
REPORT
Terrible service and the online course doesn't work either.
Step Ahead
1 Aug 2017
REPORT
Customer Care Service is on another level. I had issue with my voice authentication so I just had to call help center and they solved it. And also they discounted my older authentication failure. I am...
Customer Care Service is on another level. I had issue with my voice authentication so I just had to call help center and they solved it. And also they discounted my older authentication failure. I am happy with the service and also recommend to everyone.
Miguel Salas
12 Apr 2017
REPORT
Worse experience. They take your money and don't even send the correct information on your certificates. They don't send you all the papers you paid for and don't issue you a refund. Horrible!
Chadwick Hines
14 Feb 2017
REPORT
This place is a nightmare. Customer support agents don't know what they are talking about and all give you different answers. If you want your child to be disappointed and have to wait an extra numb...
This place is a nightmare. Customer support agents don't know what they are talking about and all give you different answers. If you want your child to be disappointed and have to wait an extra number of months to get their license, then by all means use this company.
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I Drive Safely
Houston, Texas
Reviews
Jessica Santiago
8 Jun 2026
I purchased the 4hr/BID & took the class via video which in my opinion made it fun to learn, based on my experience, this is NO scam, got my certificate via email, printed it, took it to court & was a...
I purchased the 4hr/BID & took the class via video which in my opinion made it fun to learn, based on my experience, this is NO scam, got my certificate via email, printed it, took it to court & was accepted, no issues whatsoever. I hope this helps someone 🙏🏼
Rene Rodriguez
14 Feb 2026
Absolutely Terrible – Save Your Money.
I rarely write negative reviews, but my experience with iDrive Safely was so exceptionally frustrating that I feel obligated to warn others. The overall user ex...
Absolutely Terrible – Save Your Money.
I rarely write negative reviews, but my experience with iDrive Safely was so exceptionally frustrating that I feel obligated to warn others. The overall user experience is incredibly poor from start to finish.
First, the course materials are completely unprofessional and riddled with improper grammar. It makes the entire program feel cheap and hastily thrown together. Even worse than the typos, however, are the glaring technical and factual errors. The course contains wrong links that redirect you to external inspection sites, and to make matters worse, those sites have completely incorrect information on their checklists. It’s incredibly confusing and totally counterproductive for a course that is supposed to be teaching safety and compliance.
When I tried to address these glaring issues with Chris, I was met with zero accountability. It is incredibly frustrating to deal with a company that refuses to take ownership of its mistakes, which speaks volumes about the poor leadership running this organization. No one seems to care about the quality of the product or the experience of the paying user.
I highly recommend you stay away from iDrive Safely. Save your money and go with a more reputable provider, or you risk being severely disappointed.
Amy Arrant
25 Sep 2024
Husband took the defensive driving course, swear we picked for ticket dismissal. Finished the course, and there’s only an insurance certificate, no court copy. Company says we picked the wrong course....
Husband took the defensive driving course, swear we picked for ticket dismissal. Finished the course, and there’s only an insurance certificate, no court copy. Company says we picked the wrong course. Guess what, the ticket dismissal course is the same course. They refused to fix it. Other sites give you both certificates for the same price BECAUSE UTS THE SAME COURSE. Do not recommend
Kiana Davis
12 Dec 2019
I signed up for the safety driving course for a deferred disposition. During a mini break from the 6 hour course I decided to search the reviews. All the reviews were horrible... this completely scare...
I signed up for the safety driving course for a deferred disposition. During a mini break from the 6 hour course I decided to search the reviews. All the reviews were horrible... this completely scared me, because I needed to complete it within 24 hours with my certificate delivered electronically! I decided to just ignore the reviews and finish the course... & everything actually worked out. I finished at 11:59 pm yesterday, and the certificate came directly to my email. I just left the courthouse, & accepted it with no issue.
I think people are more prone to leaving bad reviews, then sharing good experiences. So I just wanted to leave a good review, sharing my experience for anyone who’s looking at the reviews and second guessing their decision (:
Kaylee Noelle
4 Nov 2019
I purchased the Adult Drivers Course yesterday. The overall setup of the course, at least for the computer is kind of strange. Like, it looks like it's kind of put together quickly? Anyways, the video...
I purchased the Adult Drivers Course yesterday. The overall setup of the course, at least for the computer is kind of strange. Like, it looks like it's kind of put together quickly? Anyways, the videos would finish and leave me sitting there sometimes for a minute just doing nothing, which was okay because of the technicalities for the time needed for the whole course, but the "next module" arrow would take even longer to load after the timer hit 00:00. Not super interactive either. I used it for a day and I decided to go with another program. I called to ask about a refund, and I was on hold for about 15 mins when somebody picked up (which is a lot shorter than I was expecting according to reviews). The worker asked me the reason for the refund, the email address on the account, and some verification of identity questions; then he gave me the number of my receipt/refund confirmation number. He said the funds will be back in my bank account in 30 days at most or 7-10 business days, and to check my email and bank account for it, and to call back if I have any questions or concerns. So we'll see how this goes. I'd give it maybe 2.5 stars for the course but customer service wasn't horrible so I went ahead and gave it 3 stars.
Liz Espinosa
12 Apr 2018
Decent course. Needed some more videos, but it was ok overall.
Laura Kay
14 Mar 2018
We used this course three years ago and it was fine but I do not recommend it now. Something has changed and we keep getting held up with responses like “there must be some kind of computer glitch” an...
We used this course three years ago and it was fine but I do not recommend it now. Something has changed and we keep getting held up with responses like “there must be some kind of computer glitch” and “we will send this to IT” but Nothing happens. My child is frustrated because he cannot get his permit.
Uptown Haus
14 Mar 2018
I purchased the online safety course. Their stupid voice verification system is completely useless. It locked me out more than three times. And every time it locks you out, you need to wait 3 hours...
I purchased the online safety course. Their stupid voice verification system is completely useless. It locked me out more than three times. And every time it locks you out, you need to wait 3 hours for support to get to you. I could've taken this course 2 times in person by this time.
THEN the online chat agent made me call the line and wait ANOTHER three hours to get a refund.
Naledi Khabele
2 Mar 2018
It was terrible, I don't recommend.
It wouldn't load (very glitchy) and the customer service either left me on hold, or told me to try later, it never worked
Don't use this site. I had to start over ...
It was terrible, I don't recommend.
It wouldn't load (very glitchy) and the customer service either left me on hold, or told me to try later, it never worked
Don't use this site. I had to start over on Aceable. (Aceable is wayyyyy better)
Trevor Carda
13 Feb 2018
This is not a six hour online safety course, more around eight hours. I was able to watch six out of twenty videos. Videos have questions right after they are done. I have sent over ten emails to them...
This is not a six hour online safety course, more around eight hours. I was able to watch six out of twenty videos. Videos have questions right after they are done. I have sent over ten emails to them and not one response back in over two weeks. I do not recommend this online course.
Christian Botello
9 Aug 2017
If I could give negative stars I would, I'm lost for words, the customer service is surreal, it is beyond the worst customer service I've ever encountered by far, as of matter of fact this is the only...
If I could give negative stars I would, I'm lost for words, the customer service is surreal, it is beyond the worst customer service I've ever encountered by far, as of matter of fact this is the only damn company I've ever dealt with that doesn't answer the damn phone at all, I've called multiple times for half an hour during the day and late at night with no success, the first time I called I had the option to be on a waiting list and later in the day they called me for 1 second and hung up, I didn't even get the chance to answer, they also don't reply to your emails, I've been trying to get a refund but they haven't responded. Unbelievable...
Michael Cutherell
1 Aug 2017
Terrible service and the online course doesn't work either.
Step Ahead
1 Aug 2017
Customer Care Service is on another level. I had issue with my voice authentication so I just had to call help center and they solved it. And also they discounted my older authentication failure. I am...
Customer Care Service is on another level. I had issue with my voice authentication so I just had to call help center and they solved it. And also they discounted my older authentication failure. I am happy with the service and also recommend to everyone.
Miguel Salas
12 Apr 2017
Worse experience. They take your money and don't even send the correct information on your certificates. They don't send you all the papers you paid for and don't issue you a refund. Horrible!
Chadwick Hines
14 Feb 2017
This place is a nightmare. Customer support agents don't know what they are talking about and all give you different answers. If you want your child to be disappointed and have to wait an extra numb...
This place is a nightmare. Customer support agents don't know what they are talking about and all give you different answers. If you want your child to be disappointed and have to wait an extra number of months to get their license, then by all means use this company.
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