They love advertising a “friendly environment.” Don’t believe it. A few instructors were genuinely respectful, patient, and actually knew how to teach. But my last instructor completely ruined the experience. He wasn’t just rude—he repeatedly made racial remarks, treated me with disrespect from start to finish, and seemed more interested in humiliating and discouraging me than teaching me how to drive. Instead of building confidence, he did everything he could to tear it down. If that’s the kind of instructor they choose to represent their school, it says a lot. I was ready to book more lessons and even take my road test here. After this experience, not a chance. They didn’t just lose a customer—they made sure I’d never recommend this place to anyone. A 4.7-star rating? My foot. If this is the kind of behavior they allow from their instructors, that rating doesn’t reflect reality. If you’re thinking about coming here, I genuinely hope you don’t end up with the same instructor. Good luck—you might need it. Read Less

After a frantic experience at the TXDPS, Terri and her team not only fit us into their schedule, but calmed my stressed out mama heart while they did it. I highly recommend the quick and efficient, understanding and affordable services provided. I highly recommend this company. Read Less

If you’re looking for a driving school in Lakeway that offers solid instruction paired with the sudden, unprovoked wrath of a man who appears personally victimized by a toddler holding a broom, National Driving School is your spot. The Good: The staff. 10/10. Absolute gems. They were so kind, welcoming, they even gave my 16-month-old crayons and didn't mind him "helping" sweep with a broom they’d left out. In fact, they encouraged his playful cleaning of the space. We were the only customers there—it was peaceful, quiet, and professional, and we were glad to wait 10 minutes around kind employees. The Chaos: Enter the owner, Wayne Tully, who burst in like he was conducting an !6E raid. Apparently, in Wayne’s world, an innocent toddler opening and closing a cabinet (for their complimentary coffee for paying customers, by the way, see attached photo) is a high-level security breach. Wayne decided the best business move was yell—yes, yell—at a pregnant woman (me) to keep my 16-month-old baby “On the couch! He has to stay there.” I did not yell back nor snap back any threats; I was just in shock. The Irony: It’s a driving school, yet the owner has the emotional regulation of a car with no brakes. He mansplained to me that this "isn't a nursery”, and, even though I had already paid for their services, I just kept quiet and let him continue to rant. Rather than subject myself and my baby to this man's unhinged negativity, I said, "I'll just leave," to which he loudly retorted, “Good.” His parting gift? A charming, "Have a nice day, and don't come back here”, all while staring at me and my baby angrily as I walked out the door. Crazy. The Verdict: I truly feel for the lovely employees who had to apologize for their boss's behavior. The driving test, the instructor, and the receptionist themselves? Great, 10/10. However, if you are a parent who wants to be treated decently, or simply prefer not to be screamed at by a grown man having a meltdown over a toddler touching a broom that they left out, I’d suggest taking your business elsewhere. Wayne, if you're reading this, you need to relax, and know that: curious toddlers move, cabinets are meant to be opened and closed, and paying customers deserve basic respect and generally don't enjoy being treated like garbage. For reference: both my husband and I are business owners in Austin, and would never treat any client this way. Read Less