Mansfield Driving Academy
Mansfield, Texas
Reviews
Bao Le
20 Jul 2026
REPORT
The driving academy provided a welcoming, professional, and enjoyable learning environment. The instructors were patient, knowledgeable, and made every lesson easy to understand. During my driving tes...
The driving academy provided a welcoming, professional, and enjoyable learning environment. The instructors were patient, knowledgeable, and made every lesson easy to understand. During my driving test, I felt completely comfortable and never felt pressured, which helped me stay calm and confident. Overall, I had an excellent experience and would highly recommend this academy to anyone looking to learn how to drive.
Backup Dre
25 May 2026
REPORT
The owner is hands down amazing I really enjoyed driving with him and I’d comeback again and if your kids go to Arlington schools look for him amazing teacher aswell
Candace Little
25 Apr 2026
REPORT
I previously had a very frustrating experience trying to get in touch with Mansfield Driving School and schedule my son’s driving test. Communication was difficult, and I had a hard time reaching anyo...
I previously had a very frustrating experience trying to get in touch with Mansfield Driving School and schedule my son’s driving test. Communication was difficult, and I had a hard time reaching anyone by phone or email, which made the process stressful—especially with timing around my son turning 16.
However, I want to update my review because the owner Jakob personally stepped in and took care of us. We were able to get my son scheduled, and when we went in, the owner was actually the instructor/tester that day. He was professional, patient, and provided great customer service—not just to us, but to others in the office as well. That really turned our experience around, and I truly appreciate him making things right.
That being said, I do want to offer honest feedback—because I’ve noticed I’m not the only one who’s mentioned it. The front desk experience could use improvement. The attitude and tone when asking basic questions didn’t feel welcoming, and first impressions really matter, especially for parents and teens already navigating the stress of this process.
Overall, I’m grateful everything worked out and that the owner made sure we were taken care of. With some improvements in front desk customer service and communication, this could easily be a 5-star experience.
Ivy Machado
5 Dec 2025
REPORT
I highly encourage you to do your research and go somewhere else. The teachers are wonderful, my daughter enjoyed the learning part, BUT the customer service here is terrible and deserves no stars. Ge...
I highly encourage you to do your research and go somewhere else. The teachers are wonderful, my daughter enjoyed the learning part, BUT the customer service here is terrible and deserves no stars. Getting anyone to answer the phone is terrible, recently was in office watching the front desk lady dismiss calls. All 6 calls. Another employee walked in and discussed the reviews and they giggled. The ladies are extremely rude and hate answering any questions. They don’t tell you that when you schedule driving you have to log on and pick a date and time at 6pm. If you log on at 6:02 you will not receive a drive time you are too late. It’s insane to “fight” for a drive time. Read the comments below this is terrible.
You can definitely find better customer service and help to navigate this process, the amount we paid we regret paying this business! Good luck
Shalenah Durant
26 Aug 2025
REPORT
We enrolled my daughter for in-class lessons back in January/February and have been trying for months to schedule the behind-the-wheel driving sessions. It has been an extremely frustrating experience...
We enrolled my daughter for in-class lessons back in January/February and have been trying for months to schedule the behind-the-wheel driving sessions. It has been an extremely frustrating experience.
The owner avoids addressing parents directly and pushes all communication through the front desk staff, leaving families who already paid with no accountability. This business model feels like a cash grab. they take your money up front, but when it comes to scheduling the driving lessons, it’s practically impossible.
Every other Wednesday, families log on right at the release time, and within less than 30 seconds, every slot is gone. It feels like the Hunger Games just to secure a lesson. This system is deeply flawed and unfair to students who are depending on this for their license.
There needs to be a much better scheduling process and more transparency. At this point, I plan to file a complaint with the Better Business Bureau because these practices are not acceptable. Parents and students deserve far better.
Bevo44
1 Sep 2010
REPORT
The lowest price in the area, nicest cars, and state of the art facility. Call us up or come on in.
Experienced Customer
25 Aug 2010
REPORT
I have 4 teenagers and this is the worst school I ever had the misfortune of dealing with! The information from the school is inaccurate, instructors refuse behind the wheel instruction until student...
I have 4 teenagers and this is the worst school I ever had the misfortune of dealing with! The information from the school is inaccurate, instructors refuse behind the wheel instruction until student learns outside of class how to operate vehicle (doesnt this defeat the purpose of drivers ed?), procedures change to cover schools current dilemma, instructors always unreachable, prices advertised one amount at registration & increased on first day of class even when u have the flyer stating the lower price, students who received financial assistance thru outside educational programs are still charged the new full price & not reimbursed the amount that was paid for by assistance program (in essence they were double charged), students are marked as no shows and charged fees for driving days that the student was not ever registered to drive on, etc. The list of infractions and complaints goes on and on...
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(817) 478-5575
2364 U.S. 287 Frontage Road
Mansfield Texas 76063
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CLAIM IT HEREIncorrect information? Let us know
Mansfield Driving Academy
Mansfield, Texas
2364 U.S. 287 Frontage Road
Mansfield Texas 76063
Reviews
Bao Le
20 Jul 2026
The driving academy provided a welcoming, professional, and enjoyable learning environment. The instructors were patient, knowledgeable, and made every lesson easy to understand. During my driving tes...
The driving academy provided a welcoming, professional, and enjoyable learning environment. The instructors were patient, knowledgeable, and made every lesson easy to understand. During my driving test, I felt completely comfortable and never felt pressured, which helped me stay calm and confident. Overall, I had an excellent experience and would highly recommend this academy to anyone looking to learn how to drive.
Backup Dre
25 May 2026
The owner is hands down amazing I really enjoyed driving with him and I’d comeback again and if your kids go to Arlington schools look for him amazing teacher aswell
Candace Little
25 Apr 2026
I previously had a very frustrating experience trying to get in touch with Mansfield Driving School and schedule my son’s driving test. Communication was difficult, and I had a hard time reaching anyo...
I previously had a very frustrating experience trying to get in touch with Mansfield Driving School and schedule my son’s driving test. Communication was difficult, and I had a hard time reaching anyone by phone or email, which made the process stressful—especially with timing around my son turning 16.
However, I want to update my review because the owner Jakob personally stepped in and took care of us. We were able to get my son scheduled, and when we went in, the owner was actually the instructor/tester that day. He was professional, patient, and provided great customer service—not just to us, but to others in the office as well. That really turned our experience around, and I truly appreciate him making things right.
That being said, I do want to offer honest feedback—because I’ve noticed I’m not the only one who’s mentioned it. The front desk experience could use improvement. The attitude and tone when asking basic questions didn’t feel welcoming, and first impressions really matter, especially for parents and teens already navigating the stress of this process.
Overall, I’m grateful everything worked out and that the owner made sure we were taken care of. With some improvements in front desk customer service and communication, this could easily be a 5-star experience.
Ivy Machado
5 Dec 2025
I highly encourage you to do your research and go somewhere else. The teachers are wonderful, my daughter enjoyed the learning part, BUT the customer service here is terrible and deserves no stars. Ge...
I highly encourage you to do your research and go somewhere else. The teachers are wonderful, my daughter enjoyed the learning part, BUT the customer service here is terrible and deserves no stars. Getting anyone to answer the phone is terrible, recently was in office watching the front desk lady dismiss calls. All 6 calls. Another employee walked in and discussed the reviews and they giggled. The ladies are extremely rude and hate answering any questions. They don’t tell you that when you schedule driving you have to log on and pick a date and time at 6pm. If you log on at 6:02 you will not receive a drive time you are too late. It’s insane to “fight” for a drive time. Read the comments below this is terrible.
You can definitely find better customer service and help to navigate this process, the amount we paid we regret paying this business! Good luck
Shalenah Durant
26 Aug 2025
We enrolled my daughter for in-class lessons back in January/February and have been trying for months to schedule the behind-the-wheel driving sessions. It has been an extremely frustrating experience...
We enrolled my daughter for in-class lessons back in January/February and have been trying for months to schedule the behind-the-wheel driving sessions. It has been an extremely frustrating experience.
The owner avoids addressing parents directly and pushes all communication through the front desk staff, leaving families who already paid with no accountability. This business model feels like a cash grab. they take your money up front, but when it comes to scheduling the driving lessons, it’s practically impossible.
Every other Wednesday, families log on right at the release time, and within less than 30 seconds, every slot is gone. It feels like the Hunger Games just to secure a lesson. This system is deeply flawed and unfair to students who are depending on this for their license.
There needs to be a much better scheduling process and more transparency. At this point, I plan to file a complaint with the Better Business Bureau because these practices are not acceptable. Parents and students deserve far better.
Bevo44
1 Sep 2010
The lowest price in the area, nicest cars, and state of the art facility. Call us up or come on in.
Experienced Customer
25 Aug 2010
I have 4 teenagers and this is the worst school I ever had the misfortune of dealing with! The information from the school is inaccurate, instructors refuse behind the wheel instruction until student...
I have 4 teenagers and this is the worst school I ever had the misfortune of dealing with! The information from the school is inaccurate, instructors refuse behind the wheel instruction until student learns outside of class how to operate vehicle (doesnt this defeat the purpose of drivers ed?), procedures change to cover schools current dilemma, instructors always unreachable, prices advertised one amount at registration & increased on first day of class even when u have the flyer stating the lower price, students who received financial assistance thru outside educational programs are still charged the new full price & not reimbursed the amount that was paid for by assistance program (in essence they were double charged), students are marked as no shows and charged fees for driving days that the student was not ever registered to drive on, etc. The list of infractions and complaints goes on and on...
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Is this your business?
CLAIM IT HEREIncorrect information? Let us know