A-1 Driving School
Provo, Utah
Reviews
karson Liston
31 Jul 2026
REPORT
I had a really good time it was really fun and my instructor robert welder was a really good driver and he deserves 5 stars
Studio Aya
10 Jul 2026
REPORT
From day one, the communication was a complete joke. Trying to schedule a lesson is like trying to contact a secret government agency. They never answer the phone, ignore emails for days, and twice—TW...
From day one, the communication was a complete joke. Trying to schedule a lesson is like trying to contact a secret government agency. They never answer the phone, ignore emails for days, and twice—TWICE—they completely ghosted me on scheduled appointments. No text, no call, nothing. Just me standing on the curb like an idiot waiting for an instructor who never showed up.
But it gets so much worse.
And when they did look up? Zero patience. If I made a minor mistake, they’d loudly sigh, roll their eyes, or snap at me. I'm a new driver, my anxiety was already through the roof, and they just made me feel utterly incompetent. A driving instructor is supposed to build your confidence, not make you want to cry behind the wheel.
To top it all off, the car itself was disgusting and felt completely unsafe. The interior was filthy, and the brakes were so worn down and spongy that it felt like a massive safety hazard.
Honestly, it is a complete scam. They take a massive amount of your money and give you zero support, awful customer service, and instructors who couldn't care less about your safety. I ended up having to pay for extra lessons at a different school just to unlearn the bad habits and driving anxiety this place gave me.
Kreative Kailyn
31 May 2026
REPORT
The online course was super easy, and Toby was great and very calm, I was nervous to drive with an instructor but it was so stress free! However, do NOT book with Kelly. I had one drive with her and s...
The online course was super easy, and Toby was great and very calm, I was nervous to drive with an instructor but it was so stress free! However, do NOT book with Kelly. I had one drive with her and she used her emergency brake before I even left the parking lot. She made me feel so dumb, and would ask me questions that made me more confused. She was awful with me and I left more anxious and stressed about driving. It was a very long 2 hours and I don’t think she’s fit to work with 16 year olds at all. It also felt dangerous how much she was using her emergency brake when I don’t think she needed to even once. For example I was slowing down to stop for a pedestrian, but she slammed her foot on the brake and yelled at me as if I haven’t seen them. We were still far away and I promise I was slowing down at a normal pace and I did nothing wrong.
kelsi knudsen
16 May 2026
REPORT
a1 was a really great driving school! i learned a lot and was able to get all my drives and lessons done quickly!! cole was a great instructor and helped me a ton!
skies rblue
29 Oct 2025
REPORT
Whatever you do, DO NOT book with Kelly. From the moment I stepped into the car, I knew it was going to be a rough two hours.
It all started when she got impatient with me while I was trying to figur...
Whatever you do, DO NOT book with Kelly. From the moment I stepped into the car, I knew it was going to be a rough two hours.
It all started when she got impatient with me while I was trying to figure out how to position the seat. Since it was a car I was unfamiliar with, I had to take a moment to get used to the mechanisms. She was very condescending and impatient while I was trying to adjust everything to my needs.
The rest of the drive was decently smooth, but if you are very new to driving, I would imagine it to be a nightmare. Then came uphill and downhill parking, which I thought I understood: uphill, wheels away from the curb; downhill, toward the curb. Right? WRONG! I understood the idea and gave her the right answer at first, but then she started asking me why I would do that. I replied the best I could based on my understanding, but it felt like no matter what I said, it was never what she was looking for. The way she asked her questions just confused me more, even though I already understood the original goal.
She made me feel dumb, which seems to be a common trend among other reviews concerning her. Dealing with her questions is like being on a game show where every question is, “What am I thinking right now?”
It was terrible. At one point, I just couldn’t take it anymore and broke down due to her horrific attitude. I was basically crying while driving for the last 30–40 minutes, which is extremely unsafe, by the way but she didn’t care at all. Not that I expected her to comfort me or stop the drive, but she didn’t even acknowledge it. Maybe that’s their protocol, I don’t know.
Towards the end of the drive, I noticed she tried redeeming herself by striking up conversation, but the damage was done. This lady should not be dealing with teenagers or any other human being trying to learn absolutely anything, for that matter.
Kelly has plenty of bad reviews with similar themes of condescension, passive aggression, and making students cry. A1 hasn’t done anything about it. I found reviews dating back a year ago describing almost my exact situation safe to say she hasn’t changed. So it seems like she’s there to stay, so beware.
Samantha Crandall
24 Apr 2018
REPORT
A1 driving school has been wonderful! All of the staff have been kind and helpful. I have learned a lot of useful skills from them.
Laura Gjerding
8 Apr 2018
REPORT
We had my daughter take driving lessons through A1. They did pick her up from home. They were pacient and taught her great driving skils. With setting up her driving times Sam was so friendly and she ...
We had my daughter take driving lessons through A1. They did pick her up from home. They were pacient and taught her great driving skils. With setting up her driving times Sam was so friendly and she was so kind to make sure the instructors were aware of what my daughter's needs were. Thanks you A 1.. she passed her test!
Earl root
29 Mar 2017
REPORT
Great school instructors are great. Class is easy
Victoria Young
25 Feb 2017
REPORT
Had a great experience. I went there knowing nothing about driving and they were very patient on the road with my mistakes. They answered all my questions. Neil and Eric are great. The planned lessons...
Had a great experience. I went there knowing nothing about driving and they were very patient on the road with my mistakes. They answered all my questions. Neil and Eric are great. The planned lessons and quizzes were a great help for the exams.
Felix the Falcon
12 Nov 2016
REPORT
It is very easy. They are very good at preparing you for the road test. The instructors are very chill and cool. I liked Eric.
Jerome Sarono
25 Jul 2016
REPORT
The classroom is so warm. It's not fair at all paying much for this non standard teaching. You should not let someone who don't know how to do classroom teaching and make sure your students are not me...
The classroom is so warm. It's not fair at all paying much for this non standard teaching. You should not let someone who don't know how to do classroom teaching and make sure your students are not melting inside the classroom. Scott is okay, he uses the white board while teaching. I can't recommend this non standard driving school in Provo.
david packham
14 May 2016
REPORT
If you need to get your license fast this is definitely the way to go. Finished the online school and all of the driving in less than 2 weeks. Great driving instructors, I highly recommend Scott.
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Book an Appointment
Online booking unavailable
Please call
(801) 226-5500
Business Hours
Monday
Mon
18:00PM-20:00PM
Tuesday
Tue
18:00PM-20:00PM
Wednesday
Wed
18:00PM-20:00PM
Thursday
Thu
18:00PM-20:00PM
Friday
Fri
18:00PM-20:00PM
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A-1 Driving School
Provo, Utah
Business Hours
Monday
18:00PM-20:00PM
Tuesday
18:00PM-20:00PM
Wednesday
18:00PM-20:00PM
Thursday
18:00PM-20:00PM
Friday
18:00PM-20:00PM
Reviews
karson Liston
31 Jul 2026
I had a really good time it was really fun and my instructor robert welder was a really good driver and he deserves 5 stars
Studio Aya
10 Jul 2026
From day one, the communication was a complete joke. Trying to schedule a lesson is like trying to contact a secret government agency. They never answer the phone, ignore emails for days, and twice—TW...
From day one, the communication was a complete joke. Trying to schedule a lesson is like trying to contact a secret government agency. They never answer the phone, ignore emails for days, and twice—TWICE—they completely ghosted me on scheduled appointments. No text, no call, nothing. Just me standing on the curb like an idiot waiting for an instructor who never showed up.
But it gets so much worse.
And when they did look up? Zero patience. If I made a minor mistake, they’d loudly sigh, roll their eyes, or snap at me. I'm a new driver, my anxiety was already through the roof, and they just made me feel utterly incompetent. A driving instructor is supposed to build your confidence, not make you want to cry behind the wheel.
To top it all off, the car itself was disgusting and felt completely unsafe. The interior was filthy, and the brakes were so worn down and spongy that it felt like a massive safety hazard.
Honestly, it is a complete scam. They take a massive amount of your money and give you zero support, awful customer service, and instructors who couldn't care less about your safety. I ended up having to pay for extra lessons at a different school just to unlearn the bad habits and driving anxiety this place gave me.
Kreative Kailyn
31 May 2026
The online course was super easy, and Toby was great and very calm, I was nervous to drive with an instructor but it was so stress free! However, do NOT book with Kelly. I had one drive with her and s...
The online course was super easy, and Toby was great and very calm, I was nervous to drive with an instructor but it was so stress free! However, do NOT book with Kelly. I had one drive with her and she used her emergency brake before I even left the parking lot. She made me feel so dumb, and would ask me questions that made me more confused. She was awful with me and I left more anxious and stressed about driving. It was a very long 2 hours and I don’t think she’s fit to work with 16 year olds at all. It also felt dangerous how much she was using her emergency brake when I don’t think she needed to even once. For example I was slowing down to stop for a pedestrian, but she slammed her foot on the brake and yelled at me as if I haven’t seen them. We were still far away and I promise I was slowing down at a normal pace and I did nothing wrong.
kelsi knudsen
16 May 2026
a1 was a really great driving school! i learned a lot and was able to get all my drives and lessons done quickly!! cole was a great instructor and helped me a ton!
skies rblue
29 Oct 2025
Whatever you do, DO NOT book with Kelly. From the moment I stepped into the car, I knew it was going to be a rough two hours.
It all started when she got impatient with me while I was trying to figur...
Whatever you do, DO NOT book with Kelly. From the moment I stepped into the car, I knew it was going to be a rough two hours.
It all started when she got impatient with me while I was trying to figure out how to position the seat. Since it was a car I was unfamiliar with, I had to take a moment to get used to the mechanisms. She was very condescending and impatient while I was trying to adjust everything to my needs.
The rest of the drive was decently smooth, but if you are very new to driving, I would imagine it to be a nightmare. Then came uphill and downhill parking, which I thought I understood: uphill, wheels away from the curb; downhill, toward the curb. Right? WRONG! I understood the idea and gave her the right answer at first, but then she started asking me why I would do that. I replied the best I could based on my understanding, but it felt like no matter what I said, it was never what she was looking for. The way she asked her questions just confused me more, even though I already understood the original goal.
She made me feel dumb, which seems to be a common trend among other reviews concerning her. Dealing with her questions is like being on a game show where every question is, “What am I thinking right now?”
It was terrible. At one point, I just couldn’t take it anymore and broke down due to her horrific attitude. I was basically crying while driving for the last 30–40 minutes, which is extremely unsafe, by the way but she didn’t care at all. Not that I expected her to comfort me or stop the drive, but she didn’t even acknowledge it. Maybe that’s their protocol, I don’t know.
Towards the end of the drive, I noticed she tried redeeming herself by striking up conversation, but the damage was done. This lady should not be dealing with teenagers or any other human being trying to learn absolutely anything, for that matter.
Kelly has plenty of bad reviews with similar themes of condescension, passive aggression, and making students cry. A1 hasn’t done anything about it. I found reviews dating back a year ago describing almost my exact situation safe to say she hasn’t changed. So it seems like she’s there to stay, so beware.
Samantha Crandall
24 Apr 2018
A1 driving school has been wonderful! All of the staff have been kind and helpful. I have learned a lot of useful skills from them.
Laura Gjerding
8 Apr 2018
We had my daughter take driving lessons through A1. They did pick her up from home. They were pacient and taught her great driving skils. With setting up her driving times Sam was so friendly and she ...
We had my daughter take driving lessons through A1. They did pick her up from home. They were pacient and taught her great driving skils. With setting up her driving times Sam was so friendly and she was so kind to make sure the instructors were aware of what my daughter's needs were. Thanks you A 1.. she passed her test!
Earl root
29 Mar 2017
Great school instructors are great. Class is easy
Victoria Young
25 Feb 2017
Had a great experience. I went there knowing nothing about driving and they were very patient on the road with my mistakes. They answered all my questions. Neil and Eric are great. The planned lessons...
Had a great experience. I went there knowing nothing about driving and they were very patient on the road with my mistakes. They answered all my questions. Neil and Eric are great. The planned lessons and quizzes were a great help for the exams.
Felix the Falcon
12 Nov 2016
It is very easy. They are very good at preparing you for the road test. The instructors are very chill and cool. I liked Eric.
Jerome Sarono
25 Jul 2016
The classroom is so warm. It's not fair at all paying much for this non standard teaching. You should not let someone who don't know how to do classroom teaching and make sure your students are not me...
The classroom is so warm. It's not fair at all paying much for this non standard teaching. You should not let someone who don't know how to do classroom teaching and make sure your students are not melting inside the classroom. Scott is okay, he uses the white board while teaching. I can't recommend this non standard driving school in Provo.
david packham
14 May 2016
If you need to get your license fast this is definitely the way to go. Finished the online school and all of the driving in less than 2 weeks. Great driving instructors, I highly recommend Scott.
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