A-1 Driving School
Salt Lake City, Utah
Reviews
shasiela clases
17 Nov 2023
REPORT
This place is terrible. I have only been able to schedule one drive and have been trying to get another drive for almost 5 months now. You have to log in EXACTLY at 10 am on Wednesdays and refresh the...
This place is terrible. I have only been able to schedule one drive and have been trying to get another drive for almost 5 months now. You have to log in EXACTLY at 10 am on Wednesdays and refresh the driving schedule every minute (this is what they told me to do) for a chance of getting an appointment. One week I was at work and wasn’t able to log in exactly at 10 and i logged in a 10:04 and they told me I logged in too late. It’s so inconvenient and they only schedule one week at a time. The one drive that I did get, they were really rude when I told them I paid for these classes to learn how to drive. They told me that they don’t teach you to drive in this course and it’s just for practice. The whole time the instructor was really laid back and not teaching me anything. This class is not worth the $400 you spend !! Save your money !
Shipra Rajput
11 Mar 2021
REPORT
It is a nightmare to try to schedule anything with them. Rescheduling is pretty much impossible. Instructors expect you to know everything before hand. It creates such a stressful environment througho...
It is a nightmare to try to schedule anything with them. Rescheduling is pretty much impossible. Instructors expect you to know everything before hand. It creates such a stressful environment throughout the lesson. Big waste of money and time for beginners or anyone who doesn’t have other resources to practice. Even if you’re willing to pay the money you can’t get enough hours behind the wheel with them because they will only schedule one class at a time and for some reason it’s only available once a week. I absolutely do not recommend A1 to anyone.
Ingrid Braga
15 Nov 2020
REPORT
I don’t know how people had a good experience here. It’s almost impossible to schedule rides, you have to refresh the page every second if you want to have a chance at a class. When you do get a class...
I don’t know how people had a good experience here. It’s almost impossible to schedule rides, you have to refresh the page every second if you want to have a chance at a class. When you do get a class, you have to deal with mean and soul crushing instructors who act annoyed to have you around and pick at every single move you make. The night before I took my driving class, I had the worst experience with one of them. She seemed to have no idea how to teach anything, she made me feel stressed the entire time. She was mean and acted annoyed when I asked for help. On top of that, she started the class late and finished it early. I paid for a 2 hour class and got 1.5 hours instead. The only two instructors I would ever recommend at this place are Rodney and Marcus. Rodney is a great teacher and very patient. Marcus is very laid back and helps keep new drivers relaxed.
Kumiko Kitagawa
11 Jan 2020
REPORT
Signed up on 2017 fall and finish at the beginning of 2020, paying extension fee for $100 (should be finished in a year). I highly recommend come this sugarhouse location!
1. There are 2 instructors h...
Signed up on 2017 fall and finish at the beginning of 2020, paying extension fee for $100 (should be finished in a year). I highly recommend come this sugarhouse location!
1. There are 2 instructors here: Glen Harrison and Sean Hatch.
G: 7:40am to 3:55pm. 4 classes for 2 hours per day
S: 4pm to 10:10pm. 3 sections
Sean is a very AWESOME and passionate instructors. Be sure choose his class if you already know how to drive. He will teach you to be the SAFEST driver.
2. Sugarhouse finally canceled the 9 day in class study. The study didn't help out at all.
3. So many complaints on the registration so the new policy is that you could only register 1 drive per week, not 3 drives in a week in the past.
Zhouみゆ
16 Sep 2017
REPORT
The google map's hour is wrong:) Staff are helpful
CK
17 Jul 2017
REPORT
Pretty rude and unprofessional staff. Don't waste money on this driving school!
Bri Fox
23 Nov 2016
REPORT
I believe that the classes have been vital to information and knowledge needed to prepare for the roads - the instructors are great with drives. Unfortunately I was appalled to pay $320 and go to an o...
I believe that the classes have been vital to information and knowledge needed to prepare for the roads - the instructors are great with drives. Unfortunately I was appalled to pay $320 and go to an office that looks very rundown inside. I was charged $50 for not making it to a drive (understandable) but one of the instructors uses student driving time for a break and doesn't come out to the car until 15-20 minutes later. My apologies, but shouldn't I be getting $20 or something for my time wasted? Especially after paying over $300 I don't have? The instructors demand you are early or on time and yet they are always late most of the time. I believe in living the expectation that you are setting - and they do not live it. I hope and wish A-1 has enough money, with the hundreds of thousands of dollars they receive, that they can AT LEAST get chairs that actually have a cushion. Sitting two straight hours on a metal chair is highly uncomfortable in an already run down office that can use a fresh coat of paint for in-house classes. It is obvious that there is a lack somewhere within the company and the instructors deal with it, rather than getting to enjoy their job in helping students. I truly hope A-1 gets their business together. I feel bad for the instructors. Thanks!
B Fox
23 Nov 2016
REPORT
I believe that the classes have been vital to information and knowledge needed to prepare for the roads - the instructors are great with drives. Unfortunately I was appalled to pay $320 and go to an o...
I believe that the classes have been vital to information and knowledge needed to prepare for the roads - the instructors are great with drives. Unfortunately I was appalled to pay $320 and go to an office that looks very rundown inside. I was charged $50 for not making it to a drive (understandable) but one of the instructors uses student driving time for a break and doesn't come out to the car until 15-20 minutes later. My apologies, but shouldn't I be getting $20 or something for my time wasted? Especially after paying over $300 I don't have? The instructors demand you are early or on time and yet they are always late most of the time. I believe in living the expectation that you are setting - and they do not live it. I hope and wish A-1 has enough money, with the hundreds of thousands of dollars they receive, that they can AT LEAST get chairs that actually have a cushion. Sitting two straight hours on a metal chair is highly uncomfortable in an already run down office that can use a fresh coat of paint for in-house classes. It is obvious that there is a lack somewhere within the company and the instructors deal with it, rather than getting to enjoy their job in helping students. I truly hope A-1 gets their business together. I feel bad for the instructors. Thanks!
max whitaker
26 Sep 2016
REPORT
I passed my driver's test. But it had nothing to do with the crotchety old hags that "teach" here. They had weak service and kept telling me the wrong dates.
77conman00
29 Aug 2016
REPORT
This school in no way prepares you for your driving test. The education that they give is not what the driving test proctors are looking for. Some of the teachers here are overly strict and mean, and ...
This school in no way prepares you for your driving test. The education that they give is not what the driving test proctors are looking for. Some of the teachers here are overly strict and mean, and others just don't give a damn.
S Blake
21 Jul 2016
REPORT
So Two weeks in advance I schedule and pay in full for my driving lesson. I show up for my scheduled time they told me over the phone. I was told to have a seat and they someone will come get me. Afte...
So Two weeks in advance I schedule and pay in full for my driving lesson. I show up for my scheduled time they told me over the phone. I was told to have a seat and they someone will come get me. After 30 minutes of waiting I ask how much longer only to find out the instructor has left for the day. I was charged 200$ for them to forget to schedule me amd then I am told I have to wait another two to three weeks when they have another opening. No thanks I will be asking for a refund and find a company who can handle penciling me in without forget to do the simple task.
Book an Appointment
Online booking unavailable
Please call
(801) 215-9852
Business Hours
Monday
Mon
09:00AM-17:00PM
Tuesday
Tue
09:00AM-17:00PM
Wednesday
Wed
09:00AM-17:00PM
Thursday
Thu
09:00AM-17:00PM
Friday
Fri
09:00AM-17:00PM
Saturday
Sat
09:00AM-17:00PM
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CLAIM IT HEREIncorrect information? Let us know
A-1 Driving School
Salt Lake City, Utah
Business Hours
Monday
09:00AM-17:00PM
Tuesday
09:00AM-17:00PM
Wednesday
09:00AM-17:00PM
Thursday
09:00AM-17:00PM
Friday
09:00AM-17:00PM
Saturday
09:00AM-17:00PM
Reviews
shasiela clases
17 Nov 2023
This place is terrible. I have only been able to schedule one drive and have been trying to get another drive for almost 5 months now. You have to log in EXACTLY at 10 am on Wednesdays and refresh the...
This place is terrible. I have only been able to schedule one drive and have been trying to get another drive for almost 5 months now. You have to log in EXACTLY at 10 am on Wednesdays and refresh the driving schedule every minute (this is what they told me to do) for a chance of getting an appointment. One week I was at work and wasn’t able to log in exactly at 10 and i logged in a 10:04 and they told me I logged in too late. It’s so inconvenient and they only schedule one week at a time. The one drive that I did get, they were really rude when I told them I paid for these classes to learn how to drive. They told me that they don’t teach you to drive in this course and it’s just for practice. The whole time the instructor was really laid back and not teaching me anything. This class is not worth the $400 you spend !! Save your money !
Shipra Rajput
11 Mar 2021
It is a nightmare to try to schedule anything with them. Rescheduling is pretty much impossible. Instructors expect you to know everything before hand. It creates such a stressful environment througho...
It is a nightmare to try to schedule anything with them. Rescheduling is pretty much impossible. Instructors expect you to know everything before hand. It creates such a stressful environment throughout the lesson. Big waste of money and time for beginners or anyone who doesn’t have other resources to practice. Even if you’re willing to pay the money you can’t get enough hours behind the wheel with them because they will only schedule one class at a time and for some reason it’s only available once a week. I absolutely do not recommend A1 to anyone.
Ingrid Braga
15 Nov 2020
I don’t know how people had a good experience here. It’s almost impossible to schedule rides, you have to refresh the page every second if you want to have a chance at a class. When you do get a class...
I don’t know how people had a good experience here. It’s almost impossible to schedule rides, you have to refresh the page every second if you want to have a chance at a class. When you do get a class, you have to deal with mean and soul crushing instructors who act annoyed to have you around and pick at every single move you make. The night before I took my driving class, I had the worst experience with one of them. She seemed to have no idea how to teach anything, she made me feel stressed the entire time. She was mean and acted annoyed when I asked for help. On top of that, she started the class late and finished it early. I paid for a 2 hour class and got 1.5 hours instead. The only two instructors I would ever recommend at this place are Rodney and Marcus. Rodney is a great teacher and very patient. Marcus is very laid back and helps keep new drivers relaxed.
Kumiko Kitagawa
11 Jan 2020
Signed up on 2017 fall and finish at the beginning of 2020, paying extension fee for $100 (should be finished in a year). I highly recommend come this sugarhouse location!
1. There are 2 instructors h...
Signed up on 2017 fall and finish at the beginning of 2020, paying extension fee for $100 (should be finished in a year). I highly recommend come this sugarhouse location!
1. There are 2 instructors here: Glen Harrison and Sean Hatch.
G: 7:40am to 3:55pm. 4 classes for 2 hours per day
S: 4pm to 10:10pm. 3 sections
Sean is a very AWESOME and passionate instructors. Be sure choose his class if you already know how to drive. He will teach you to be the SAFEST driver.
2. Sugarhouse finally canceled the 9 day in class study. The study didn't help out at all.
3. So many complaints on the registration so the new policy is that you could only register 1 drive per week, not 3 drives in a week in the past.
Zhouみゆ
16 Sep 2017
The google map's hour is wrong:) Staff are helpful
CK
17 Jul 2017
Pretty rude and unprofessional staff. Don't waste money on this driving school!
Bri Fox
23 Nov 2016
I believe that the classes have been vital to information and knowledge needed to prepare for the roads - the instructors are great with drives. Unfortunately I was appalled to pay $320 and go to an o...
I believe that the classes have been vital to information and knowledge needed to prepare for the roads - the instructors are great with drives. Unfortunately I was appalled to pay $320 and go to an office that looks very rundown inside. I was charged $50 for not making it to a drive (understandable) but one of the instructors uses student driving time for a break and doesn't come out to the car until 15-20 minutes later. My apologies, but shouldn't I be getting $20 or something for my time wasted? Especially after paying over $300 I don't have? The instructors demand you are early or on time and yet they are always late most of the time. I believe in living the expectation that you are setting - and they do not live it. I hope and wish A-1 has enough money, with the hundreds of thousands of dollars they receive, that they can AT LEAST get chairs that actually have a cushion. Sitting two straight hours on a metal chair is highly uncomfortable in an already run down office that can use a fresh coat of paint for in-house classes. It is obvious that there is a lack somewhere within the company and the instructors deal with it, rather than getting to enjoy their job in helping students. I truly hope A-1 gets their business together. I feel bad for the instructors. Thanks!
B Fox
23 Nov 2016
I believe that the classes have been vital to information and knowledge needed to prepare for the roads - the instructors are great with drives. Unfortunately I was appalled to pay $320 and go to an o...
I believe that the classes have been vital to information and knowledge needed to prepare for the roads - the instructors are great with drives. Unfortunately I was appalled to pay $320 and go to an office that looks very rundown inside. I was charged $50 for not making it to a drive (understandable) but one of the instructors uses student driving time for a break and doesn't come out to the car until 15-20 minutes later. My apologies, but shouldn't I be getting $20 or something for my time wasted? Especially after paying over $300 I don't have? The instructors demand you are early or on time and yet they are always late most of the time. I believe in living the expectation that you are setting - and they do not live it. I hope and wish A-1 has enough money, with the hundreds of thousands of dollars they receive, that they can AT LEAST get chairs that actually have a cushion. Sitting two straight hours on a metal chair is highly uncomfortable in an already run down office that can use a fresh coat of paint for in-house classes. It is obvious that there is a lack somewhere within the company and the instructors deal with it, rather than getting to enjoy their job in helping students. I truly hope A-1 gets their business together. I feel bad for the instructors. Thanks!
max whitaker
26 Sep 2016
I passed my driver's test. But it had nothing to do with the crotchety old hags that "teach" here. They had weak service and kept telling me the wrong dates.
77conman00
29 Aug 2016
This school in no way prepares you for your driving test. The education that they give is not what the driving test proctors are looking for. Some of the teachers here are overly strict and mean, and ...
This school in no way prepares you for your driving test. The education that they give is not what the driving test proctors are looking for. Some of the teachers here are overly strict and mean, and others just don't give a damn.
S Blake
21 Jul 2016
So Two weeks in advance I schedule and pay in full for my driving lesson. I show up for my scheduled time they told me over the phone. I was told to have a seat and they someone will come get me. Afte...
So Two weeks in advance I schedule and pay in full for my driving lesson. I show up for my scheduled time they told me over the phone. I was told to have a seat and they someone will come get me. After 30 minutes of waiting I ask how much longer only to find out the instructor has left for the day. I was charged 200$ for them to forget to schedule me amd then I am told I have to wait another two to three weeks when they have another opening. No thanks I will be asking for a refund and find a company who can handle penciling me in without forget to do the simple task.
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