Drive This Way Driver Training
Roanoke, Virginia
Reviews
Christina Fridley
1 Aug 2026
REPORT
Attended a Driver Improvement Class today to help remove a speeding ticket from my record. Drew was a great instructor!! Very friendly and knowledgeable!!!!
Heidi Whorley
20 May 2026
REPORT
I did the driving portion with Miss Shirley and I would definitely recommend 💯💯💯 she’s a great teacher and I’ll always be grateful for her. Both drive this ways are amazing and the one in Roanoke i...
I did the driving portion with Miss Shirley and I would definitely recommend 💯💯💯 she’s a great teacher and I’ll always be grateful for her. Both drive this ways are amazing and the one in Roanoke is good as well because I took the class room part for my permit
Sharontay Napper
29 Apr 2026
REPORT
My sister enrolled in the behind the wheel driving program and paid in full. However, the website was not clear in explaining how the behind-the-wheel program works and what level of prior driving exp...
My sister enrolled in the behind the wheel driving program and paid in full. However, the website was not clear in explaining how the behind-the-wheel program works and what level of prior driving experience was required.
In addition, no consultation or assessment was conducted before accepting payment to determine whether she was a suitable fit for the program or whether the program matched her current experience level and needs.
On her first day, her instructor James asked her how much experience she had and she let him know that she had very little driving experience. After only her second behind-the-wheel session, the instructor James then told her that she needed to have a family member help her gain more driving experience and he would be ending her sessions. This important requirement was never communicated before payment, during enrollment, or even after she disclosed her limited experience on day one.
Had this information been disclosed upfront, she would have been able to make an informed decision before paying for the program. Instead, she enrolled believing the services purchased would provide the instruction she needed.
Once this became clear, she requested a refund. Your company advised that a refund would be issued, but then stopped responding to her communications. This went on for weeks. Because no resolution or refund was provided, she had to dispute the charge through PayPal. Unfortunately, the owner of the company Ashby then responded by stating services were provided, which resulted in the dispute being denied and her not receiving her money back.
This situation is disappointing and appears misleading. Accepting payment without clearly explaining the program requirements, failing to address her disclosed lack of experience, promising a refund, and then contradicting that promise during the dispute process is unacceptable. Customers deserve clear expectations, upfront honest communication and FAIR treatment. This reflects poorly on the company and speaks volumes to how you all do business.
Misty Pernot
4 Apr 2026
REPORT
I had a really great experience with this driving improvement school. The location and scheduling were super convenient, instructor was clearly very knowledgeable and experienced, and the class was ju...
I had a really great experience with this driving improvement school. The location and scheduling were super convenient, instructor was clearly very knowledgeable and experienced, and the class was just engaging enough to not put you to sleep. The pacing was also excellent; we moved through the content efficiently without feeling rushed or overwhelmed. Overall, it was a smooth, worthwhile experience that I would definitely recommend to others needing a driving improvement course.
samaryia Napper
4 Apr 2026
REPORT
I enrolled in this driving program expecting a full “from scratch” behind-the-wheel course, as advertised. I had zero driving experience and made that clear when signing up. The advertisement promised...
I enrolled in this driving program expecting a full “from scratch” behind-the-wheel course, as advertised. I had zero driving experience and made that clear when signing up. The advertisement promised all instruction would be provided by the school, including 7 driving sessions and 7 observation sessions. upon arrival i learned that
the course is actually only 3 days, which was never mentioned anywhere in the ad.
After only two sessions, the instructor told me my third session (the test day) would be canceled until I practiced more on my own with family and friends. Or that i could pay more money for extra private lessons. I feel this is misleading, as I paid for guided instruction, not homework or extra private lessons.
I have tried contacting the business for a refund since they practically canceled my training. I was told they understood, agreed the website is misleading, and that a manager would contact me regarding my refund. I have received no call, and when I try calling, no one answers.
While the instructor was professional and encouraging, the program as structured does not match the advertised course, and the lack of follow-up on the refund adds to the frustration. Beginners should be cautious and confirm exactly how much instructor-led training they will receive.
mike michonski
18 Nov 2017
REPORT
Cut me off today .stop at the light go she was bending over passengers seat .light was green for awhile all cars moving .had to blow horn to get her to
ShyAsia Childs
6 Nov 2016
REPORT
Very helpful & easy to learn the things that were hard before
Brenda Manning
23 Jul 2015
REPORT
I appreciative the DTW, Inc. program. My teen took the summer classes.The instructors were kind, thorough, and quickly responded to any questions or e-mails. I would recommend it to friends.
Ro Ble
30 May 2015
REPORT
A must take class for people of any age regardless of your driving history. I was expecting 8 hours of boring stuff I already knew, but I couldn't of been more wrong. The staff at Drive This Way are v...
A must take class for people of any age regardless of your driving history. I was expecting 8 hours of boring stuff I already knew, but I couldn't of been more wrong. The staff at Drive This Way are very friendly and approachable. The instructor who gave the class today, Mickey, is very knowledgeable and an excellent instructor. The class was fun and not once got boring. I've been driving for 23 years and a tractor trailer for 10 and left the class today with a ton of new and very useful information!! Everyone needs this class regardless of their driving history!!! Great job!!!!!!
Rodney Blevins
30 May 2015
REPORT
A must take class for people of any age regardless of your driving history. I was expecting 8 hours of boring stuff I already knew, but I couldn't of been more wrong. The staff at Drive This Way are v...
A must take class for people of any age regardless of your driving history. I was expecting 8 hours of boring stuff I already knew, but I couldn't of been more wrong. The staff at Drive This Way are very friendly and approachable. The instructor who gave the class today, Mickey, is very knowledgeable and an excellent instructor. The class was fun and not once got boring. I've been driving for 23 years and a tractor trailer for 10 and left the class today with a ton of new and very useful information!! Everyone needs this class regardless of their driving history!!! Great job!!!!!!
Andrew Owens
2 Mar 2015
REPORT
Very good instructors, nice facility, and a very easy to find. The class was well taught and I learned everything I needed to know in order to pass all tests I had to take to get my license. I would r...
Very good instructors, nice facility, and a very easy to find. The class was well taught and I learned everything I needed to know in order to pass all tests I had to take to get my license. I would recommend this driving school to anyone who wants to get there license or get points removed; they are a very friendly group at Drive This Way.
Sam Knapp
19 Feb 2015
REPORT
So, I had to take DIP class, and that's never fun, but Drive This Way actually was pretty fun. The teacher seemed to enjoy himself and the class taught me somethings that I didn't know going in. I wou...
So, I had to take DIP class, and that's never fun, but Drive This Way actually was pretty fun. The teacher seemed to enjoy himself and the class taught me somethings that I didn't know going in. I would definitely recommend it to others.
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Book an Appointment
Online booking unavailable
Please call
(540) 362-0022
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
08:00AM-18:00PM
Sunday
Sun
08:00AM-18:00PM
Popular Hours
6a
12p
6p
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Drive This Way Driver Training
Roanoke, Virginia
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-18:00PM
Sunday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Christina Fridley
1 Aug 2026
Attended a Driver Improvement Class today to help remove a speeding ticket from my record. Drew was a great instructor!! Very friendly and knowledgeable!!!!
Heidi Whorley
20 May 2026
I did the driving portion with Miss Shirley and I would definitely recommend 💯💯💯 she’s a great teacher and I’ll always be grateful for her. Both drive this ways are amazing and the one in Roanoke i...
I did the driving portion with Miss Shirley and I would definitely recommend 💯💯💯 she’s a great teacher and I’ll always be grateful for her. Both drive this ways are amazing and the one in Roanoke is good as well because I took the class room part for my permit
Sharontay Napper
29 Apr 2026
My sister enrolled in the behind the wheel driving program and paid in full. However, the website was not clear in explaining how the behind-the-wheel program works and what level of prior driving exp...
My sister enrolled in the behind the wheel driving program and paid in full. However, the website was not clear in explaining how the behind-the-wheel program works and what level of prior driving experience was required.
In addition, no consultation or assessment was conducted before accepting payment to determine whether she was a suitable fit for the program or whether the program matched her current experience level and needs.
On her first day, her instructor James asked her how much experience she had and she let him know that she had very little driving experience. After only her second behind-the-wheel session, the instructor James then told her that she needed to have a family member help her gain more driving experience and he would be ending her sessions. This important requirement was never communicated before payment, during enrollment, or even after she disclosed her limited experience on day one.
Had this information been disclosed upfront, she would have been able to make an informed decision before paying for the program. Instead, she enrolled believing the services purchased would provide the instruction she needed.
Once this became clear, she requested a refund. Your company advised that a refund would be issued, but then stopped responding to her communications. This went on for weeks. Because no resolution or refund was provided, she had to dispute the charge through PayPal. Unfortunately, the owner of the company Ashby then responded by stating services were provided, which resulted in the dispute being denied and her not receiving her money back.
This situation is disappointing and appears misleading. Accepting payment without clearly explaining the program requirements, failing to address her disclosed lack of experience, promising a refund, and then contradicting that promise during the dispute process is unacceptable. Customers deserve clear expectations, upfront honest communication and FAIR treatment. This reflects poorly on the company and speaks volumes to how you all do business.
Misty Pernot
4 Apr 2026
I had a really great experience with this driving improvement school. The location and scheduling were super convenient, instructor was clearly very knowledgeable and experienced, and the class was ju...
I had a really great experience with this driving improvement school. The location and scheduling were super convenient, instructor was clearly very knowledgeable and experienced, and the class was just engaging enough to not put you to sleep. The pacing was also excellent; we moved through the content efficiently without feeling rushed or overwhelmed. Overall, it was a smooth, worthwhile experience that I would definitely recommend to others needing a driving improvement course.
samaryia Napper
4 Apr 2026
I enrolled in this driving program expecting a full “from scratch” behind-the-wheel course, as advertised. I had zero driving experience and made that clear when signing up. The advertisement promised...
I enrolled in this driving program expecting a full “from scratch” behind-the-wheel course, as advertised. I had zero driving experience and made that clear when signing up. The advertisement promised all instruction would be provided by the school, including 7 driving sessions and 7 observation sessions. upon arrival i learned that
the course is actually only 3 days, which was never mentioned anywhere in the ad.
After only two sessions, the instructor told me my third session (the test day) would be canceled until I practiced more on my own with family and friends. Or that i could pay more money for extra private lessons. I feel this is misleading, as I paid for guided instruction, not homework or extra private lessons.
I have tried contacting the business for a refund since they practically canceled my training. I was told they understood, agreed the website is misleading, and that a manager would contact me regarding my refund. I have received no call, and when I try calling, no one answers.
While the instructor was professional and encouraging, the program as structured does not match the advertised course, and the lack of follow-up on the refund adds to the frustration. Beginners should be cautious and confirm exactly how much instructor-led training they will receive.
mike michonski
18 Nov 2017
Cut me off today .stop at the light go she was bending over passengers seat .light was green for awhile all cars moving .had to blow horn to get her to
ShyAsia Childs
6 Nov 2016
Very helpful & easy to learn the things that were hard before
Brenda Manning
23 Jul 2015
I appreciative the DTW, Inc. program. My teen took the summer classes.The instructors were kind, thorough, and quickly responded to any questions or e-mails. I would recommend it to friends.
Ro Ble
30 May 2015
A must take class for people of any age regardless of your driving history. I was expecting 8 hours of boring stuff I already knew, but I couldn't of been more wrong. The staff at Drive This Way are v...
A must take class for people of any age regardless of your driving history. I was expecting 8 hours of boring stuff I already knew, but I couldn't of been more wrong. The staff at Drive This Way are very friendly and approachable. The instructor who gave the class today, Mickey, is very knowledgeable and an excellent instructor. The class was fun and not once got boring. I've been driving for 23 years and a tractor trailer for 10 and left the class today with a ton of new and very useful information!! Everyone needs this class regardless of their driving history!!! Great job!!!!!!
Rodney Blevins
30 May 2015
A must take class for people of any age regardless of your driving history. I was expecting 8 hours of boring stuff I already knew, but I couldn't of been more wrong. The staff at Drive This Way are v...
A must take class for people of any age regardless of your driving history. I was expecting 8 hours of boring stuff I already knew, but I couldn't of been more wrong. The staff at Drive This Way are very friendly and approachable. The instructor who gave the class today, Mickey, is very knowledgeable and an excellent instructor. The class was fun and not once got boring. I've been driving for 23 years and a tractor trailer for 10 and left the class today with a ton of new and very useful information!! Everyone needs this class regardless of their driving history!!! Great job!!!!!!
Andrew Owens
2 Mar 2015
Very good instructors, nice facility, and a very easy to find. The class was well taught and I learned everything I needed to know in order to pass all tests I had to take to get my license. I would r...
Very good instructors, nice facility, and a very easy to find. The class was well taught and I learned everything I needed to know in order to pass all tests I had to take to get my license. I would recommend this driving school to anyone who wants to get there license or get points removed; they are a very friendly group at Drive This Way.
Sam Knapp
19 Feb 2015
So, I had to take DIP class, and that's never fun, but Drive This Way actually was pretty fun. The teacher seemed to enjoy himself and the class taught me somethings that I didn't know going in. I wou...
So, I had to take DIP class, and that's never fun, but Drive This Way actually was pretty fun. The teacher seemed to enjoy himself and the class taught me somethings that I didn't know going in. I would definitely recommend it to others.
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