I will never forget the unprofessionalism that this facility has with their students. I saw a comment on here saying the staff gets argumentative. Yes, and the reason why this continues is because the... Read More
I will never forget the unprofessionalism that this facility has with their students. I saw a comment on here saying the staff gets argumentative. Yes, and the reason why this continues is because they hire mainly family/family friends. This is why no body gets fired or even in trouble. Itβs quite sad honestly. You would think that a facility charging expensive classes would also reflect on the professionalism, but for this place itβs the complete opposite. Dallas was her name. I will never forget how rude and angry she got. Itβs scary to think how mad she got when I went in to return my book and unenrolled myself from the class. People who get this mad should not be working in businesses where customer service should be top priority. More specifically around children. If Dallas was able to get this made in front of others for something so small, I canβt imagine what happens behind closed doors when no one is watching. Parents, please protect your kids. Read Less
Sheila Fend
7 Nov 2024
REPORT
All three of my children participated in this program. Great instructors and AMAZING customer service. I am perplexed by the number of negative reviews. Expectations are outlined and very transpare... Read More
All three of my children participated in this program. Great instructors and AMAZING customer service. I am perplexed by the number of negative reviews. Expectations are outlined and very transparent. Worth every penny in my opinion! Read Less
Kathy Popham
8 Mar 2019
REPORT
I brought my grandson in for his road test. My grandson and I both were treated with respect and the staff was very friendly. I felt it was a very relaxed atmosphere for my grandson. The person giv... Read More
I brought my grandson in for his road test. My grandson and I both were treated with respect and the staff was very friendly. I felt it was a very relaxed atmosphere for my grandson. The person giving the road test was pleasant and courteous. The waiting room was comfortable, and they had no problem with me using their private restroom facilities. My grandson had a good experience, and he passed! Read Less
Christopher Hensdell
12 Aug 2018
REPORT
My boys attended here and they enjoyed it. My older son attended the year before and this place was his second driving school. He attended a driving school in Auburn and after two days he talked to ... Read More
My boys attended here and they enjoyed it. My older son attended the year before and this place was his second driving school. He attended a driving school in Auburn and after two days he talked to us about quitting, apparently the instructor at that school was condescending. Here at ROTR he looked forward to going to class, he was enrolled in the weekend morning classes. My second son just finished the June classes and is in the process of getting his license. He too enjoyed the classes. The staff are friendly and helpful. The only time I ever had to call is when my son missed his driving session because his Mom didn't take him.
I highly recommend sending your soon to be drivers here. According to my sons the instructor is "cool" and coming from them that's a good review because they don't often label anyone cool. Read Less
David Jorgensen
8 Apr 2018
REPORT
7 kids take their test and one pass, does not seem right for them to be failing so many students that they teach. 5 star from "A Google user" and no commet rrrrrrrightπ€
Reply since i can not reply t... Read More
7 kids take their test and one pass, does not seem right for them to be failing so many students that they teach. 5 star from "A Google user" and no commet rrrrrrrightπ€
Reply since i can not reply to you. Why is it not on a computer system like i took it years ago? With the issue i know you have with marking the test wrong buy the person grading them. Confused how that happens on multiple choice. And with the staff that you claim is professional when one person says they need their permit 10 days before the class starts and one person saying that they need it before they start driving by the end on the course. The money I spent there was not worth the professionalism you claim to have, I will not recommend to go there and go somewhere much further like multiple peolpe have said before. Read Less
Arely Avila
4 Oct 2017
REPORT
They charge for everything even for a retake also to reschedule and they aren't flexible with testing
Megan Lewis
26 May 2017
REPORT
This is the best driving school around. They have good prices and the instructors are awesome. I would highly recommend them to anyone I know!
mark hoffer
19 May 2017
REPORT
0 flexibility what so ever. Would not recommend.
ADGaming
11 Nov 2016
REPORT
Ive had 2 kids go there and have had teachers flunk students for no reason, just to make money.
They do not respect or consider parents concerns, and the money is what they are after. they charge for ... Read More
Ive had 2 kids go there and have had teachers flunk students for no reason, just to make money.
They do not respect or consider parents concerns, and the money is what they are after. they charge for everything and its awful!!!
Ive had kids crying because of the way the drivers treated them, Ive had the teachers blame the parents, insult my child, and i will never ever go or send anyone i know to this school!
go anywhere else. Read Less
sarah duncan
1 Mar 2016
REPORT
This is the best program out there! All three of my children completed the program as well as many of my friends children, the staff is funny and helps the children learn but with a law background the... Read More
This is the best program out there! All three of my children completed the program as well as many of my friends children, the staff is funny and helps the children learn but with a law background the kids get to know all the correct info. Very flexible and relaxed for the most part they do hold the kids accountable. So if the kids sign up and don't let the parents know it's in the kids. But I like that with me and my husband working full time and 5 kids to get to activities they are great at schedules. Will be sending my last child there as well!!!Read Less
Sarahann N.
1 Mar 2016
REPORT
This is the best driving school out there, three of my children completed this program and they all are great drivers and really enjoyed the program, they will pick your child up at school and do thei... Read More
This is the best driving school out there, three of my children completed this program and they all are great drivers and really enjoyed the program, they will pick your child up at school and do their drive but only if you sign a permission slip, they also reward the students and help them learn in a fun but safe environment. Wouldn't let my kids learn at any other school. Read Less
Julie Kelly
12 Sep 2015
REPORT
This place has NO flexibility. My son has an open schedule after school and a ride to drivers ed if he needs it. But they require a PARENT to attend the first 2-hr class. I'm a hospital nurse. I can'... Read More
This place has NO flexibility. My son has an open schedule after school and a ride to drivers ed if he needs it. But they require a PARENT to attend the first 2-hr class. I'm a hospital nurse. I can't just leave work early. Do you think they allowed me to attend the same session the next day, on my Tuesday off? Nope. Because my son attends Mon, Wed sessions. My babysitter had to take him til I could sneak in late. And although I paid for Mon, Wed 4-6pm the school requires 5 individual drives in addition to class time and WILL NOT PROVIDE ADEQUATE OPPORTUNITY FOR THEIR REQUIREMENTS TO BE COMPLETED OUTSIDE HIGH SCHOOL HOURS. I found out a week into the program that 3 of my sons hour long drives with the instructor are during his classes at the high school. BUT IT'S TOO LATE FOR A REFUND? ? I paid $550 for him to skip school?
Read Less
I will never forget the unprofessionalism that this facility has with their students. I saw a comment on here saying the staff gets argumentative. Yes, and the reason why this continues is because the... Read More
I will never forget the unprofessionalism that this facility has with their students. I saw a comment on here saying the staff gets argumentative. Yes, and the reason why this continues is because they hire mainly family/family friends. This is why no body gets fired or even in trouble. Itβs quite sad honestly. You would think that a facility charging expensive classes would also reflect on the professionalism, but for this place itβs the complete opposite. Dallas was her name. I will never forget how rude and angry she got. Itβs scary to think how mad she got when I went in to return my book and unenrolled myself from the class. People who get this mad should not be working in businesses where customer service should be top priority. More specifically around children. If Dallas was able to get this made in front of others for something so small, I canβt imagine what happens behind closed doors when no one is watching. Parents, please protect your kids. Read Less
Sheila Fend
7 Nov 2024
REPORT
βββββ
REPORT
All three of my children participated in this program. Great instructors and AMAZING customer service. I am perplexed by the number of negative reviews. Expectations are outlined and very transpare... Read More
All three of my children participated in this program. Great instructors and AMAZING customer service. I am perplexed by the number of negative reviews. Expectations are outlined and very transparent. Worth every penny in my opinion! Read Less
Kathy Popham
8 Mar 2019
REPORT
βββββ
REPORT
I brought my grandson in for his road test. My grandson and I both were treated with respect and the staff was very friendly. I felt it was a very relaxed atmosphere for my grandson. The person giv... Read More
I brought my grandson in for his road test. My grandson and I both were treated with respect and the staff was very friendly. I felt it was a very relaxed atmosphere for my grandson. The person giving the road test was pleasant and courteous. The waiting room was comfortable, and they had no problem with me using their private restroom facilities. My grandson had a good experience, and he passed! Read Less
Christopher Hensdell
12 Aug 2018
REPORT
βββββ
REPORT
My boys attended here and they enjoyed it. My older son attended the year before and this place was his second driving school. He attended a driving school in Auburn and after two days he talked to ... Read More
My boys attended here and they enjoyed it. My older son attended the year before and this place was his second driving school. He attended a driving school in Auburn and after two days he talked to us about quitting, apparently the instructor at that school was condescending. Here at ROTR he looked forward to going to class, he was enrolled in the weekend morning classes. My second son just finished the June classes and is in the process of getting his license. He too enjoyed the classes. The staff are friendly and helpful. The only time I ever had to call is when my son missed his driving session because his Mom didn't take him.
I highly recommend sending your soon to be drivers here. According to my sons the instructor is "cool" and coming from them that's a good review because they don't often label anyone cool. Read Less
David Jorgensen
8 Apr 2018
REPORT
βββββ
REPORT
7 kids take their test and one pass, does not seem right for them to be failing so many students that they teach. 5 star from "A Google user" and no commet rrrrrrrightπ€
Reply since i can not reply t... Read More
7 kids take their test and one pass, does not seem right for them to be failing so many students that they teach. 5 star from "A Google user" and no commet rrrrrrrightπ€
Reply since i can not reply to you. Why is it not on a computer system like i took it years ago? With the issue i know you have with marking the test wrong buy the person grading them. Confused how that happens on multiple choice. And with the staff that you claim is professional when one person says they need their permit 10 days before the class starts and one person saying that they need it before they start driving by the end on the course. The money I spent there was not worth the professionalism you claim to have, I will not recommend to go there and go somewhere much further like multiple peolpe have said before. Read Less
Arely Avila
4 Oct 2017
REPORT
βββββ
REPORT
They charge for everything even for a retake also to reschedule and they aren't flexible with testing
Megan Lewis
26 May 2017
REPORT
βββββ
REPORT
This is the best driving school around. They have good prices and the instructors are awesome. I would highly recommend them to anyone I know!
mark hoffer
19 May 2017
REPORT
βββββ
REPORT
0 flexibility what so ever. Would not recommend.
ADGaming
11 Nov 2016
REPORT
βββββ
REPORT
Ive had 2 kids go there and have had teachers flunk students for no reason, just to make money.
They do not respect or consider parents concerns, and the money is what they are after. they charge for ... Read More
Ive had 2 kids go there and have had teachers flunk students for no reason, just to make money.
They do not respect or consider parents concerns, and the money is what they are after. they charge for everything and its awful!!!
Ive had kids crying because of the way the drivers treated them, Ive had the teachers blame the parents, insult my child, and i will never ever go or send anyone i know to this school!
go anywhere else. Read Less
sarah duncan
1 Mar 2016
REPORT
βββββ
REPORT
This is the best program out there! All three of my children completed the program as well as many of my friends children, the staff is funny and helps the children learn but with a law background the... Read More
This is the best program out there! All three of my children completed the program as well as many of my friends children, the staff is funny and helps the children learn but with a law background the kids get to know all the correct info. Very flexible and relaxed for the most part they do hold the kids accountable. So if the kids sign up and don't let the parents know it's in the kids. But I like that with me and my husband working full time and 5 kids to get to activities they are great at schedules. Will be sending my last child there as well!!!Read Less
Sarahann N.
1 Mar 2016
REPORT
βββββ
REPORT
This is the best driving school out there, three of my children completed this program and they all are great drivers and really enjoyed the program, they will pick your child up at school and do thei... Read More
This is the best driving school out there, three of my children completed this program and they all are great drivers and really enjoyed the program, they will pick your child up at school and do their drive but only if you sign a permission slip, they also reward the students and help them learn in a fun but safe environment. Wouldn't let my kids learn at any other school. Read Less
Julie Kelly
12 Sep 2015
REPORT
βββββ
REPORT
This place has NO flexibility. My son has an open schedule after school and a ride to drivers ed if he needs it. But they require a PARENT to attend the first 2-hr class. I'm a hospital nurse. I can'... Read More
This place has NO flexibility. My son has an open schedule after school and a ride to drivers ed if he needs it. But they require a PARENT to attend the first 2-hr class. I'm a hospital nurse. I can't just leave work early. Do you think they allowed me to attend the same session the next day, on my Tuesday off? Nope. Because my son attends Mon, Wed sessions. My babysitter had to take him til I could sneak in late. And although I paid for Mon, Wed 4-6pm the school requires 5 individual drives in addition to class time and WILL NOT PROVIDE ADEQUATE OPPORTUNITY FOR THEIR REQUIREMENTS TO BE COMPLETED OUTSIDE HIGH SCHOOL HOURS. I found out a week into the program that 3 of my sons hour long drives with the instructor are during his classes at the high school. BUT IT'S TOO LATE FOR A REFUND? ? I paid $550 for him to skip school?
Read Less