Double standard when it comes to punctuality:
- Your kid arrives 7 minutes late = they cancel the lesson but pocket your payment for the entire hour you did not use (they won't allow you to use the re... Read More
Double standard when it comes to punctuality:
- Your kid arrives 7 minutes late = they cancel the lesson but pocket your payment for the entire hour you did not use (they won't allow you to use the remaining of the hour they made you pay for)
- They arrive 22 minutes later = they pocket your payment just as well and it was just not a big deal Read Less
Shaina Hibbert
25 Mar 2025
REPORT
I'm very disappointed with the service at Swerve Northgate. Despite multiple attempts to resolve issues with my daughter’s enrollment, we were only offered a $400 restart fee with no clear explanation... Read More
I'm very disappointed with the service at Swerve Northgate. Despite multiple attempts to resolve issues with my daughter’s enrollment, we were only offered a $400 restart fee with no clear explanation. The lack of communication and guidance from the office was frustrating, and the overall experience was far from what we expected. I hope the company improves its customer support and provides more transparency moving forward. Read Less
Ian Fink
27 Feb 2024
REPORT
Very easy to apply for a road test, with simple steps to follow. The test itself was very straightforward, with an excellent instructor who gave genuine feedback while being respectful. Definitely hap... Read More
Very easy to apply for a road test, with simple steps to follow. The test itself was very straightforward, with an excellent instructor who gave genuine feedback while being respectful. Definitely happy to have passed my test at this driving school. Great experience all around. Read Less
Mustapha Tidoo Yussif
10 Jan 2024
REPORT
I, an inexperienced driver, completed both my driving lessons and road test at this location, and I couldn't be happier with the experience. The instructor was friendly, patient, and made the learning... Read More
I, an inexperienced driver, completed both my driving lessons and road test at this location, and I couldn't be happier with the experience. The instructor was friendly, patient, and made the learning process enjoyable. Special kudos to Isaiah for his exceptional guidance; he not only helped me gain confidence behind the wheel but also provided valuable insights that proved crucial during the road test. The customer service was also super helpful. Read Less
Aline Aguirre
17 Dec 2022
REPORT
This is a great driving school. I am an adult who needed to practice a lot before my driving test. Everyone at this the Northgate location was so helpful with everything. From the people in customer s... Read More
This is a great driving school. I am an adult who needed to practice a lot before my driving test. Everyone at this the Northgate location was so helpful with everything. From the people in customer service who helped me reschedule some lessons to the instructors I had the pleasure of learning from. I particularly want to commend Isaiah, he was a wonderful instructor! He was very patient, always asked me questions and also answered every question I had for him. He taught me at a very appropriate pace and always made sure to add little reminders of things I tend to forget when driving. Eventually we had to practice for my driving test and then I took the skills test at this same location and passed!! I can say today I am
a much better driver thanks to the service at Swerve. The only thing I would like for them to improve is the communications part; it was a bit hard to get a hold of the customer service over the phone and one time I didn't receive confirmation of a driving appointment so I was a no show and had to pay a fee. Otherwise I'd give it a five stars. Read Less
Konstantin Khorobrykh
15 Sep 2017
REPORT
Great driving school with great instructors!!
Scott Moore
2 Jun 2017
REPORT
I signed up my son for driver training in March at Bellevue High School and they charged me $600. Two days ago I was notified that my son's class was cancelled. They blamed it on Bellevue High Schoo... Read More
I signed up my son for driver training in March at Bellevue High School and they charged me $600. Two days ago I was notified that my son's class was cancelled. They blamed it on Bellevue High School, which I find ludicrous. Then I was told that it would be "2 or 3 weeks" to get my money refunded. Since I paid by credit card this is ridiculous. I asked for the manager to call me, but 2 days later. Read Less
Ali Nasirzonouzi
16 May 2017
REPORT
So very good people was there. Instructor was nice and helpful.
Agi Sferro
27 Apr 2017
REPORT
Did knowledge test, a practice drive and the driving test at this Driving school. Everything went smoothly, the instructor was super nice and knowledgeable and I was able to get a license in just a fe... Read More
Did knowledge test, a practice drive and the driving test at this Driving school. Everything went smoothly, the instructor was super nice and knowledgeable and I was able to get a license in just a few days. Definitely recommended! Read Less
Erica M.
26 Jan 2017
REPORT
Quite possibly the worst customer experience I've ever received. They are extremely difficult to get a hold of, take forever to respond to emails and/or voicemails and honestly totally incapable of co... Read More
Quite possibly the worst customer experience I've ever received. They are extremely difficult to get a hold of, take forever to respond to emails and/or voicemails and honestly totally incapable of completing pretty standard business operations. Terrible experience and with several competing companies out there wouldn't recommend them. Go somewhere else, not worth the hassle. Read Less
Uffe Hellum
14 Jan 2017
REPORT
Great concept, nice teachers, small class size. Up front explanation of what's required of the little new drivers!
Linda W.
28 Aug 2016
REPORT
Scheduling these classes was a nightmare. Then the capper was that when we showed up for the test - they were no longer being given in Seattle. Wish we had chosen another school.
Gipper M.
20 Aug 2016
REPORT
Took my road test there. The examiner really made me feel comfortable unlike the guy at shield who made me very nervous
John Redfield
18 Jul 2016
REPORT
I didn't take a class here but took my road test here twice. I failed the first time, but the instructor was very specific and really helped me understand what I needed to know to pass. He walked me t... Read More
I didn't take a class here but took my road test here twice. I failed the first time, but the instructor was very specific and really helped me understand what I needed to know to pass. He walked me through afterward and even though I was frustrated, I was grateful. I took the test again one week later and it was a success. The service and time they put into learning drivers is really admirable. A good experience overall. Read Less
Saidur R.
30 May 2016
REPORT
I gave my test there, and I am really happy with them. My instructor Nikki was great. I will definitely recommend.
joshua w.
25 May 2015
REPORT
I took a series of adult driving lessons with Swerve and while the in-car instruction was quite good the scheduling aspect of the business leaves a great deal to be desired. I had gotten my license at... Read More
I took a series of adult driving lessons with Swerve and while the in-car instruction was quite good the scheduling aspect of the business leaves a great deal to be desired. I had gotten my license at 16 so I already knew how to drive but had not behind the wheel of a car in about 15 years so needed a refresher. I was able to my learner's permit without any trouble so I just needed the in-car instruction. The instructors showed up right on time and had quite a bit of practical advice. The in-car instruction is very good and got my confidence back up to feeling comfortable being behind the wheel again. I was able to pass the driving test with a nearly perfect score so no complaints with their instruction.Where I did have a great deal of issues was with the scheduling. It often took several calls and emails to get a lesson scheduled. This dragged the process out over two months when I was hoping to get things nailed down over a few weekends. Then I received an email that I was scheduled for a driving test that I had never asked for (I went to another driving school for the driving test because I didn't trust that they would be able to fit me into their schedule). So great service, if you can get their attention. Read Less
Double standard when it comes to punctuality:
- Your kid arrives 7 minutes late = they cancel the lesson but pocket your payment for the entire hour you did not use (they won't allow you to use the re... Read More
Double standard when it comes to punctuality:
- Your kid arrives 7 minutes late = they cancel the lesson but pocket your payment for the entire hour you did not use (they won't allow you to use the remaining of the hour they made you pay for)
- They arrive 22 minutes later = they pocket your payment just as well and it was just not a big deal Read Less
Shaina Hibbert
25 Mar 2025
REPORT
☆☆☆☆☆
REPORT
I'm very disappointed with the service at Swerve Northgate. Despite multiple attempts to resolve issues with my daughter’s enrollment, we were only offered a $400 restart fee with no clear explanation... Read More
I'm very disappointed with the service at Swerve Northgate. Despite multiple attempts to resolve issues with my daughter’s enrollment, we were only offered a $400 restart fee with no clear explanation. The lack of communication and guidance from the office was frustrating, and the overall experience was far from what we expected. I hope the company improves its customer support and provides more transparency moving forward. Read Less
Ian Fink
27 Feb 2024
REPORT
☆☆☆☆☆
REPORT
Very easy to apply for a road test, with simple steps to follow. The test itself was very straightforward, with an excellent instructor who gave genuine feedback while being respectful. Definitely hap... Read More
Very easy to apply for a road test, with simple steps to follow. The test itself was very straightforward, with an excellent instructor who gave genuine feedback while being respectful. Definitely happy to have passed my test at this driving school. Great experience all around. Read Less
Mustapha Tidoo Yussif
10 Jan 2024
REPORT
☆☆☆☆☆
REPORT
I, an inexperienced driver, completed both my driving lessons and road test at this location, and I couldn't be happier with the experience. The instructor was friendly, patient, and made the learning... Read More
I, an inexperienced driver, completed both my driving lessons and road test at this location, and I couldn't be happier with the experience. The instructor was friendly, patient, and made the learning process enjoyable. Special kudos to Isaiah for his exceptional guidance; he not only helped me gain confidence behind the wheel but also provided valuable insights that proved crucial during the road test. The customer service was also super helpful. Read Less
Aline Aguirre
17 Dec 2022
REPORT
☆☆☆☆☆
REPORT
This is a great driving school. I am an adult who needed to practice a lot before my driving test. Everyone at this the Northgate location was so helpful with everything. From the people in customer s... Read More
This is a great driving school. I am an adult who needed to practice a lot before my driving test. Everyone at this the Northgate location was so helpful with everything. From the people in customer service who helped me reschedule some lessons to the instructors I had the pleasure of learning from. I particularly want to commend Isaiah, he was a wonderful instructor! He was very patient, always asked me questions and also answered every question I had for him. He taught me at a very appropriate pace and always made sure to add little reminders of things I tend to forget when driving. Eventually we had to practice for my driving test and then I took the skills test at this same location and passed!! I can say today I am
a much better driver thanks to the service at Swerve. The only thing I would like for them to improve is the communications part; it was a bit hard to get a hold of the customer service over the phone and one time I didn't receive confirmation of a driving appointment so I was a no show and had to pay a fee. Otherwise I'd give it a five stars. Read Less
Konstantin Khorobrykh
15 Sep 2017
REPORT
☆☆☆☆☆
REPORT
Great driving school with great instructors!!
Scott Moore
2 Jun 2017
REPORT
☆☆☆☆☆
REPORT
I signed up my son for driver training in March at Bellevue High School and they charged me $600. Two days ago I was notified that my son's class was cancelled. They blamed it on Bellevue High Schoo... Read More
I signed up my son for driver training in March at Bellevue High School and they charged me $600. Two days ago I was notified that my son's class was cancelled. They blamed it on Bellevue High School, which I find ludicrous. Then I was told that it would be "2 or 3 weeks" to get my money refunded. Since I paid by credit card this is ridiculous. I asked for the manager to call me, but 2 days later. Read Less
Ali Nasirzonouzi
16 May 2017
REPORT
☆☆☆☆☆
REPORT
So very good people was there. Instructor was nice and helpful.
Agi Sferro
27 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Did knowledge test, a practice drive and the driving test at this Driving school. Everything went smoothly, the instructor was super nice and knowledgeable and I was able to get a license in just a fe... Read More
Did knowledge test, a practice drive and the driving test at this Driving school. Everything went smoothly, the instructor was super nice and knowledgeable and I was able to get a license in just a few days. Definitely recommended! Read Less
Erica M.
26 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Quite possibly the worst customer experience I've ever received. They are extremely difficult to get a hold of, take forever to respond to emails and/or voicemails and honestly totally incapable of co... Read More
Quite possibly the worst customer experience I've ever received. They are extremely difficult to get a hold of, take forever to respond to emails and/or voicemails and honestly totally incapable of completing pretty standard business operations. Terrible experience and with several competing companies out there wouldn't recommend them. Go somewhere else, not worth the hassle. Read Less
Uffe Hellum
14 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Great concept, nice teachers, small class size. Up front explanation of what's required of the little new drivers!
Linda W.
28 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Scheduling these classes was a nightmare. Then the capper was that when we showed up for the test - they were no longer being given in Seattle. Wish we had chosen another school.
Gipper M.
20 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Took my road test there. The examiner really made me feel comfortable unlike the guy at shield who made me very nervous
John Redfield
18 Jul 2016
REPORT
☆☆☆☆☆
REPORT
I didn't take a class here but took my road test here twice. I failed the first time, but the instructor was very specific and really helped me understand what I needed to know to pass. He walked me t... Read More
I didn't take a class here but took my road test here twice. I failed the first time, but the instructor was very specific and really helped me understand what I needed to know to pass. He walked me through afterward and even though I was frustrated, I was grateful. I took the test again one week later and it was a success. The service and time they put into learning drivers is really admirable. A good experience overall. Read Less
Saidur R.
30 May 2016
REPORT
☆☆☆☆☆
REPORT
I gave my test there, and I am really happy with them. My instructor Nikki was great. I will definitely recommend.
joshua w.
25 May 2015
REPORT
☆☆☆☆☆
REPORT
I took a series of adult driving lessons with Swerve and while the in-car instruction was quite good the scheduling aspect of the business leaves a great deal to be desired. I had gotten my license at... Read More
I took a series of adult driving lessons with Swerve and while the in-car instruction was quite good the scheduling aspect of the business leaves a great deal to be desired. I had gotten my license at 16 so I already knew how to drive but had not behind the wheel of a car in about 15 years so needed a refresher. I was able to my learner's permit without any trouble so I just needed the in-car instruction. The instructors showed up right on time and had quite a bit of practical advice. The in-car instruction is very good and got my confidence back up to feeling comfortable being behind the wheel again. I was able to pass the driving test with a nearly perfect score so no complaints with their instruction.Where I did have a great deal of issues was with the scheduling. It often took several calls and emails to get a lesson scheduled. This dragged the process out over two months when I was hoping to get things nailed down over a few weekends. Then I received an email that I was scheduled for a driving test that I had never asked for (I went to another driving school for the driving test because I didn't trust that they would be able to fit me into their schedule). So great service, if you can get their attention. Read Less