I Drive Safely
Carlsbad, California
Reviews
Sol Hill
16 Dec 2019
REPORT
Really annoying and dated animations in the online video course... but the biggest problem is there is NO customer service contact information. I needed to contact someone about the verification proc...
Really annoying and dated animations in the online video course... but the biggest problem is there is NO customer service contact information. I needed to contact someone about the verification processes and could not find any way to contact I Drive Safely. There is a page that says help is only a phone call away with a hyperlink (rather than a phone number) that leads back to the "help" main menu page creating a vicious circle.
B
1 Jun 2018
REPORT
If I could give anything less than one star I would. Not only did I have to pay before I learned that the software wasn't compatible with ANY of the FOUR computers I tried. When I tried calling the ...
If I could give anything less than one star I would. Not only did I have to pay before I learned that the software wasn't compatible with ANY of the FOUR computers I tried. When I tried calling the company itself I got lost in labyrinth of numbers that switched me from one department to another without EVER being able to talk to a person!!! Before ending my call. STAY AWAY FROM THIS COMPANY AND ANYTHING THEY HAVE TO OFFER!!!
Robin Daniels
28 Mar 2018
REPORT
Had some issues, but they were quickly addressed and I was able to complete the course on time.
Ginger Araujo
12 Mar 2018
REPORT
I have used this company since 2011 but will never use them again. They cannot confirm where you're in the process. The answer is they will send you an email when it's been process. I've called twi...
I have used this company since 2011 but will never use them again. They cannot confirm where you're in the process. The answer is they will send you an email when it's been process. I've called twice, sent and email and a fax. Do not use, unless you have weeks before you're due date because they don't meet their published deadlines. They are awful.
Catherine
21 Dec 2017
REPORT
If I could give them zero stars, I would. Price was more than double the amount they quoted, and it took them over a week to approve me for the course. Avoid this company if you can.
Frank Judge
7 Oct 2017
REPORT
Worst customer service I've ever encountered. When you don't get any satisfaction from their front-line reps, you're allegedly forwarded to a supervisor but wind up getting voicemail telling you to le...
Worst customer service I've ever encountered. When you don't get any satisfaction from their front-line reps, you're allegedly forwarded to a supervisor but wind up getting voicemail telling you to leave a message and they'll get back to you in 24 hours. But you never hear a thing from them!
Jeff Christman
8 May 2017
REPORT
Was unable to get past the second session because the site could keep track of where I was with its timer. You will spend hours trying to get through a 40 minute section. Avoid this site at all cost...
Was unable to get past the second session because the site could keep track of where I was with its timer. You will spend hours trying to get through a 40 minute section. Avoid this site at all costs!
Mark Anderson
21 Mar 2017
REPORT
Ancient out of date videos! Pretty darn boring compared to the last time I took it. Some videos are pre cell phones..really? The couple Jesus Christ plugs are a bit much too. Pricing I was charge...
Ancient out of date videos! Pretty darn boring compared to the last time I took it. Some videos are pre cell phones..really? The couple Jesus Christ plugs are a bit much too. Pricing I was charged in end did NOT match what was promised initially. Rather misleading.
J Daniel
19 Mar 2017
REPORT
Awful customer service! DO NOT USE THEM!!!!!
Gary inspirational videos
9 Aug 2016
REPORT
I have paid $47 for the course and got stuck during registration...after being bounced between 3 people who couldn't help me, i was promised a call back fro ma supervisor.. 5 days later still no call ...
I have paid $47 for the course and got stuck during registration...after being bounced between 3 people who couldn't help me, i was promised a call back fro ma supervisor.. 5 days later still no call or resolution. Tried calling again and gave up after 30 min on hold
Judson Roberts
23 Oct 2015
REPORT
I completed the online course (which I would recommend the course to others) and when I called the customer service, they answered me quickly without being on hold to long and gave me a satisfactory ...
I completed the online course (which I would recommend the course to others) and when I called the customer service, they answered me quickly without being on hold to long and gave me a satisfactory answer to my question. After completing the course I received my certificate two days later (after paying for shipping) with no troubles. Overall I have no quarrels with my experience or the agency.
T Rahman
8 Oct 2015
REPORT
They have the worst customer service. Even 1 star is too much for them. After 18 days of completing the certification exam, I did not get any certificate from them yet. Whenever I call their customer ...
They have the worst customer service. Even 1 star is too much for them. After 18 days of completing the certification exam, I did not get any certificate from them yet. Whenever I call their customer care, no one answer the phone call. I requested for emailing the certificate, but they never emailed that to me.
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
(760) 692-3222
Business Hours
Monday
Mon
08:00AM-17:00PM
Tuesday
Tue
08:00AM-17:00PM
Wednesday
Wed
08:00AM-17:00PM
Thursday
Thu
08:00AM-17:00PM
Friday
Fri
08:00AM-17:00PM
Popular Hours
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
I Drive Safely
Carlsbad, California
Business Hours
Monday
08:00AM-17:00PM
Tuesday
08:00AM-17:00PM
Wednesday
08:00AM-17:00PM
Thursday
08:00AM-17:00PM
Friday
08:00AM-17:00PM
Popular Hours
Reviews
Sol Hill
16 Dec 2019
Really annoying and dated animations in the online video course... but the biggest problem is there is NO customer service contact information. I needed to contact someone about the verification proc...
Really annoying and dated animations in the online video course... but the biggest problem is there is NO customer service contact information. I needed to contact someone about the verification processes and could not find any way to contact I Drive Safely. There is a page that says help is only a phone call away with a hyperlink (rather than a phone number) that leads back to the "help" main menu page creating a vicious circle.
B
1 Jun 2018
If I could give anything less than one star I would. Not only did I have to pay before I learned that the software wasn't compatible with ANY of the FOUR computers I tried. When I tried calling the ...
If I could give anything less than one star I would. Not only did I have to pay before I learned that the software wasn't compatible with ANY of the FOUR computers I tried. When I tried calling the company itself I got lost in labyrinth of numbers that switched me from one department to another without EVER being able to talk to a person!!! Before ending my call. STAY AWAY FROM THIS COMPANY AND ANYTHING THEY HAVE TO OFFER!!!
Robin Daniels
28 Mar 2018
Had some issues, but they were quickly addressed and I was able to complete the course on time.
Ginger Araujo
12 Mar 2018
I have used this company since 2011 but will never use them again. They cannot confirm where you're in the process. The answer is they will send you an email when it's been process. I've called twi...
I have used this company since 2011 but will never use them again. They cannot confirm where you're in the process. The answer is they will send you an email when it's been process. I've called twice, sent and email and a fax. Do not use, unless you have weeks before you're due date because they don't meet their published deadlines. They are awful.
Catherine
21 Dec 2017
If I could give them zero stars, I would. Price was more than double the amount they quoted, and it took them over a week to approve me for the course. Avoid this company if you can.
Frank Judge
7 Oct 2017
Worst customer service I've ever encountered. When you don't get any satisfaction from their front-line reps, you're allegedly forwarded to a supervisor but wind up getting voicemail telling you to le...
Worst customer service I've ever encountered. When you don't get any satisfaction from their front-line reps, you're allegedly forwarded to a supervisor but wind up getting voicemail telling you to leave a message and they'll get back to you in 24 hours. But you never hear a thing from them!
Jeff Christman
8 May 2017
Was unable to get past the second session because the site could keep track of where I was with its timer. You will spend hours trying to get through a 40 minute section. Avoid this site at all cost...
Was unable to get past the second session because the site could keep track of where I was with its timer. You will spend hours trying to get through a 40 minute section. Avoid this site at all costs!
Mark Anderson
21 Mar 2017
Ancient out of date videos! Pretty darn boring compared to the last time I took it. Some videos are pre cell phones..really? The couple Jesus Christ plugs are a bit much too. Pricing I was charge...
Ancient out of date videos! Pretty darn boring compared to the last time I took it. Some videos are pre cell phones..really? The couple Jesus Christ plugs are a bit much too. Pricing I was charged in end did NOT match what was promised initially. Rather misleading.
J Daniel
19 Mar 2017
Awful customer service! DO NOT USE THEM!!!!!
Gary inspirational videos
9 Aug 2016
I have paid $47 for the course and got stuck during registration...after being bounced between 3 people who couldn't help me, i was promised a call back fro ma supervisor.. 5 days later still no call ...
I have paid $47 for the course and got stuck during registration...after being bounced between 3 people who couldn't help me, i was promised a call back fro ma supervisor.. 5 days later still no call or resolution. Tried calling again and gave up after 30 min on hold
Judson Roberts
23 Oct 2015
I completed the online course (which I would recommend the course to others) and when I called the customer service, they answered me quickly without being on hold to long and gave me a satisfactory ...
I completed the online course (which I would recommend the course to others) and when I called the customer service, they answered me quickly without being on hold to long and gave me a satisfactory answer to my question. After completing the course I received my certificate two days later (after paying for shipping) with no troubles. Overall I have no quarrels with my experience or the agency.
T Rahman
8 Oct 2015
They have the worst customer service. Even 1 star is too much for them. After 18 days of completing the certification exam, I did not get any certificate from them yet. Whenever I call their customer ...
They have the worst customer service. Even 1 star is too much for them. After 18 days of completing the certification exam, I did not get any certificate from them yet. Whenever I call their customer care, no one answer the phone call. I requested for emailing the certificate, but they never emailed that to me.
Photo Gallery
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
close