My grievance with this company is not intended to bully anyone but to hold the owner accountable for her inability to problem solve, disrespectful tone, and unprofessional behavior while addressing my complaints. Last night my daughter was contacted by A1 Driving School to reschedule her upcoming appointment to an early time. This morning I contacted A1 Driving School and spoke with Natalie the to share with them that my daughter was not available at the rescheduled time. Apparently my request to hold them accountable was enough to make Natalie cry which lead to the owner Lorraine to contact me. Again I expressed that my daughter was available at the designated in which we booked the appointment or she would be available any day before Sunday. Lorraine explained that Due to the shortage of staff she could not accommodate keeping the original appointment or any day leading up to Sunday. When I requested that they make a provision including providing me a refund for the inconvenience, Lorraine became irritate accusing me of making her staff cry and she accused me of bullying her (Lorraine) because I expected them to rectify the problem to my satisfaction; not hers. I indicated that my intentions was to file a complaint and she at that point became increasingly aggressive stating that she would refuse service and refund 1/2 the money in which we paid. In the past I’ve sent 4 of my kids to this business and many referrals. While I never write negative reviews, I will be intentional on sharing this unpleasant and unprofessional experience. Very disappointed! A1 Driving School, Inc. Family & Friends don’t bother wasting your time to patronize any business; including Black or Ethnic own if they are disrespectful and take an unpleasant tone. Lorraine was extremely unprofessional. Read Less

They are ok - acceptable. We got 3 lessons plus the drive test. Drivers are prompt, and 2 of the 3 instructors that my son had were personable. They did teach him to drive decently but there were still a ton of things I had to teach him (that’s why CA requires the practice outside of lessons!). I thought they could’ve done a better job preparing him for the actual test. My suggestion for them was to provide kids with a worksheet on “automatic fails”. Read Less

We're so happy with A1! After my son's first lesson, he was comfortable behind the wheel. I mean, he's still a bad/new driver, but he's comfortable in the car, and he has the knowledge to become a good, safe driver. Looking forward to his next lesson and driving test! Read Less

I had a fairly good experience with A1 driving. I had two amazing instructors Justin and Amanda (and one bad instructor, but I won't talk about that). I HIGHLY recommend you schedule your behind the wheel training with them. They're super nice and make a nervous driver feel more at ease. Thanks to them I was able to pass my DMV test on the first try. :)p.s. If you can, schedule your DMV appointment with A1. They take you out an hour before your appointment for some quick review and practice, which is very useful! Read Less

Let me start off by saying that these lessons are worth every single penny. The knowledge, skills and confidence you'll acquire are insurmountable. The instructors are real, down to earth and invested in your learning experience. If you're willing to absorb the helpful hands on information you'll come out feeling comfortable and at ease behind the wheel. As an adult with absolutely no experience behind the wheel other than in a parking lot, I entered my lessons with apprehension. Long story short, I didn't think I could drive and due to a slew of different reasons the idea of having to operate a vehicle mortified me. Basically, me + driving = just no. However I figured it was time to get my license, but after being a passenger in a couple car accidents, I wasn't willing to trust anyone other than a reputable driving school to teach me. That's where A-1 came in. The bulk of my first set of lessons was with Carolyn (who no longer works for the company) and she helped pave the way to a sense of comfort behind the wheel. She was extremely encouraging and although easily flustered when it came to navigation issues and heavy traffic, never once made me feel like I was incompetent. My second set of lessons was with Raelyn and that's when my confidence really started to kick in. She's no nonsense, to the point and on your side about helping you get as much driving experience as you can in that 2 hour block. She even completely quelled my fear of the freeway. After each lesson I left feeling more confident and prepared than the last. Needless to say she's an honest, amazing instructor. Plus she's hilarious.I also had Symone for 2 of my lessons and she too was amazing. She gave me helpful tips and helped me master the art of parking--believe me I thought I was a lost cause in that department. With the help of A-1 I went from being completely skeptical about my abilities behind the wheel to a completely confident LICENSED driver.It doesn't matter what walk of life you're in-- whether you're looking for a school to teach your teen, an adult needing to gain confidence on the road, or a senior looking for a refresher, A-1 is the place to go. Read Less

Adam was so great! I had no confidence in my driving skills going into my lesson, and what he was able to teach me in our two hours was amazing. I hadn't driven in three years (and even before then it was just enough to pass my drivers test), and he gave me the knowledge and confidence I needed to trust myself behind the wheel. Thanks, Adam! Read Less

Great behind the wheel instructor. Patient and thorough. Looking forward to the next two appointments. If you have hesitations or concerns about your teen driving, A1 Driving School is perfect for you. Thank you A1! Read Less

Great driving school. I highly recommend them. For someone with a fear of driving to pass my driving test like a breeze says it all. Also shoutout to Amanda whom I am so grateful for having as my instructor for most my classes. She's the best!! Read Less

My son just finished his first two hours of behind the wheel training.  The instructor was supportive, patient and helped build my nervous teenager's confidence.  We have been driving with our son for a few days since his initial training this past week and he is clearly paying attention to his mirrors, blind spots, staying in his lane on turns,  anticipating traffic changes, coming to smooth stops and having smooth accelerations, and more.  I have great confidence that A1 is producing good drivers. Read Less

Amanda, the driving instuctor was very knowledgeable and professional. She was always on time and communicated with us after each lesson. My son passed the driving test on the first try. Thank you Amanda. Read Less

Nicole received a perfect score on her drivers test today! Nicole said Mr. Adams was the best instructor!Thank you and your team for such excellent service, positive coaching and most importantly, friendly instructors! Read Less

By far the best driving school I've been to, calling and scheduling my driving lessons was fast and easy. Also my instructor was timely and very informative. I was able to correct a lot of things that I didn't even know needed to be corrected. And I can honestly say that i feel confident about passing my behind the wheel driving test! Definitely the best place to start learning good driving skills. I highly recommend their school! Read Less

I sent all 3 of my kids through A1's driving program.  It was wonderful.  We had a bit of an "emergency" with my 3rd child. She completed her course Sunday right before closing time and her permit test was the next Monday morning.  The staff was amazing.  They knew how desperately she wanted her permit so they stayed late to get her paperwork printed out and enabled her to get it all on time. They went above and beyond!  We were so grateful. Looking forward to her behind the wheel training next.  Thank you A1!!  Great service! Read Less

I highly recommend A1 driving school for all new drivers! Their classes and driving instructors helped prepare me so much! They did such an amazing job getting me ready for my test that I got 100% on my behind the wheel test on the first try! I am truly grateful for this outstanding company! Read Less

Loved going here. Bought the A1 driving special package and it helped me a lot to learn about driving and making me more comfortable with driving. My driver instructor was Adam and I would highly recommend him to Read Less

My Daughter just turned 21 and had never been behind the wheel.  So for her birthday I bought a 4 lesson package from A1.  I bought the 4 lesson which includes 4 two hour behind the wheel lessons or 3 two hour behind the wheel and 1 use of their car with DMV driving test.  While researching driving companies (there really is a lot out there) I had to take in to account my Daughter fears first about driving and her anxieties about her skills.  The first lesson she was apprehensive but did very well and came home feeling very confident.  By the third lesson she was feeling very brave and had a new found self esteem about her driving skills. Well she passed her test and got her license.  This place really is amazing!  The employees have a lot of compassion, patience and are truly helpful.  You will not be wasting your time or money with this company. Read Less

I'm in my late 20s and was finally ready to get up and get going in terms of driving, and I knew that A1 was the place I wanted to work with to do this. My brother had used them and loved them.I came in early in July to get signed up for lessons - my permit was expiring at the end of the month. I expected to have to renew it, but the owner set me up with three lessons and told me she  KNEW I could pass my test! Laurene encouraged me to go home and schedule my test that day before they filled up, so I did.All three lessons I had Natasha for my instructor and I couldn't be happier. She was such a great teacher. Calm, patient and we got along really well. She took me on the freeway on the 2nd lesson and kept me calm. When my third and final lesson came around, we reviewed everything from start to finish and she told me all about the behind the wheel test. When I finished my lesson, she told me she knew I would pass and to keep them updated. I passed! I missed two things (very minor errors) but I passed and am now driving. I couldn't have done it without the support and encouragement from Laurene and Natasha! Read Less

The A1 Driving School instructors are very friendly, supportive and understanding that not everyone drives the same so they always conform to the person that they are teaching. They teach you everything you need to know for your DMV test plus more things to get you comfortable with driving. Read Less

I've been looking for a driving school that taught adults, as I am on my own and my parents are in another state. Before trying this driving school, I took one lesson at Referral Driving School. It was "meh" and more geared toward teens than adults, even though they said they teach adults too. However, their instructor didn't take me driving in the street just basically going in circles around a residential area. I don't know if she was scared because I haven't driven in 6 years but I didn't reschedule another appointment.I found A1 Driving School and scheduled 1 lesson, Pavel was my instructor. I told him I haven't driven since 2006 and of course I only had one driving lesson with the other school. He made sure I knew where the controls were (brakes, gas, signals, etc) before heading off. He took me driving out onto Greenback and  Sunrise near Citrus Heights, we then headed towards Folsom. I wasn't sure if he was crazy to take a new driver out into traffic, but he was very professional, made me feel calm and he would steer the wheel if I was having trouble staying in lane or if another driver got too close to me. He made me feel safe at all times. After the first lesson, I bought their gold package $930 with Pavel being my instructor every time. On the 4th or 5th lesson we went driving on the freeway. Again, made me feel safe. Today was my DMV test in Carmichael and I passed, only missed 3 points. Pavel was my instructor from beginning to end, I had no one to practice with at home. I would highly recommend A1 Driving School to anyone, adults and teens. Their instructors are not afraid to take students out into traffic heavy streets or even on the freeway. Read Less