West Texas Driving Academy
Horizon City, Texas
Reviews
Gabriela Castañeda
1 Jun 2026
REPORT
The instructor, a woman whose name I do not recall, frequently canceled lessons. We were always understanding and accommodated those changes. However, on one occasion, my daughter arrived wearing sand...
The instructor, a woman whose name I do not recall, frequently canceled lessons. We were always understanding and accommodated those changes. However, on one occasion, my daughter arrived wearing sandals, and the instructor immediately canceled the lesson. My daughter explained that she had closed-toe shoes in the car and could easily change into them, but the instructor refused to proceed.
The instructor was also rude and unwilling to communicate with me in Spanish, which is my first language. To make matters worse, I was not refunded for the canceled lesson, and the delay caused my daughter to miss important driving milestones within the program's required timeframe.
Ultimately, I had to teach my daughter how to drive myself. This required a significant amount of time that I did not have while working full-time, and it negatively affected my job performance.
Overall, this was a very disappointing experience. I would not recommend this company until it improves its customer service and learns to treat clients with greater professionalism, respect, and fairness.
MG C de M
4 Aug 2023
REPORT
They don't even deserve one star. Do not spend your money on this school, the Horizon City school was closed and they left a phone number for information and it is useless. They never return the call...
They don't even deserve one star. Do not spend your money on this school, the Horizon City school was closed and they left a phone number for information and it is useless. They never return the calls and when you try to make an appointment for your individual classes they give you only excuses. They are scammers.
Tracey Nunez
13 Jul 2021
REPORT
Awesome staff and instructors!!! I recommend this driving school 100%. I did it and so can you!! Thank you “West Texas Driving Academy”!! You guys are awesome!!
Alejandro Esparza
8 Apr 2021
REPORT
Been here and its amazing how the front desk can multitask and get everything done professionally. I can't wait to send my other kid to start driving school. Heard so many great things about this plac...
Been here and its amazing how the front desk can multitask and get everything done professionally. I can't wait to send my other kid to start driving school. Heard so many great things about this place. Had a Godson doing the program and he's almost done with his driving practice. Also had my daughter go thru the program and was so smooth. Thank you west driving. I greatly recommend it.
Sylvia Regalado
16 Jan 2021
REPORT
My daughter had a great experience with Texas Driving Academy. Rick is professional and always very helpful. Will definitely use again when my son is ready for classes. Recommend 100%
Gabriel Garcia
14 Feb 2018
REPORT
Great driving school, very thorough with the ciriccurri and driving is amazing.
Cristian Sanchez
14 Feb 2018
REPORT
Super fun school ! Mrs. Judy is the Best!
Megan Rojas
9 Feb 2018
REPORT
Amazing school! Front Desk and Instructors are amazing! highly recommend them!
Sandra Dominguez
2 Jan 2018
REPORT
You are required to call in weekly to schedule driving time. Although, this is a simple task when you call to schedule driving, they are booked and your student is placed on a waiting list. Apparent...
You are required to call in weekly to schedule driving time. Although, this is a simple task when you call to schedule driving, they are booked and your student is placed on a waiting list. Apparently they take more students than they are capable of taking out to drive. This practice is not an efficient way of handling your students training and a hassle consider the cost.
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(915) 857-1700
West Texas Driving Academy
Horizon City, Texas
Reviews
Gabriela Castañeda
1 Jun 2026
The instructor, a woman whose name I do not recall, frequently canceled lessons. We were always understanding and accommodated those changes. However, on one occasion, my daughter arrived wearing sand...
The instructor, a woman whose name I do not recall, frequently canceled lessons. We were always understanding and accommodated those changes. However, on one occasion, my daughter arrived wearing sandals, and the instructor immediately canceled the lesson. My daughter explained that she had closed-toe shoes in the car and could easily change into them, but the instructor refused to proceed.
The instructor was also rude and unwilling to communicate with me in Spanish, which is my first language. To make matters worse, I was not refunded for the canceled lesson, and the delay caused my daughter to miss important driving milestones within the program's required timeframe.
Ultimately, I had to teach my daughter how to drive myself. This required a significant amount of time that I did not have while working full-time, and it negatively affected my job performance.
Overall, this was a very disappointing experience. I would not recommend this company until it improves its customer service and learns to treat clients with greater professionalism, respect, and fairness.
MG C de M
4 Aug 2023
They don't even deserve one star. Do not spend your money on this school, the Horizon City school was closed and they left a phone number for information and it is useless. They never return the call...
They don't even deserve one star. Do not spend your money on this school, the Horizon City school was closed and they left a phone number for information and it is useless. They never return the calls and when you try to make an appointment for your individual classes they give you only excuses. They are scammers.
Tracey Nunez
13 Jul 2021
Awesome staff and instructors!!! I recommend this driving school 100%. I did it and so can you!! Thank you “West Texas Driving Academy”!! You guys are awesome!!
Alejandro Esparza
8 Apr 2021
Been here and its amazing how the front desk can multitask and get everything done professionally. I can't wait to send my other kid to start driving school. Heard so many great things about this plac...
Been here and its amazing how the front desk can multitask and get everything done professionally. I can't wait to send my other kid to start driving school. Heard so many great things about this place. Had a Godson doing the program and he's almost done with his driving practice. Also had my daughter go thru the program and was so smooth. Thank you west driving. I greatly recommend it.
Sylvia Regalado
16 Jan 2021
My daughter had a great experience with Texas Driving Academy. Rick is professional and always very helpful. Will definitely use again when my son is ready for classes. Recommend 100%
Gabriel Garcia
14 Feb 2018
Great driving school, very thorough with the ciriccurri and driving is amazing.
Cristian Sanchez
14 Feb 2018
Super fun school ! Mrs. Judy is the Best!
Megan Rojas
9 Feb 2018
Amazing school! Front Desk and Instructors are amazing! highly recommend them!
Sandra Dominguez
2 Jan 2018
You are required to call in weekly to schedule driving time. Although, this is a simple task when you call to schedule driving, they are booked and your student is placed on a waiting list. Apparent...
You are required to call in weekly to schedule driving time. Although, this is a simple task when you call to schedule driving, they are booked and your student is placed on a waiting list. Apparently they take more students than they are capable of taking out to drive. This practice is not an efficient way of handling your students training and a hassle consider the cost.
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