Absolutely recommend these guys.  Called on various occasions to get info - they answered every time and provided the answers I needed.  They price-matched which was a big plus and they got me scheduled immediately.  Called, scheduled, performed road test same day - all within a couple of hours actually.  I see some of the negative reviews and truly, i cant even imagine why.  I know every situation is different but I have to say that my experience here was so good that i was inspired enough to create a Yelp account for the sole purpose of giving them the positive feedback I feel they deserve.  My instructor was Linus - that guy is an absolute GEM.  He was VERY professional, clear and concise about what to expect, and just an all around great guy.  Thanks All American - keep up the great work! Read Less

I concur with everyone's negative comments. This school is a mammoth of a joke. Never answers. Never returns call. Never has availability for drive time. No refunds on their inability to schedule drive times. After many --many attempts to schedule my daughter they finally gave me an appointment. Only one because I can't book more than one per week (why aren't they scheduled along with the drive classes---that makes too much sense!) on the day of her drive time--NO ONE SHOWED UP! no one called. No one emailed. No one texted. I called the following week and manger couldn't get on the phone so I asked the very new receptionist to relay to the manager that I expected a call back with resolution. No call back. I left numerous other messages and no call backs for any. How do they stay in business?Next website is better business bureau. Seriously, if you expect to get what you pay for--go anywhere else! Read Less

This is the worse place ever rarely do I leave comments but feel obligated so that  no one else has to endure this headache/joke of a school save your money go anywhere else but NOT here.  Poor customer service, they never answer the phone, will give you the run around , they happily take your money but can't provide drive times once the course work  is completed we've been trying now for 6 months and scheduled to get her license next month and we've only had 1hr of drive time. Read Less

What a horrible experience. We signed up our daughter without checking their reviews, BIG MISTAKE. We could not schedule driving times, it took months and months to complete. Finally after completing the course, we go to the DMV and wait in line for hours, only to find that the sealed envelope that we obtained from the driving school to be opened by the DMV, has the wrong birth date for my daughter, so we had go back to the school to get it corrected, not easy, then spend another long day at the DMV. I am stunned that they are still in business. Read Less

Nice guys in here, flexible with drive times, classes are short and straight forward. No problems for me. Driving instructors are professionals and will help your kids get what they need. Recommend if you want to get things done quickly. Read Less

Actually they don't even deserve one star. I am disappointed with this company to say the least. My son started the drivers ed program in January of this year. I paid all of the money up front for this program which was to include a month long instructional class and 14 hours of instructor driving times. My son completed the classes. We called numerous times to schedule our drive times and they never have any availability. You leave a message and you never get returned calls. We finally got someone to answer the phone and confirmed a time at 8 am on a Saturday and the driver had another A Russell listed and so basically there was some confusion with the scheduling. So we didn't get to do an driving that day. I let that go so we called back and scheduled another drive time for double times on Saturday. They cancelled it 3 days before hand saying they had thought it was the other A Russell. My son had schedule another double time and that failed to mention it to me so that was on us because we missed that appt not their fault. Now we try to call back and talk about scheduling more times. I couldn't talk because the manager of this operation  Lioness talked over me and said that he has documentation that we missed our appts 5 times. He and I have had this conversation twice before and he agreed with me the first couple of times that they had made errors the first few times. This time he said that double drive times were not allowed and then he tried to blame us for no showing all 5 times. Customer services is lousy and just rude. I was basically hung up on and not sure what to do now to complete my sons drive times but clearly there is a misunderstanding. My thing is don't lie. Just take ownership for it and try to work with a customer to fix the issue. Don't be argumentative and rude! I would not recommend them to anyone unfortunately. Read Less

This place is a joke. Save your money and take your student driver some place else. Never answer calls, never return your calls. Very poorly managed. I ended up going to Collin Creek Mall for the drivers education. Much worth it ! Read Less

We started with All American Driving School Wylie last May. I am happy to say a year later, we are finally finished. The ONLY reason is because of Leanne at the front desk. We went from a 1 star horrible experience to a 4 stars solely because of this woman. I cannot say enough good things. All American does a great job with picking your child up at the school, and easing the stress of the permit test and paperwork, and helping with all the videos the teens need to watch, but when it came time to the drive times, it was an absolute nightmare. We finished all the classes at the end of May and were able to get one or two drive times in June, but after that I literally called every time they told me the new schedules would be posted, and every time, it was already full. This went on for MONTHS. No one answered calls. I would drive all the way over there, and I still couldn't get my daughter drive times. I cannot even say how powerless it makes you feel, especially because I needed my daughter to have an instructor teach her how to drive because I knew I'd be the screaming mother. As it turned out, I was still the screaming mother. My daughter loves Linus, and most of the driving teachers were very patient with her for which I am truly grateful, but none of that would have mattered if Leanne hadn't shown up and gotten the front office organized and helped us get our drive times done. Seriously! She answered phone calls, called back, tried to fit us in in creative ways, got extra teachers when she first arrived to try to make up for all of us in limbo, the list goes on and on. Leanne, if you are reading this, thank you so much. I would recommend this drive school 100% if you are there. If not, I would say, be prepared for a lot of frustration. Read Less

Horrible!!! All locations don’t ever give you a call back !! They are all ways so “busy” and can’t fit you in drive times . I’ve almost held my permit for 6 months and had 1 drive time because they are always so “busy”!! Very fustrating !!!! And a waste of money !!! I do not recommend at all !! If I could give it 0 stars I would !! Because it’s horrible and ridiculous words can’t explain how livid I am about this !!! Read Less

I would give zero stars if I could.  They have several locations.  All the instructors seem nice and do a good job - but management is TERRIBLE.  They rarely if ever answer the phone.  Feel free to leave a message - it will not be returned.  You have to go in person to schedule drive time (see point 1 - they don't answer the phone and don't return calls)  The contact form on their website is broken - so don't bother.  They closed two locations without notice to customers (you just show up and schedule remaining drive time to find the office empty).  We completed our course and they promised to send certificate - they have not and we have left 7 unanswered messages.  DO NOT WASTE YOUR TIME OR MONEY Read Less

My son had his driving lesson & had been overdue to receive his certificate for more than a month now. Not even a follow up call nor updates had been heard from them as to when they will issue my son's certificate. Read Less

This class is about driving. They got me to write notes. They have a phone that I can call. The teacher tells me the facts of life like insurance and other things I'll need to know. He says he is 105, but I don't believe him. Maybe it was a joke, but he hasn't said it was a joke yet. The classroom has lots of cool signs on the wall, and it is easy to get picked up because the parking isn't too big. Read Less

Do not go here!!! I paid over $300 just to have my little brother take 7 driving section here due to a busy schedule. They told me he would be picked up from Wylie High School to do the sections but no one came. He waited for 2 hours! Not only that but it happened twice. When I try to voice my dissatisfaction about the service and standards of the place, they referred me to the secretary who couldn't be any rudder. She raised her voice at me and simply told me that the owner and her cannot do anything about it. In conclusion, NO STANDARDS, HORRIBLE SERVICE, and IRRESPONSIBLE. Don't trust them. Read Less

Very unorganized, no one EVER answers your call or return any calls or emails. I was sitting outside and called there office looking at the young lady and she just let it ring, I couldn't go inside because I have a newborn child. The classroom is outdated, very warm and has flies. Also, they lost my son's driving record hours, I was told to come back twice, I did and each time they were unable to locate his file. Finally it mysteriously showed up. (I guess putting in effort will get you results) Lastly, the same young lady who does the scheduling told my son to come at this time on this day for his drive time, we showed up she says no, I didn't schedule you that time, THANKFULLY that day this kid didn't show up so they were able to squeeze my son in. I literally wait outside for 10 min after dropping my son off just in case lord knows what else can go wrong. It was pulling teeth to schedule any drive time. She scheduled my son 4 hous for the month. At this rate we wouldnt finish in time. The girl at the front works as she wishes and shes very rude. Since they never answer the phone i drove up there 5 min before closing and i asked are you still open, she said no im closed. I seriously thought she was joking, she was serious. UNBELIEVABLE! yet she said this in front of an older gentleman and i was hoping he had common sense i said, we have 5 min how can i help you. Nope, all dummies here and she really neefs to be fired. As you can see do your research before attending this location. It was a hot mess! Read Less

If I could rate this place a ZERO, I would. They never answer the phone. No way to email them (just go try the contact page for yourself) The "employee" working the desk is there when she wants to be there, not during the listed hours. They use an old paper calender and PENCIL to schedule appointments which names can be mysteriously erased (as we found out). It was very hard to schedule times to drive. Read Less

We paid a good deal of money to take the student classes. However, when the time came to take the 7 required driving courses, there are not enough slots for students to take. Supposedly, you can take 2 classes a week. In reality, you need to call in daily to see if there are any cancellations to get a class. Very disorganized. Do not enroll your son or daughter here - it will literally take six months to take all seven driving courses and only if you call in at least twice per week. Read Less

I hope we are able to at least get what we paid for out of this place! From start to finish this has been a horrible place to work with as they are open so few hours of the day and use absolutely zero technology! You can't email them. You can't set up an appointment unless they've "made their schedule for the next month" which they don't do until last minute. I have a feeling time will run out and we won't have completed our hours even though I've diligently called with either no answer and no return phone call or no times available on the schedule.Read Less

I rarely take the time to leave a review, unless the service was outstanding. My experience with All American Driving school was outstanding - outstandingly bad. It was the worse customer service I have ever received. When my mother and I called to get information and schedule an appointment with the driving school, the secretary did not know what she was talking about. She had no idea what the policies of the school were, how to schedule us in over the phone, or anything we were asking. She requested us to come in so we could ask in person. When we arrived, she acted very cold towards us: no greeting, no smiling, one worded replies. Not only that, she scheduled me in the wrong time slots. Adult drivers are supposed to get 2 hours with the instructor alone per lesson, so we can get our drive time done faster. She scheduled me in with the teenagers, one hour per lesson + another hour in the backseat. She did not explain this to us until we showed up for my first lesson, which started 30 minutes later than scheduled because the staff were too busy laughing and joking around amongst themselves to pay attention to their clients. When I asked them to reschedule me with the adult times, they refused. From then on, since we had already paid the fee upfront, we were left with no choice but to continue my lessons with them. I scheduled 7 hours of drive time. My last 3 were a pain to schedule. After calling the school multiple times, sending them my work schedule, even told them I was willing to take a day off to finish it, they never got back to me. For 3 weeks it was me calling, texting, etc and them saying “ok we will get back to you” or “we will let you know”. But, of course, they never got back to me. Until I asked for a refund, they ignored my calls and texts. The first time I asked for a refund, the instructor, Linus, told me to come in Saturday at 9am-11am for 2 hours. When I showed up, conveniently he “forgot” he had a class to teach at 10, so was unable to instruct my second hour with him. What a liar. This is fraud. Afterwards, I kept trying to schedule my final lesson with him, but he kept ignoring my texts and calls, and this man is on his phone all the time! I see him in the car during and after lessons checking his phone, or answering calls. There is no way he “didn’t see my text”, or “didn’t receive my call”. He outright ignored his client. Finally, I gave up. I texted him, telling him that I am demanding my money back within the next week. He replied within a minute: “thats fine….”, the fastest he’s ever replied to me. Fast forward over 2 weeks later, no money and no word from the driving school. I’ve already completed my driving test and passed, no thanks to them. All of my requests have gone down a black hole. Not only that, they were quite racist towards me too. One of the staff - an older gentleman, white - said “Hi, Lee, drive time today?”. I corrected him, letting him know that my name is Linda. He kept on calling me “Lee”, as if I didn’t just tell him my name is Linda. The way I was treated was just unacceptable. I was a paying customer, therefore deserved to be treated as such. If I pay for a service, I expect to get the service I paid for. I do not deserve to be lied to, ignored, or to experience racism. Don’t book with this driving school. They are a mess. They are committing fraud. Save your money and headaches and go with someone else, anyone but them. Read Less

I rarely take the time to leave a review, unless the service was outstanding. My experience with All American Driving school was outstanding - outstandingly bad. It was the worse customer service I have ever received. When my mother and I called to get information and schedule an appointment with the driving school, the secretary did not know what she was talking about. She had no idea what the policies of the school were, how to schedule us in over the phone, or anything we were asking. She requested us to come in so we could ask in person. When we arrived, she acted very cold towards us: no greeting, no smiling, one worded replies. Not only that, she scheduled me in the wrong time slots. Adult drivers are supposed to get 2 hours with the instructor alone per lesson, so we can get our drive time done faster. She scheduled me in with the teenagers, one hour per lesson + another hour in the backseat. She did not explain this to us until we showed up for my first lesson, which started 30 minutes later than scheduled because the staff were too busy laughing and joking around amongst themselves to pay attention to their clients. When I asked them to reschedule me with the adult times, they refused. From then on, since we had already paid the fee upfront, we were left with no choice but to continue my lessons with them. I scheduled 7 hours of drive time. My last 3 were a pain to schedule. After calling the school multiple times, sending them my work schedule, even told them I was willing to take a day off to finish it, they never got back to me. For 3 weeks it was me calling, texting, etc and them saying "ok we will get back to you" or "we will let you know". But, of course, they never got back to me. Until I asked for a refund, they ignored my calls and texts.The first time I asked for a refund, the instructor, Linus, told me to come in Saturday at 9am-11am for 2 hours. When I showed up, conveniently he "forgot" he had a class to teach at 10, so was unable to instruct my second hour with him. What a liar. This is fraud.Afterwards, I kept trying to schedule my final lesson with him, but he kept ignoring my texts and calls, and this man is on his phone all the time! I see him in the car during and after lessons checking his phone, or answering calls. There is no way he "didn't see my text", or "didn't receive my call". He outright ignored his client. Finally, I gave up. I texted him, telling him that I am demanding my money back within the next week. He replied within a minute: "thats fine....", the fastest he's ever replied to me.Fast forward over 2 weeks later, no money and no word from the driving school. I've already completed my driving test and passed, no thanks to them. All of my requests have gone down a black hole.Not only that, they were quite racist towards me too. One of the staff - an older gentleman, white - said "Hi, Lee, drive time today?". I corrected him, letting him know that my name is Linda. He kept on calling me "Lee", as if I didn't just tell him my name is Linda. The way I was treated was just unacceptable. I was a paying customer, therefore deserved to be treated as such. If I pay for a service, I expect to get the service I paid for. I do not deserve to be lied to, ignored, or to experience racism.Don't book with this driving school. They are a mess. They are committing fraud. Save your money and headaches and go with someone else, anyone but them. Read Less

so far having a hard time even enrolling.  the girl at front desk said to go on line to get forms but she herself had never seen them so was unhelpful.  I suggested she go on line to become familiar but she said they had no computer!   Not sure I want to pre-pay for 14 hours of driving time 9 months out - this company could be out of business by then. Read Less

They gladly took our money upon registration and then proceeded to tell us there were no driving times for 4-6 weeks. Once we finally signed up for drive times, they were cancelled at the last minute.  I felt that they were extremely disorganized and would give us conflicting information based on who was working the front desk. We use the location in Plano on Park and Midway. I would NOT recommend using this school. Read Less

What Alan said in 2013 is the same today! You pay your stuck!!! When it comes down to scheduling drive times, it's very hard!!! They overbook and allow only to scheduled 2 drive times at a time. Would recommend another drive school for your child not this place. Not worth the headache! Had to pay an additional $50 because we could not schedule all drive times within the allotted time. Read Less

I've been with All American Driving for a good time now and I'm so impressed with the atmosphere and kind teachers that are present there. Today, got my permit certificate, although it's $20, it's worth it because you avoid long lines and taking the test at the DPS. Linus Walton is the manager on site and he is simply the best instructor you can have. He has a long time experience being an educator and a principal for 5 years before retiring into driving school. Don't let that fool you, Linus is top notch material and has a lot of good and wise words to share with his students. Overall, it's a great place. I highly recommend it. One thing they could improve in though is possibly update a few on their learning guides but everything they have is still in working order. Thanks, All American! Read Less